Name: Holiday Hotel
Address: Upper Salthill 181, 181, Galway,, Galway, Galway, Galway, V95KX52, Ireland
Rating: 7

Smoke-free property

Heating

General

Family room

Rooms

Luggage storage

Services and amenities

Meals

Free Wi-Fi

Internet

Free parking nearby

Free Parking on Premises

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Holiday Hotel

Galway

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The one positive point first: The hotel is nicely located directly at the coast a bit out of Galway. There is bus station close by with a direct connection to Galways.

Wenn now the downsides. The hotel is directly above a pub and the rooms are poorly soundproofed. We heard everything that was happening in the other rooms and staircase as wells as loud music from the pub until 3am.
Even though the hotel is supposed to be non-smoking, the pub isn't and the smoke comes trough the open door up the staircase into the hotel part of the building. The view from our window was onto a rooftop with a lot of clutter and a ventilation machine which presumably ventilates the pub. Every couple of hours it would start blowing out air (even trough the closed window) and the room would smell of cigarette smoke. The machine sounded like an aeroplane starting, even at night.

The beds were comfy, though a queen size bed is a bit small for two people. The bathroom was way too small. The sink could barely fit two hands in there and the water stopped running immediately when not pushing down the button anymore. The shower was pretty small as well, rain shower only and the shower head hangs about a meter above the head which causes the water to just drizzle on the head.

Do not stay here!

NEVER GO THERE IF YOU NEED ANY KIND OF ASISTANCE. The personnel are completely unprofessional. Almost all time there was nobody at the reception, so if you neede something npbody could help. 
I have asked for the receipt of my payment and I after already 20 days I could not receive anything. I have called, wrote email, wrote through Booking.com where I did the reservation from, but they completely ignored my request. I went for work and ı anticipate the payment. Because of the,r unqualificable behavior I have lost 270 euros. DO NOT GO, ,f you go for work and  you need an official proof of your payment. 

UNPROFESSIONAL AND UNRESPONSIVE. Absolutely AVOID!

The bedding was old and shabby ,sink not clean had to boil the kettle from a socket near the floor as none on top to do this  very cramped room one small window that was high up so no view only a brick wall out side  would not stay again as this room looked  so different to what was advertised not worth the money as I’ve stayed in better b&b 

Shabby hotel room

We were in holiday hotel for one night in late June. Great location , outstanding rooms , which looks like refurb very recently. very clean room. Easy check in even it was very late in the day. I would highly recommend anyone looking to crash in to Galway for the night to use this hotel as their accomadation. Not pushing for check out time even though we checked out on time.

Great location & clean rooms

A really nice pub
Traditional pub that’s very comfortable and friendly
If you are in Salthill it’s definitely worthwhile calling in for a few jars
Nicely decorated with horse racing on the tvs and comfy seating

Great pub

Most unwelcome I've ever felt in any pub in Ireland and SaltHill of all places. He was alll nice with the locals. If he wants it to be locals only he should have a bouncer on the door and say so upfront. The younger bar man was really nice. 
I love Galway and he just made me fell so ousted.

Birthday pint alone

I can’t rate this place highly enough. Situated in the hills with breathtaking views of the stunning coastline, Villa Ketty is a fantastic find. Antonio and his wife Denise lead a fabulous team who cannot do enough to ensure you have the most fabulous stay. Winding roads lead down into the nearby town and if you continue on further,  you hit the beach clubs. The train station is just a short walk away and provides quick and easy access to Sorrento and the rest of the Amalfi Coast. In the opposite direction is Pompeii. At Villa Ketty you are treated to a breakfast of dreams, full of homegrown ingredients. Our room was charmingly decorated, comfortable and cleaned daily. But most impressively we had views directly out onto the beautiful coastline. Highly recommend.

Fabulous family holiday!!

We received a phone call cancelling our stay at 3pm on the day we were due to arrive, forcing us into a last minute search for somewhere else to stay locally
the day before a bank holiday weekend. 

Totally unapologetic, unfriendly and unhelpful.

We note from previous comments here that this is not the first time they have done this to customers.

Wish we had checked before we booked.

Avoid at all costs, or you will be left stranded.

Hotel cancelled our booking at 3pm on the day we were arriving..

John the barman is an absolute liability to the office bar business, rude, temperamental and saying nasty comments under his breath. If the owner had any cop on he'd sort him out fairly soon. Me and my friends will not be back if John is still there.

John the "barman"

Good location close to the prom and bars, restaurants etc.  Room was basic but clean, in need of update. Bathroom was small but clean - also in need of update. Staff were friendly. Parking is nearby but you have to pay (reasonable price).  The pics don’t really illustrate the reality if I’m honest but if you just want to get your head down for a night, it’s ok

Holiday Hotel

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