Name: Hakuba Royal Hotel
Address: Hokujo 2310, Hakuba, Hakuba, Hakuba, 399-9301, Japan
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Room service

Family room

Hairdryer

Shower/Bathtub

Bathtub

Shower

Slippers

Toiletries

Rooms

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Restaurant

Vending machine

Kettle

Meals

Free Wi-Fi

Internet access

Internet

Free parking

Parking nearby

Parking

Meeting and presentation facilities

Conference Hall

Business

Ski facilities rental

Ski shuttle

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Matsumoto Airport

Hakuba Royal Hotel

Hakuba

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Don't let this place fool you, it may be slightly aged but it was one of the best hotels we stayed in on our Japanese holiday 
Rooms are spacious and well presented 
The hotel staff were amazing and ever so friendly 
With free shuttle bus to the snow and a short walk to amazing restaurants it's positioned perfectly and only a five min walk to the main bus/train station 
Will defiantly be coming back   

Great hotel with equal hospitality 

It was a nice stay, staffs are very friendly with great service. The hotel near the stream so you can hear the sound of water flow, enjoy fresh air with mountain view.

Nice location and view

This was a great place to stay, clean and everyone working here was extremely helpful and pleasant to be around! A free bus picks you up at the hotel and shuttles you to the various mountains.

Kiyoshi Endo i believe is the mgr, and is great!!!

Hakuba royal hotel is a great value all rounder hotel in the centre of Hakuba. It has free shuttles to all the ski areas and is walking distance from all the authentic Japanese restaurants. We can't thank enough Kiyoshi Endo (the concierge) for being so helpful. We arrived at 1.30am. He was there to greet us and explain when we needed to be up and how to do everything we needed to do to get on the slopes asap. He was up again at 7am before us calling to organise ski rentals (with free transfer to and from the rental store) and had us out and on the slopes by 9am. All through the week we he helped us book good restaurants and New Year's Eve events. The decor is a bit dated but it's fully functional and having the free onsen in the hotel is brilliant.

Best ever customer service

Good hotel but a tad run down. You could tell it was built for the Olympics and they haven't done much with it. Staff was amazing!!! Amenities were great, had rental ski/snowboard gear, hot springs/jacuzzi. Overall it was amazing for the price I would stay again when I go back.

Good place for the price and what you need

The hotel is only a 5 minute walk from the station with a free shuttle to both Happo-one and Goryu. The room was nice, but the hotel could use a little "up-keep" (paint, etc.)

Ski trip to Happo-one

Great hotel just 2 mins from the station. The building is really interesting; dated but clean. The rooms are very large for Japan and have a nice desk and chairs etc. It might have been built for the Olympics but never quite been full since. There are free shuttle buses that run to all the ski resorts which is handy. The staff are fantastic and the manager is really friendly, he was always around the lobby when I was there, saying hello and making sure things were okay. If you don't mind old decor, stay here!

Quirky hotel with great staff

Firstly I want to say that I don't care about hotel decor...actually the more retro the better! However, this hotel was very dated, not just in style (which as I said I don't care about), but in the condition of fixtures and fittings. Pretty much every carpet was torn or a trip hazard, the windows in our room were drafty and had inches of ice on the inside of them when we opened the curtains in the morning and the matresses on the beds were sagged in the middle. The communal areas were very cold too and very run down...there wasn't any inviting spaces to spend time in after a day on the slopes.

In terms of the size of our room, it was fab. Really spacious with x3 single beds meaning we had plenty space for all our luggage and to stretch out after a day of snowboarding. We both woke up freezing cold during the night and the room overall was really cold during the day too (I read elsewhere on trip advisor that the heating is turned off during the day which sounds about right).

The hotel staff were one of the three saving graces- so very polite and kind and would do anything to help you be more comfortable like getting us extra pillows and explaining the onsen and the shuttle busses. The shuttle busses to the slopes were ideal and there was ample storage for boards and boots near the exit for the busses so that went really smoothly. Third saving grace was the onsen- lovely hot pools (one indoor and one outdoor) to relax and get a heat in your bones after a mountain day or just to heat up in the hotel!!!

Location-wise this hotel is handy for the JR station and bus to Nagano which we got to and from Hakuba. There's a few places to eat and drink nearby but the main groups of restaurants etc. are nearer the slopes in Echoland etc. which are about a 25min walk in the deep snow away.

I wouldn't stay again just because it was so cold inside the room and the hotel, but I think with a full refurb this place could be awesome.

Would be 2* but for the onsen

Stayed here for a ski trip. The place is pretty nice for a budget hotel. The rooms are western/Japanese combos. Sparse but sufficient. They turn the heat off during the day which was a surprise. Didn't go in the hot springs but they looked nice. 

The have ski buses to each of the mountains right from the hotel, so access is easy. The major drawback is access to restaurants and bars. It's about a mile walk in the dark with no street lights. You can take a cab, but you have to ask the hotel to call it, and it's about $20 USD. Not horrible, but anyone staying here is probably on a budget. If you want restaurant flexibility I'd stay closer to Happa One.

Affordable mountain access but far from restaurants

The hotel is 200 meters from Hakuba rail station and 10 restaurants and coffee shops .. Regular free shuttle busses go to and from the ski fields ..The hotel has a good onsen in two pools .. The hotel is in need of a refurb old but good .. .. Staff are friendly and go out of there way to assist .. Breakfasts are Japanese and tasty .. I would go back

Hakuba Royal Hotel

Popular amenities

Location

Available rooms

Location

Description of the hotel

Services and amenities

Popular

General

Rooms

Services and amenities

Meals

Internet

Parking

Business

Winter sports

Pets

Conditions of accommodation

Conditions of accommodation

Additional information

Payment

Payment

For corporate clients