Name: Prestleigh Inn
Address: Prestleigh, Shepton Mallet BA4 4NL, UK, Shepton Mallet, Shepton Mallet, Shepton Mallet, BA4 4NL, United Kingdom
Rating: 8

Smoke-free property

Ticket assistance

Garden

Terrace

General

Non-smoking rooms

Family room

Smoke Detector

Shower/Bathtub

Shower

Rooms

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Free internet

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Bristol Airport

Prestleigh Inn

Shepton Mallet

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Unsure what was the worst part, the stained pillows, the mould, fake eye lashes on the wall, woodlice or that the bathroom was down the hall without a lock. The door to the building didn't lock and the bedroom window didn't close fully, therefore there were concerns about anybody coming in. Totally unsafe for anyone, the owners were around very little and not concerned. 
The pictures do it an injustice, I've never written a bad review before, but this needed to be addressed and a warning to anyone thinking this is a good deal.

It's not safe

It's hard to know where to start. we were told by a lady who introduced herself as a 
"former employee" She Informed us that this premises is no longer open she opened again out of good will to the 6 people who had booked in that week. We were all staying for the New Wine conference at the show ground. Already booked and paid no other accommodation available locally we all decided to stay having travelled to get there and paid for the conference. The building is now in an advance state of disrepair. Bar, occasionally open, has a large piece of the ceiling missing. stairs carpet ripped, access is via fire escape (door does not lock as its falling to bits,
Our room very tired and shabby stained draw, handle fallen off, a weird ? towel rail again coming away from the wall, bathroom lots of damage to the skirting and door.
Shower ! well it's not attached. The unit swings on it's water supply and, presumably electrical cable, on the tiles. Sink, blocked, hot water, eventually.
We were told the lady had tidied up before we came and if we needed anything she was staying in the shepherds hut at the end of the car park. We never saw her again, though she was there some of the time. We managed to find milk capsules, in a week there non were supplied when they ran out, thankfully we had brought some too.
we ferreted around for all we needed.
The bed was comfy !!!
tried to speak to lady before we left at 9 am on last day. we know she was there because we could see she was still in bed. She asked from the bed "yes who is it? "
turned over and went back to sleep.

Something has gone very wrong here. Apparently used to be highly thought of.
I can't find out who the owners are. I have attached a series of photos which show the buildings steady decline.
There is also no number to ring ( it's disconnected I have tried it)
There IS a £90 per night booking charge and it's still taking bookings on booking. com.

There is NO FOOD NO BAR NO MILK and NO HOTEL SERVICES even of the basic kind.
Honestly one can expect the occasional bit of W&T but this is on a whole different level

You have been warned !!!

I will update this review when I find out who if anyone actually owns or runs this business

PLEASE BE ADVISED. THE LADY WHO MET US THERE TOLD US THIS PREMISES IS NOW CLOSED DOWN

Awful hotel 
Awful manager 
Pub below rooms uninviting 

You can have Food but it will all come with chips. Lol

The 4 star rating is not a true reflection 
Room 3 Tiny twin room 
No room between beds 
Weird headboard thing behind the twin beds

No bulb in light above the bed 
Awful shower 

Floor creaked loudly
Horrible bedding

Not a nice stay

Booked this as my husband is having surgery nearby. This is the worst place I have ever stayed in. Arrived and the smell was dreadful. Advertised meals but they were not available. They had forgotten to put pillow case on the bed. None of the furniture matched. Stains in bedside cabinet draw. No wardrobe just a Metal rack with 2 hangers. Have given better towels to was my dog. After going for food. Arrived back at abound 7:30 and the bar was closed. So when to our room and watched tv. Woken at around 1:30 am to the couple in the next room rowing all night and things crashing and banging. Worse night ever. Looked out of the window in the morning to see mattress bern dumped. Would not recommend anyone staying there. 


Bad experience 

Absolutely terrible. I do not understand the amount of good reviews. Before this was taken over twice, I loved it here! But with the management and chefs now, it’s absolutely revolting. We went in for a roast, shocked at the cheap price we didn’t expect much… but when I tell you this was the single worst roast dinner , infact it’s the worst restaurant meal I’ve had in my life I am not over exaggerating. Vegetables were over cooked , gravy looked like thick chocolate sauce,meat was poor and potato was poor aswell. Moving away from the food ( each to there own ) when we walked in , staff were sitting at the bar, talking sloppily and we were told we could have lamb, to later be told it would be another hour so we would have to have beef. The roast dinner was so poor we caught sight of them feeding it to the dog! I am disgusted with my visit.

DONT LISTEN TO THE GOOD REVIEWS

We found ourselves without accomodation after travelling for a festival and having accidentally booked the wrong date at a nearby hotel.  The Prestleigh Inn was fully booked but allowed us to stay in their car park, lent us bedding and use of toilet and washing facilities and were so kind and welcoming.  The staff were lovely and really helped us out in difficult circumstances.  Very much appreciated and would highly recommend them, thank you so much for coming to our rescue! Mary and Andy.

Lovely kind staff

great value stayed here for a night recently great friendly staff and also the landlord and landlady were great couldnt do enough for you very nice people will defo be going again here the room was lovely andclean with great views as was the beer garden defo recommend 

top place 

Horrific. 

On arrival we were greeted by staff telling us the venue was closing and owner doesn’t pay them enough, the restaurant was closed and no breakfast would available as they work too many hours already. 

The room was not ready - bed linen was eventually left outside our room, on the floor blocking a fire exit, as they only had 1 key to the room which they had given to us when we quickly left for a local wedding. 

To make matters worse the access was via an insecure fire exit door (internal I might add) up some steps to the rear. Anyone can simply walk into the area where the rooms are. 

My wife and I had to book elsewhere as I refused to stay there. We emailed twice to discuss a refund and got no response. I called later in the week and ended up just arguing with the proprietor - none of it was his fault it was all the owners who was away for a family matter. He denied being able to use a computer hence no reply to the emails- but was very offended that I posted my thoughts on the venues Facebook page….seems able to us IT when it suits. 

Avoid at all costs.

Avoid

Some the earlier reviews are very old, our room was very tired and the bathroom door couldn’t be fully opened because the TV is in the way. Best to note that the pub is shut on a Wednesday. If you arrive late, it is best to stop off in Shelton Mallet for a take away first. 

The lady who welcomed us was very nice though.

A bit tired

Very easy check in through the pub, which had a welcoming family atmosphere.  Had a meal in the restaurant which was ok, though served very quickly.  

Good for a cheap overnight stay as I had an early start the next morning

Prestleigh Inn

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