Name: Timber Run Condominiums
Address: 2015 Walton Creek Road Steamboat Springs,Walton Creek Road, Steamboat Springs, Steamboat Springs, Steamboat Springs, 80487, United States of America
Rating: 8

Smoke-free property

Heating

Fire Extinguisher

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Smoke Detector

Rooms

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

In-room internet

Internet

English

Languages Spoken

Barbecue grill(s)

Hiking

Recreation

Parking

Swimming pool

Outdoor pool

Pool and beach

Conference Hall

Business

Cycling

Sports

Sauna

Beauty and wellness

Location

At the hotel

Steamboat Ski Resort

Easy Rider Magic Carpet

Wrangler Magic Carpet

Preview

Steamboat Powdercats

Wildhorse Gondola

Christie III Chairlift

The Tennis Center at Steamboat Springs

Bashor

UCHealth Yampa Valley Medical Center

Yampa Valley Airport

Timber Run Condominiums

Steamboat Springs

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked this place for the location and the fact that there were 4 bedrooms, great for 10 people. 8/10 people were not able to sleep on the horrible beds that are in the place. The company needs to spend some serious money to update the beds as I have heard this is a common complaint in this building. When you're on a vacation to ski, quality beds is a must. Outside of that, the kitchen was well stocked, and there were good amenities in terms of towels, soaps, etc. The building hot tubs were great to have right in the area and the shuttle, while packed, was convenient to get to the mountain base. I would not stay here again, or with Retreatia, until they upgrade the beds. 

Horribly uncomfortable, very old beds. Good location and good amenities.

I have been to Steamboat at least once a year for the last 20 years and have stayed at Timber Run several times. We wanted to stay here for many reasons. We like the location, the shuttles were reliable, the service at the front desk was helpful, the units included all that we needed, the hot tubs were close and well maintained,, etc.  Unfortunately, the association has chosen to cut corners and, aside from the hot tub, the reasons that we used to stay no longer exist. 

First i will talk about the management company, Retreatia. The shuttle was not reliable most of the time. We waited sometimes close to 30 minutes for the ski area shuttle that was supposed to be every 10 minutes. Calling Retreatia didn't work as they said they were doing the best they could. One night we decided to go downtown for dinner. When we were ready to head back, around 7:30 pm, we could not get a shuttle on the app they told us to use. We kept trying and finally, someone called my friend and told her that they would not have shuttle service for the rest of the night due to weather. Sure it had been snowing all day and was continuing, but this is a ski resort! We noticed that other shuttles, including the town bus were still operating and the roads did not appear to be that bad. Luckily we were able to get a bus to drop us off within 1/4 mile of the condo. We were told the next morning that one of the shuttles got stuck and that they only have 2 shuttles, to service 3-4 different areas. 

As for the condo unit, it was clean and had plenty of towels, which is good as they no longer have dedicated hot tub towels. The unit could have up to 6 people but we could not find extra blankets anywhere. Since there were only 3 of us we made it work. However, there was only one wine glass in the unit! Forget requesting anything as there was no one manning the front desk. If you wanted something you would have to call or go all the way into town to the Retreatia office.  

Needless to say we will think twice before staying here again, especially as the cost seems to be higher than some other condos on the mountain. 


Stranded by Retreatia

Really disappointed in this business run by CEO, Josh Marquis and his GM, Chris Balenske.  We had reservations over the Christmas Holiday and what a nightmare.  Started with SWA cancelling our flights and ended with Retreatia not calling  us back to find alternative dates or a refund.  We contemplated driving, extra legs of flights, alternative dates, and finally driving...then there were multiple government warnings about Avalanches and then Retreatia sent an email that there shuttle which is needed to get to the lift unless you want to drive everyday would be unavailable due to weather.  We tried emailing, Airbnb, and even calling but to no avail...they hid behind their policies.  If they would have called us back and discussed the situation we would have worked with them to find an alternative situation or other dates.  However, Retreatia only wanted our money...they ruined our Christmas holiday as our children were extremely upset.  How do you tell a child they aren't getting their gift because of a company's unwillingness to work with you.  Things happen but a call would have been nice, shows the soul of a company, shows their lack of care, shows there are better places to entrust your precious time with family to.  My advice read Retreatia's policies CLOSELY, know that if something goes wrong they will likely ignore you, keep your money, and you'll be left to fend for yourself.  Regardless of the aesthetics, location, or price renter beware...there are better choices where they care about you and your family in Steamboat, find one.

Inconsiderate Greed and Extremely Poor Customer Service

Steamboat is always fun food, hiking and just playing.  The complex is well maintained and it's about 3 blocks to the gondola. We stayed in #216 which has been recently updated and very comfortable. It's conveniently located with no stairs to negotiate with your luggage.

For fun

Timber Run is one of the older condo complexes in the area but it doesn't really show it's age.  It has the advantage of being fairly close to the Gondola (15 minutes by foot) but not near all the noise.  The complex has been accurately described by many others so I will try to limit my observations: 
Good: 
- cozy, well-lit, and in good condition (everything worked)
- fully supplied kitchen (including stove, oven, microwave, full fridge, crockpot, corkscrews, plates, sharp knives, spare batteries and light bulbs  (i.e., everything you need).  All you need to bring is food. 
- Our condo had a King, 2 singles and a sleeper sofa; a table to seat 6, and a gas fireplace. 
- Our balcony did not face the parking lot (ask for one of those). 
- Shuttle service to the mountain was outstanding (every 10 minutes).  Remember to tip the drivers.  They work hard for it. 
- The front desk people were also great!  
Not Great: 
- Although the king-size bed was soft, the single beds were very hard and uncomfortable.  If I hadn't been so tired at the end of the day, I never would have fallen asleep.  They might be good for kids. This is my only real complaint. 
- There is only 1 washer and 1 dryer per complex, so time your visit.  They have quarters at the front desk.  
Advice:
- Run for the doughnuts at 8 AM every morning.  The go fast because they are great.  
- Hot tubs are great but crowded at the end of the ski day, but just delay one hour until just before dinner time to soak. 
- Go to the Brau Haus just down the street.  The atmosphere is casual and the people are very friendly.  It is only a 10-minute walk and they do a great job of clearing the sidewalks so you don't have to walk on the road.  
- the free shuttle will also take you anywhere in the area (e.g., for dinner) and pick you up. 
- Enjoy the balcony.

Timber Run Condominiums

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