Name: Hotel Playa Vista Azul
Address: Autopista Sur, km 11 . CÃ¡rdenas, Matanza, Varadero, Varadero, Varadero, 42200, Cuba
Rating: 8

Shopping on site

24-hour reception

Elevator/lift

Currency exchange

Security guard

Newspapers

Garden

All Spaces Non-Smoking (public and private)

General

Room service

Indoor Fireplace

Smoke Detector

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Buffet breakfast

Cafe

Restaurant

Meals

Wi-Fi

Internet

Parking nearby

Parking

Next to the beach

Pool and beach

Conference Hall

Business

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Room amenities

Juan Gualberto Gomez Airport

Hotel Playa Vista Azul

Varadero

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had a great stay in Cuba at Playa Vista Azul. Can’t wait to go back as soon as I can. The beaches are great and the food is good for Cuba. However, the hotel staff really make the experiences. The bartenders, cleaning staff and especially the entertainment team are all incredible. Shoutout to Gustavo and the whole team for a great time, especially New Year’s Eve!

Fun in Cuba

.Great hotel, good service…beautiful beach. Entertainment team excellent. we have been here before and everything is amazing and good services….the hotel is beautiful and clean… thanks for everything.

vacation in cuba 

THE HOTEL IS OK ,POOLS ARE GOOD , WE CHANGED ROOMS BECAUSE THE CLEANER WAS SO BAD THE ROOM WAS NOT CLEAN SHE THOUGHT IT WAS OK FOR US TO SHARE ONE TOWEL NO REPLENISHMENT OF SHOWER GEL I ALSO HAD TO ASK HER TO CHANGE THE SHEETS. I CALLED AT CUSTOMER SERVICES TO EXPLAIN THE SITUATION THEY ARE REALLY GOOD MADE SURE WE CHANGED ROOMS IMMEDIATELY. THE FOOD IS AWFUL THEY DON’T CATER FOR BRITS. EGG STATION OK BUT YOU HAVE TO QUE FOR AT LEAST 10 MINUTES FOR A FRIED EGG,OMELETTE, SCRAMBLED EGGS OR PANCAKES . BAR STAFF ARE GOOD .

Not a great holiday .

Overall experience was 10/10

We arrived late in the evening and it’s understandable that there is less staff, however a quick explanation of where to go eat or the location of our rooms could’ve been better! They give you a map and you deal with it. Not sure if it’s because we arrived the week after Christmas (one of the busiest weeks of the year), but staff at the bars / front desk looked tired and didn’t look like they cared much. 

Some people in our group said their king size bed was really uncomfortable, but I can’t say anything about the double beds as I slept like a baby lol. Pillows were really soft tho. 

If you’re not in a premium room, you can’t book any à la carte restaurants - which is not the best with kids or a big group. We didn’t eat together most of the times except at the buffet. Italian (10/10), Caribbean (10/10), Pool Snack Bar (7/10), Beach Snack Bar (10/10). 

The Sunwing agent at this location is a solid 20/10. Couldn’t have asked for better explanations/details about the possible excursions or what to do around the hotel. 

Left beach was okay, the bar is really close which is nice but it can get crowded quickly as it’s smaller. Right beach was the best, there is entertainment in the morning and staff will bring your chairs where you want them. Like they say “In Cuba, don’t be lazy - be crazy!” and I swear they will make you want to dance or play volleyball with them - they are super nice!

Cleaning/Maintenance Staff 10/10

There are a few things we have realized that could be improved:
•Toilet seats are really not stable or just missing in some public bathrooms.
•Wooden Doors in the room are really hard to open (safe box, bathroom)
•Decoration pillows in the bedroom were really dirty
•Food intoxication at the buffet happened to so many tourists while we were here - not sure if it’s reheated from the day before but it’s not nice to see everyone get sick all at once because they ate there. 
•The map of the resort could be improved with the restaurants opening time; where is the breakfast; what’s open for lunch time and what isn’t. 
•No outlets in some of the bathrooms and if you have one in your room, whatever you plug in it might just blow in your hands even if you use an adapter…
•They will not change your towels when they clean your room; you have to wait for the cleaning person and let them know you want new ones.
•The internet connection was available almost everywhere on the resort but it’s hard to get on it - when you do, as soon as you close your phone it disconnects and again you have to play in your settings for a good minute or two.

Really nice week!

C'etait notre deuxieme fois au playa vista azul section privilege. Que dire de plus que ce fut extraordinaire. La manager Arasay coffi nous a tout organiser et nous avons été traiter comme des rois. Nous avons fait la rencontre de personnes exceptionnelle et avons partager de beaux et bons moments avec eux. Notre femme de chambre Taimara a fait un travail magnifique. Le staff au restaurent a la carte Coral *dream team* Magdenis, doxana, Katy, Daylen sont incomparable. 
Nos majordome Rene, Jose, Diane, Yuri etc. veillaient a tout les jours que nous ayons tout ce que nous avions besoin. Merci a Yanelys et sulena au spa pour la pedicure de mon mari qui lui a fait de beaux pieds tout neufs. 
La nourriture était tres bonne(langouste, crevettes, saumon, steak, poulet, porc)
et nous n'avons pas manque de vin ni de champagne😉🍾.
Merci a nos barman Carlos, Raymel, Onay, Antonio, Jimmy et Randy qui connaissent parfaitement nos préférences.
Bref nous avons eu de magnifiques vacances reposantes.

This was our second time at playa vista azul privilege section. What more can I say than it was extraordinary. The manager Arasay Coffi organized everything for us and we were treated like kings. We met exceptional people and shared beautiful and good times with them. Our maid Taimara did a magnificent job. The staff at the Coral a la carte restaurant *dream team* Magdenis, Doxana, Katy, Daylen are incomparable.
Our butlers Rene, Jose, Diane, Yuri etc. made sure we had everything we needed every day. Thanks to Yanelys and Sulena at the spa for my husband's pedicure which gave him beautiful, brand new feet.
The food was very good (lobster, shrimp, salmon, steak, chicken, pork)
and we have no shortage of wine or champagne😉🍾.
Thanks to our bartenders Carlos, Raymel, Onay, Antonio, Jimmy and Randy who know our preferences perfectly.
In short, we had a wonderful, relaxing vacation....

Un coin de paradis, traitement royal.

The hotel has it all. Beaches to relax. Beaches to party. Infinity pool to relax. Pool to party. Entertainment all the time. The shows at night are absolutely incredible. One night there was a Michael Jackson impersonater and a group of dancers and I was blown away. Better than anything I ever seen back in Canada. The staff goes above and beyond. I have to give a shout out to the entertainment team. The led stretches at the beach. Dances. Came up to say hello. They led the parties at the pool. And they always had smiles on their faces and had so much positive energy. And this made my day. 
Shout out to..
Yuner - entertainment  incredible dancer. Always happy. Energetic. 
Isabelle - entertainment. Friendly. Motivating. Great vibes. 
Lulu! - entertainment - got us up dancing and helped us shake our butts better that's for sure. 🙏

And our waitresses at the buffet. Working all day long. Always smiling. Helpful. 
Samantha 
Milnys - chamber maid. Who left us notes and accommodated us when we needed water. Gracias.  
Yahaira - waitress ..especially her. She was a sweetheart. I'll never forget her.  Highly recommend this hotel. My favorite part of this stay was the people. The workers. Thank you to you all xoox

Shannon

My favorite part. The people. The staff.

We read many reviews and heard many comments about Varadero Cuba which caused us to avoid visiting compared to our many  satisfied trips to Puerto Plata Dominican. Anywhere we travel, the food has to be good along with a clean walking beach but we often heard that the food was bland with no variety. Every resort anywhere varies in what is offered in rooms, food, entertainment, pools, beach, bars and friendliness.
Sometimes you just have to experience things for yourself and understand that a 3rd world country is not like what you are use to at home. Your holiday adventure also includes a different culture and way of life. The following is our take on our first trip to Varadero for a two week holiday from Canada:
PLAYA VISTA AZUL RESORT
- newer buildings, hot water with pressure, clean room, harder mattress, not all pathways are lit, large lobby with entertainment, excellent view from infinity pool over looking the ocean, 3 main bars, 3 ale carte restaurants, large buffet with great food choices, coffee served only at breakfast. Benny Cafe for special coffees, Some staff is friendly...kudos to Mirunga, Angel and Lisdian at the Theatre premium bar, entertainment show does not start to 10pm and the speaker volume is way to loud which causes distortion. No info sheet on arrival so ask and listen to others, A/C does not work if patio door is open, small and large beach on each side of lobby...watch out for lava rock under sand.
VARADERO SHOPPING STREET
- worth the ride by taxi or hop/off bus for $5 all day. WARNING.....watch out for scamming carriage horse rides. You think your price is for the ride but the driver wants the price per person when ready to pay, many restaurants, shops, great park/lake with activities, Al Copone's house turned into a restaurant, Beetles bar,
FOOD
- the resort had great food in taste and options, french fries/hot dogs available at snack bar by pool bar, buffet lunch at 1pm and supper at 6:30pm, ale carte at 6pm....Itallian the best, buffet has live entertainment and food themes throughout the week, toasters don't have full power so put your bread through 5 times to toast. serving lines are not very organized.
AIRPORT
- be prepared to go through security on arrival, washroom tipping, no A/C so pay for the VIP lounge for comfort, restaurants and shops on departure floor
CURRENCY
- you can change $$ to CUP peso but banks, internet and shops all have a different exchange rate. We paid/tipped with USD or CDN. You can use Canadian coins but the people cannot exchange at a bank so they may ask you if you want to take home a few coins in exchange for paper money. Always ask how much in CDN or USD to decide if it is worth the purchase.

After all said, we would return to this resort or maybe closer to town because the beaches are suppose to be longer and no lava rock. No rain, sunny most days 30cel.


Varadero Cuba has much to offer at affordable prices. Will return at another time to see and do more than we did this ti

The weather and the ocean are beautiful. The hotel is a different story, the rooms are large but they have a lot of defects, ants or cockroaches, damaged air conditioning, worn or destroyed equipment. The food is very poor quality and if something is better you have to wait right away. There is even a lack of basic spices like salt or pepper. The service tries only after getting a tip. Drinks, in the country of mohito there is no mohito because there is no mint.We rested, but only because we laughed about all these problems, but you shouldn't give five stars where there are such mistakes. 

For these costs, there shouldn't be any problems. I wouldn't recommend it.Cubans still have to want to care about quality. I don

The stay was really satisfying. I especially recommend the entertainment team who are doing their best to make all the guest feel great. My favourite entertainer was Ibisbel who actually became my friend and we have been in touch since then. She is a person with open heart and mind.

entertainment team

Disgusting very dirty place workers taking drink cups out of the garbage cleaning them reusing them cockroaches everywhere beds are terrible Would not return to this place Food in buffet is terrible Go somewhere else

Hotel Playa Vista Azul

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