Name: Résidence Mbemba
Address: 20 Rue Toussaint Louverture, Abidjan, Abidjan, Abidjan, 0, Cote d'Ivoire
Rating: 0

24-hour reception

Elevator/lift

Smoking areas

General

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Felix Houphouet Boigny Airport

Résidence Mbemba

Abidjan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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4-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Airline cancelled flights 4 months before stay (2 rooms, 14 nights). Hotel ignored all communication from myself and Expedia who admitted they have false contact info registered & could not authorise a refund as they could not contact the property! False email/telephone number, Website taken down years ago, Facebook not updated for 3 years, Twitter not updated for 2+ years. They only seem to take bookings through 3rd party sites and do not interact directly at all. I see it has now changed it's name on here from Ngaliema Resort Club to Residence Mbemba probably to avoid other bad ratings.A four figure loss in total, partly my own fault as had I researched this hotel properly I probably would never have booked for us.Book with this place at your own risk. While I can confirm it does actually exist, don't expect any support if anything goes awry.

Would not book if last place available. Avoid!

I found the place rather confusing. The Uber driver couldn't find it and had to ask several people in the vicinity. There are no markings to indicate "Ngaliema Resort Club"; indeed the board with keys at reception has a different name on it. There's no lobby, just an office that might be open. They do serve a breakfast on the rooftop. There seemed to be very few guests and very few staff around. The room was OK - air conditioned and with some amenities - but the location wasn't great. I like a walkable neighborhood, but here there's nothing. No restaurant or attractions in walking distance; anything you want to do will take an Uber or taxi. Uber does work well here. The price is not bad for this city if that's the main concern.

An odd experience

The restaurant was not in service the night I arrived and there were no TV channels.The next day, only 2 channels were made available. Overall, you get what you pay for, not the greatest experience.

The stay was great! I had to travel within the country in the middle of my stay, and asked for two nights to be carried over when I come back and there was no issue with that. Very friendly staff.

If you have work in the Plateau area, good value for the money.

Very good value/price for staying in Plateau. The restaurant is still not open but room service is available. The staff is friendly and helpful.Very happy will my stay for 2 weeks.

Good value for working in Plateau.

Excellent quality/price rate. Nice welcom. nice swimming pool.

Hotel under renovation. Restaurant closed so all meals came to the room which was sparsely furnished. Room itself was clean but windows opened onto a light well with no view whatsoever. Staff were friendly.Pool was nice but right next to the construction site.

Upon arrival the receptionist said there is no booking in my name, called expedia.com, they did nothing to check. I took upon to look at their computer and wow... found my booking in the first line itself. I showed to the receptionist and she did not even apologize and gave me the room key. Had I not seen their system would have turned out. So unprofessional. Room booed was not allotted and instead they gave me lower category room saying my room is not available. breakfast was terrible, no restaurants nearby. The vibe is negative.  WiFi was as good as not there.

Dont stay here unless you have no choice

Thanks to the management of Ngaliema. I have enjoyed a worry-free stay at the hotel during my short stay in Abidjan. The staff are very nice. Our room cleanliness was well maintained. They have provided everything that we requested. The management was also very accommodating. Thanks.

Résidence Mbemba

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