Name: ibis Oran Les Falaises
Address: Avenue De Canastel, Oran, Oran, Oran, 31000, Algeria
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Garden

Terrace

General

Room service

Smoke Detector

Bathrobe

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Services and amenities

Coffee/tea for guests

Breakfast

Buffet breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Es Senia Airport

ibis Oran Les Falaises

Oran

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The room and linens were clean, and it was all as advertised, and reasonable value for money. However, it felt a bit neglected: for example, the toilet in my room didn’t flush, and one lightbulb flashed on and off for a few minutes each time it was turned on.The hotel is located in an area with a few giant hotels, a major road and some patches of waste ground, some distance from the center of the city. You’d have to take a taxi to go anywhere; it’s not really a walkable neighborhood.It’s fine if you just need a place to sleep: clean, safe and efficient. But it’s not special, or especially convenient.

It was very good to stay in Ibis for 3 nights. All staff were very supportive specially Djamila was so kind & very helpful. Shahra was also so kind at restaurant who was taking care very well dinting my stay. I would like to come again soon. Shahra speaks English very well so it was very easy to prepare anything for me.

Good Service

We really don’t recommend staying here. Check in took nearly an hour because no one could find the front desk staff. The air conditioning made the room damp and sticky, and there was mold growing on the walls. Most of the room was in disrepair.

I had used my credit card to book two rooms for two nights, about one week before my stay. I had received my order confirmation, booking reference and paid for the rooms  hotel before arrival. Upon arrival to the hotel, they claimed my reservation was non existent. I then called my credit card company who confirmed the booked was made and accepted. The hotel continued to state I had no room booking and was requesting for me to pay a second time and they would grant me a room. 
The workers were not helpful at all in trying to fix the issue, and ultimately I left and took my business down the street to a different hotel. 
As someone who values customer service I will never be returning to any Ibis location.

Terrible

Staff refused to Honor the price quoted by Expedia,And we were charged more without any extras.Rooms are old and stink cigarettes …Air conditioning is not working ( only heat ) not exactly what you need when it’s no less than 35CWorst experience and shame for IBIS standards, do expect alot more from IBIS-This should really be looked into

It's my 1st experience in this hotel, it was very calm although it was full. The breakfast was not too bad.  The room was clean. Khadija the receptionist is a very gentle and helpful person. Some adjustments have to done, like the internet connective password daily changes

Business Trip to Oran 

I was in Oran for a quick visit, had a good experience in the hotel. Staff were friendly and helpful at check in and check out. Quick response when asking for other services (extra pillows and an iron).  The room was clean and fresh, bathroom also very clean.  I enjoyed the breakfast in the terrace with family and notice that social distancing was taken into consideration by hotel management along with other health caring procedures. Over all, nice stay and enjoyable time in the hotel.

Trip to Oran

ibis Oran les Falaises
Hotel
Oran
PLACE DETAILS

Pawan Sharma

just now
How IBIS can book a room for guest when Ac of the Hotel is not working in summer. totally inhuman .Please be carefull and enquire about AC functioning before checking in. I had a booking on 3rd august . Reservations  alloted me a room .  But AC of the room was not working. at night app. 9 when i enquired at reservation about AC , some other guests were also there complaianing about Same issue, they told me technicians are working  and soon AC will start. at night 12 they said sorry it is not working since last 2 days. and they can not help now.  how a hotel like IBIS can allow guests to sleep in packed room without AC in  peak summer. . in the morning recervation told that managament had told to inform every guest before check in that Ac is not working in the Hotel , then why we were not informed. this is absolutly not as per standered of Accor hotel /IBIS standered  . this is second time happened with me in last 5 weeks.

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How accor group-IBIS can check in a guest when AC of Hotel is not working that too in summer

I was really surprised how the hotel and staff upgraded health and safety precautions to address the spread of Covid-19. Temperature check at entrance, sanitizing gel dispensers at every corner, people and staff wearing masks all the time, cleanliness and tidiness of the room.. Nice and safe stay.. I recommend.

ibis Oran Les Falaises

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Paid on the spot

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