Name: InTown Suites Extended Stay Select New Orleans LA - Harvey
Address: 1101 Manhattan Blvd, Harvey, Harvey, Harvey, LA 70058, United States of America
Rating: 3

Air conditioning

Elevator/lift

Smoke-free property

Heating

General

Non-smoking rooms

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Internet

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Lakefront Airport

Louis Armstrong New Orleans International Airport

InTown Suites Extended Stay Select New Orleans LA - Harvey

Harvey

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I thought the roaches  were bad which is the reason I chose to check out after 1 night on an 11 night trip. Considering I checked out they refused to refund me for the nights I DIDNT stay at the hotel. I stayed 1 night and was charged for 11 even though I checked out, I ended up staying in another hotel and have gotten nowhere with Inn Town Suites.Staff is rude and give you the run around, you ask for a corporate number there’s no number just a website where they send you a generic email with NO HELP. The refrigerator went out and caused my groceries to go bad as well. Please save yourself the stress and DO NOT stay here

Infested with roaches. Didnt even set my bags do

I booked on travelocity from December 30 to January 6th.  The rooms are filthy.  Roaches everywhere.  I didn't see bedbugs.  I paid seven days but only stayed half a night. The beds, walls, side tables, and floor had a green powder film on them.  The floors had a pile of a green powder, and a white sheet with green powder on it that was on the floor wadded up.  They had workers sanding the outside part of the doors, so I assume it was powder from the paint.  I tried to get my room changed.  I was told the room was "as is."  After staying in it a could of hours, I was sick, congested and had to leave. The green just was everywhere. The workers who were sanding the outside part of the green painted doors stopped me as I was entering and told me that insuites should not be booking those rooms on that side.  He spoke Spanish and was very concerned.  I have their numbers. He was worried about the paint powder. I was told there was no cleaning person nor a refund.  I'm hoping I can upload pictures after this typed review.

I am a regular customer of Specsavers in Bishopgate since 2012 and I always found all the staff very kind and professional at the same time.
Francine, Marcus and all the opticians and other doctors whose I don’t remember their names they were always very polite, attentive and professional.
I will give 5stars to all of them.

This afternoon, at around 14.30 I went to re-order my contact lenses.

When I stepped into the door a new receptionist shouted at me: “YOU Ok”?

I DO NOT THINK THIS IS THE NEW GREETING ETIQUETTE AT SPECSAVERS BISHOPGATE!

At least, to be grammatically correct, she should have said : “are you ok”?

She didn’t know how to say :”GOOD AFTERNOON”?

She was also very rude and annoyed when she had to re-order my contact lenses…

I understand that not everyone likes to work with the general public but this new receptionist is not going to maintain or improve your amazing customer service!

When I left she barely said goodbye without a smile, but ready to shout to the new customer who was stepping in : “YOU OK”?

“YOU  OK”?

The property did not look anything like the pictures. The staff was rude and non accommodating. They gave me a room that had roaches, the shower pipe was also broke and sprayed water everywhere when you turned it on and there was hair and stains on the blankets. When I requested a refund for the other 9 nights that I reserved but did not stay yet then they told me that they weren’t able to facilitate a refund because they have a no refund policy (that is nowhere on the site or papers that you sign). They told me that they would only be able to switch my room to a cleaner one. They switched my room two more times and both of those rooms ALSO HAD ROACHES. Still they refused to give me a refund for days that I have not yet stayed there. We spoke to the Property Manager, General manager, and sent a complaint to corporate. So my wife and I had to buy our own roach spray and traps because they wouldn’t give us our money back so we can stay elsewhere. This was a horrible experience, especially for my first time being in the New Orleans area and it being for a move while waiting for my house to be ready. I will never stay at an intown suites again.

There was a mix up between Expedia & Intown Suites.  I arrived at 6:45pm and the hotel sold my entire reservation to someone else, not just one night, but the whole reservation.  There was a clause, not communicated on the Expedia website, that if one does not check in before 6pm, the hotel can sell the reservation.  I did not know I had to be there before 6pm.  So, finding that out, after the fact, was very inconvenient for my family.

This hotel is definitely for customers who are struggling or less fortunate and don't care about condition of the rooms. Rooms need deep cleaning and updates. Refrigerator was the nicest amenity in the room because it looked brand new. Curtains were damaged and floors stained. My mom had no other choice but to stay due to the hurricane and other hotels bring full. I would not recommend this hotel to anyone that wants a nice clean experience. Bring lots of Lysol to disinfect!!!!!

InTown Suites Extended Stay Select New Orleans LA - Harvey

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