Name: Carriera Hotel
Address: Via S. Agnese 6, San Giovanni Rotondo, San Giovanni Rotondo, San Giovanni Rotondo, 71013, Italy
Rating: 9

24-hour reception

Elevator/lift

Smoke-free property

Terrace

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets allowed

Pets

Location

At the hotel

Vieste

San Domino Island

Carriera Hotel

San Giovanni Rotondo

We came to the site fairly late.
Receptionist had the keys waiting for our arrival.
He was more than polite, asking us how was our trip, are we tired, 
and in some point we said to him that we were hungry and if he can 
suggest us some restaurant to eat.
He actually called his friend at the late evening and asked him if he can wait for us so we can eat at his restaurant.
Restaurant was quite far away (15min walk) but it shows you that staff is friendly and willing to help you at any time.
We cam here mostly to see Saint Michael feast (29.9.) and hotel was around 15 min drive from the saint michael grotta.

Location is everything :)

UNA VERA E PROPRIA DELUSIONE, MAI VISTO UN HOTEL COSI', LE CAMERE PICCOLISSIME PER 4 PERSONE, NON CLIMATIZZATE E QUINDI SI SOFFOCAVA, LA NOTTE RIENTRI E NON TROVI NESSUNO ALLA RECEPTION E TUTTO CHIUSO E DEVI CHIAMARE L'ALBERGATORE CHE ARRIVA IN MACCHINA AD APRIRTI. COLAZIONE? MAI VISTO LA COLAZIONE A BUFFET COSI' POVERA, POCA SCELTA E SOLO A BASE DI DOLCE DA DISCOUNT. NON LO CONSIGLIEREI MAI QUESTO HOTEL E MI CHIEDO COME FA' AD AVERE QUESTI COMMENTI POSITIVI CHE HANNO TRATTO IN INGANNO ANCHE ME.

CAMERE PICCOLE, NON CLIMATIZZATE, INCUSTODITO DI NOTTE.

We had a very bad experience with the Hotel Carriera in San Giovanni Rotondo.  We had written confirmation for a reservation on September 29, 2007 that we made back in April 2007, a full 5 months before our arrival.  We were required to pay a 25 Euro deposit which we did on our visa card.  We reconfirmed the reservation in July 2007 via e-mail.  When we arrived at the hotel after a long, tiring drive we were told that they did not have a room for us because they gave it to some young people who were part of group from Ireland.  The man at the front desk took us to another hotel out of the Centro which had a dirt parking lot and several trucks parked, including garbage trucks.  It was totally unacceptable.  

The man at the front desk also told us that we would not find any rooms in San Goivanni Rotondo and that we should stay in the terribly located, seedy hotel that he showed us outside of town.  This employee put me on his cell phone with an English-speaking manager who told me that our 25 Euro deposit would be refunded.  We left the employee in the dirt parking lot and within 30 minutes found a room at Hotel Gaggiano that was actually better located than the Hotel Carriera.  

I e-mailed the hotel 5 days ago about my refund and have received no response.  As of today, October 12, 2007, we have not received our 25 Euro deposit.  I can only assume that we are dealing with people with no integrity who operate a bait-and-switch scam.

Carriera Hotel

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Paid on the spot

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