Name: Manor House
Address: #21, St.262, Daun Penh, Phnom Penh, Phnom Penh, Phnom Penh, 12207, Cambodia
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Security guard

Newspapers

Ticket assistance

Gift shop

Express check-in/check-out

Garden

Terrace

Outdoor furniture

General

Non-smoking rooms

Room service

Fridge

Cable TV

Minibar

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Linens

Laptop safe

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Restaurant

Bottled water (at extra charge)

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Taxi booking

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Sun Deck

Recreation

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Phnom Penh International Airport

Manor House

Phnom Penh

child-bed

child-bed-fee

external-private-bathroom

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shared-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

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water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had two stays at the Birdcage Hotel in February for a total of six nights. The sweet, small hotel is very well located (near the Independence Monument) on a quiet side street, about 15 minutes' walk from the Royal Palace. The hotel is beautifully designed, truly a little green oasis with a pool, bar, sun loungers and pool table.  The young hotel team is very friendly and helpful. The hotel also offers a variety of breakfast options that taste really good and are reasonably priced ($4 for a veggie omelette with toast or baguette).

We had the cheapest room category on the ground floor. The rooms are quite large (high ceiling), have a closet and a small desk for storage, a fan and air conditioning, a separate shower with toilet and some extras (shower gel, shampoo, soap, toothbrushes, kettle etc.),  but no hair dryer. The rooms were absolutely clean and the Room cleaning is included in the room rate. Overall the rooms are really excellent for the asking price.

The reason I can't give 5 points for the Birdcage is the loud music in the bar area in the evenings. In the evenings, the tranquil Birdcage mutates into a bar with loud music until 10 or 11pm and on Saturday evenings into a club with its own DJ. However, we do not know whether this is the case every Saturday. Since the music was very bass-heavy, you could hear it in the rooms without any problems. So you join the party whether you want to or not. According to the program, the party should have ended at midnight on Saturday evening, but it actually went well past midnight. For party-people this is certainly a very great hotel. It is less suitable for people who tend to have it a little quieter in the evening. We didn’t know about the Saturday party until we saw the poster outside on Friday. The rooms at the back of the hotel (ground floor, rooms 105 and 106) are a little quieter. However, we survived the Saturday party with earplugs.

A little green oasis with a very friendly hotel team. Be aware that the hotel can turn into a club now and then.

Really enjoyed my stay, large room and big comfy bed and pillows. The pool is nice and has a chilled relaxing area with a bar with reasonable prices
Only gripe was the hot water (couldn’t work it out) but it was hot weather so no big deal.
Staff were very friendly and helpful.
Tuk Turks are out front but I would recommend downloading Grab its way cheaper

Great place

Great hotel, very well located close to the centre of Phnom Penh,  but yet a quite area. The rooms are spacious,  clean, and well appointed. Meals are available,  along with cool drinks by the bar or the pool. The atmosphere is fantastic, music, friends and families. I was made feel so at home by the staff, from the day I arrived.The staff are  fantastic, best I've found on my tours around Asia. When I return, will certainly stay at the wonderful hotel.

The Gem of Phnom Penh 

 Beautiful rooms with comfy beds, high ceilings and room for yoga. Lovely pool for evening sundowners. The owners are really nice and helped us with everything from my special diet to my husband's lost wallet. Lots of fun in the evenings as people come to enjoy cocktails and billiards and good music.

Proof that inexpensive can be tasteful!!

Took in this hotel when I got into trouble with others who were closed.
2 nights in total.

Nice surroundings and nice personl. 
+++ They fis so i can park my motorbike inside the fens for free!!!

The room was dorm but there was no problem whatsoever.
The showers and bedrooms were tidy and clean.
Pool and relaxation area were just a plus.
Is very good if you want to look and look around

Pool and relaxation area were just a plus.

We booked online at 18 dollars a night for two nights only when we arrived they said that was just the deposit and the room was actually 40 dollars a night!! Eye wateringly expensive for backpackers. We now have to cancel other plans due to the high price of this place. Unable to cancel due to stupid cancellation policies. 

If the room was nice I think we could have stomached it better. BUT the room had a horrible smell of cheesy feet and damp from the moment we entered the room. The room was minuscule with no room to have bags on the floor or anything. The water stopped working on our last day which meant we couldnt shower and had to use our bottled water to brush teeth and wash face. The air con barely worked and was very noisy so we had to have the fan on too which just pushed warm air around the room. The window was tiny and didnt close properly, just was sellotaped to prevent bugs getting in. The safe in the room had no instructions and therefore rendered it useless. 

We used the pool once and it was ok but littered with debris on the bottom, like leaves and twigs. Didnt eat here as it was pricey, but tip for you travellers: theres a convenience store on the corner as you go out of the hotel, turn right. Here they do croissants and danishes and tubbed up rice dishes for super cheap, they heat it up for you and you get 50% off a coffee when you get one. Bargain. 

Also not especially close to anything. It was half hour journeys to everything which just meant we had to spend more on tuktuks. Thank god for the grab app! 

Overall far too pricey and not worth the money.

Scammed

I really can't find anything to criticise about this place.. It was perfect and cheap

Alongside Lub D in Siem Reap and faraway suites in Vang Vieng, this was among the best hostels I've ever been to and I'll be back

Great place, couldn't ask for more


I can’t even begin to stress how much this place pissed me off. We had stayed here one night while passing through Phnom Phen to get to kampot and it was alright. The bathroom was dirty and smelled bad and the shower was sub par. Not to mention being woken up by someone else in their bunk at 5am on the phone. When coming back to phnom phen we figured whatever we book a bigger room to avoid the dorm from before and suck it up because how much worse could it get. And it went horrible down hill from there. 

We arrived at 4:30pm to be told we couldn’t check in yet because there were no bed sheets. That was just a lie. Instead of checking in they said we could store or bags and go do something else. I had been sick and not in the mood for that. When I asked if we could move our stuff into the room and the lockers there we were told no. It didn’t make sense. After me clearly frustrated all of a sudden the guy runs up the stairs without saying a word and comes back down with sheets for the bed saying “he found some”. Excuse me but the reason why we couldn’t check in was...? 

After this. We went to the front desk to ask them about busses to Vietnam. They responded with “we don’t book any try online” what kind of hostel can’t help you book anything. We also asked where to eat and they said “we have great food here” and walked away. Normally when people ask for suggestions try giving one. Honestly the most useless staff I have experienced. The only thing they did help us with was booking the s21 and killing fields as they use their Tuk Tuk drivers from outside. 

Also we booked a bigger room to avoid the same dorm from last time and still somehow ended up in that dorm. Also to be woken up in the middle of the night by a new guy on the phone at 3am. This hostel clearly seems to attract a certain ignorant backpacker. That first night we asked to extend. They said yes but would have to move us rooms. Into the 10 bed dorm we had originally booked which meant checking out and rechecking in. Once again. How frustrating. This wasn’t the end of the world because we were doing the s21 tour so would be out all day. At returning at around 3:30 we wanted to shower etc. Yet again we weren’t allowed to check in because they didn’t have sheets. Honestly what is wrong with this place. 

Our final morning (thank god) we had to get up early to catch our bus. So we gave ourselves plenty of time. Packed up and went down for breakfast and ordered our scrambled eggs with toast. After sitting there for about 15 minutes. The guy comes over saying they don’t have any toast (sounds like the bed sheets) and that we needed to wait 1-5 minutes for the bread to be delivered. Random. But then we waited another 10 minutes because the guy comes over again saying we needed to pick something else off the menu to order. More than half their breakfast items have toast so we were like what do you expect us to do. And mind you all those prices were 3x what we wanted to order. At this point it was quarter to 8 and our bus came at 8 and there was no time to go elsewhere. After arguing a little bit they agreed to give us a croissant instead of toast. I don’t know why this process was so painful but it was.  Just really ended this dreadful stay on an even worse note. 

We gave the place a second chance and never again. Don’t waste your time or money here. The staff is useless and full of complaints. You can find a way better place to stay in Phnom Phen



Don’t bother 

An otherwise nice stay was dashed by my phone charger and adapter being taken from my room while getting cleaned. We were made to move room when booking an extra night and upon returning to the room to move my bags I found a stripped bed and the phone charger I left plugged in was missing. The staff were useless in helping me find it despite them being the only people to have been in the room as it was a room shared between me and my friends. 

Decent till me charger got nicked

We stayed one night in a 4 bed mixed dorm room with a private bathroom.

Positives - 
The room was a good size and the bedroom and bathroom were both nice and clean. 
Shower gel is provided and the shower is hot.
The breakfast was good and we were happy all round with our order and reasonably priced.
The pool/lounge area is nice with plenty of seating and a pool table. 

Negatives - 
The WiFi does not work at all in the room.
The AC provided is only available from 6:30 in the evening until 8:30 in the morning (we had a member of staff knock then come in at 8:20 in the morning to remove the key for the AC from our room while we slept, which was also our wake up call for the day)

Unfortunately for us, the negatives outweigh the positives and we weren’t happy enough to stay another night. 



Manor House

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