Name: Hotel M Grand
Address: 56/56A, Thirumalai Pillai Road, Chennai, Chennai, Chennai, 600017, India
Rating: 8

24-hour reception

Elevator/lift

Ticket assistance

General

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Chennai International Airport

Hotel M Grand

Good location, very good WiFi, and excellent staff oriented to have a good services and fresh and customized meal. Nirmala organizes all the staff in order to offer good restaurant services. We had AirCondition and also toothpaste and toothbrush, aspect unusual for a 3-Stars hotel! Thanks to the chef, Nirmala and all the staff!

I have stayed here for a business meeting. Nice hotel to stay. Good experience with front office. Located in hot of the city.

Great place to stay.clean and large room.Easy access in and out.will definitely come back in the future.It is located in the heart of the city and it is near by T.nagar pondy bazaar near shopping market

Stayed here for a US Visa dropbox appointment on August 8 for one night. The hotel is nice, it's very close to the VFS office. One can walk from the hotel to the VFS office if possible. (due to weather, kids, etc.).  If not VFS is one min by auto.
Hotel hospitality is amazing. Dominic and Dilip are very helpful and ensured a great stay. The food (dinner) was good. Breakfast had sufficient options (Idly, Bread, Cereals (corn flakes), French toast, boiled eggs).
I just have one suggestion - If you can add shower curtains in the bathroom, it will prevent water overflow from the shower area towards WC, and sink. The shower area dip/grove is not deep enough to contain shower water flow.
Overall good stay.

Such a beautiful and nice environment and services of the hotel staff are very friendly and really are well maintained anything we need the hotel staff guide and helpful will come back again specially thanks to Mr kp shankar and all the staff who really kind thanks to the management from Dewa spore/Malaysia 

I had a lovely stay at Hotel M Grand this month. The staff were so friendly and accommodating. The dinners were absolutely delicious and they had taken all of the party’s dietary requests into account. The beds were comfortable. Overall, I had a very positive stay here and would definitely stay here again if I return to Chennai.

Was on a trip to South India from 22nd June till 28th June with my wife. Our 1st day was in Chennai as well as our last day. Stayed both days (22nd and 28th) in Maaris Grand. Excellent service. Front office staff were very polite and helpful. As well as house keeping and concierge. Rooms are nice and clean. Breakfast at Maaris was average. 

Chennai

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Holiday with friends

Nice Hotel

Really amazing

Good Hotel

Family and friends 

Lovely experience at Hotel M Grand

Excellent service

there is no option for booking suite room in online, i booked through the booking.com seeing the pics of suite. and the room allocated was a small room, so dear friends the pics showing in the website is suite room and its too costly and not there in booking sites

Pricing is High

Horrid service and internal systems. I had a booking voucher which said I could check in after 7am and checkout the next day before noon. When the following morning I informed I wanted to check out at 9.30am I was told I had stayed over 24 hours and had to pay for two nights!! When I queried what the checkout time in the voucher meant, they said the voucher was wrong!!! The receptionist even asked me "Have you never stayed in a hotel before?". A new hotel but clearly run by those not familiar with customer service.

Ripped Off

BOOK AT YOUR OWN RISK

I made a booking and for this hotel on the 30th December 2016 for a check in on 04th January 2017. Payment deducted thru Agoda on my credit card.

I landed in chennai on 04th January 2017 around 10.30pm.  I reached the hotel Maaris at around 11.30pm.

I told the receptionist that I have made reservations and payments thru online mode. The receptionist told me that he couldn't find my reservation/name on his computer and due to his internet being down and wifi wasn't working.(Reservation made 6days) at this juncture he called his manger on the cellular . A person named Raghav mobile number 9865031913 , This person raghav informed the receptionist to request cash payment for the room and told me to refund by myself for the amount from agoda that has been deducted from my credit card . I became very pissed off , I mean where am i supposed to find cash (Indian rupees) in the middle of the night ?? And why should I make double payments ??? I insisted to talk to this Raghav. On the phone conversation he was very rude , basically he didn't even bother that he was talking to a customer. He insisted that since I made payment to agoda , I should claim from agoda , and the hotel hasn't received any payments from agoda towards my booking made 6 days ago, Thia was very UNACCEPTABLE. Even when I asked to whom I'm talking to , he refused to give his name, he kept on saying  "why should I give you my name". I got his name and phone number from the receptionist . THIS IS NO WAY TO TREART A CUSTOMER . I AM ASHAMED THAT AGODA/TRIP ADVISOR HAS ADVERTISED THIS HOTEL ONLINE.  A COMPLETE NIGHTMARE OF A EXPERIENCE 

I FOUND ANOTHER HOTEL BY MY OWN NEARBY. I WANT MY REFUND


Hotel M Grand

Popular amenities

Location

Available rooms

Location

Description of the hotel

Services and amenities

Popular

General

Services and amenities

Meals

Internet

Tourist services

Business

Pets

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients