Name: Premier Inn Plymouth (Sutton Harbour)
Address: 28 Sutton Road, Plymouth, Plymouth, Plymouth, PL4 0HT, United Kingdom
Rating: 8

Non-smoking rooms

Rooms

Location

Island House

Plymouth Mayflower

Plymouth Gin Distillery

Merchant's House

Drake Circus

The Box

Plymouth Naval Memorial

Drake Statue

Bowling Green

Batten Bay Beach

Plymouth Airport

Premier Inn Plymouth (Sutton Harbour)

Plymouth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The location was perfect, close enough to be a short walk to the centre, but also quiet and peaceful so we got an excellent night's sleep. We had a view overlooking the harbour. The staff were friendly and served us as soon as we arrived. The hotel was clean and looked nice. 

Excellent stay with a great view

Great experience. Room was ready so we could check in early - staff all very helpful. Parking charges very reasonable - £6 per day with no extra charges for taking car in and out each day. Ate in the restaurant one night - well looked after by Chrissie and Charlotte. Good location for visiting the Aquarium, Sutton Harbour restaurants and only a short walk to the city centre and the Hoe. Would definitely stay again.

Good hotel, good parking, good location . . . .

Nice setting and location. Parking reasonable. Bed comfy but linen marked. Families requiring the use of a travel cot, highly advise to take your own. Cots provided not adequate for purpose. Really disappointing 

Nice settling and location

I usually always use Premier Inn as you know what your getting but I'm afraid this trip was let down by two of the most basic things I need from a hotel. Decent Wi-Fi to get some work done and a good nights sleep. The Wi-Fi (including the Ultimate which was still available to buy) was faulty resulting in slow or no connection. I was only made aware of this after I raised it with reception. And the AC was so noisy I had to turn it off resulting in a baking hot room. Again, an issue that the reception staff where aware of but failed to let me know

Not the usual standard

My husband won’t be happy but what else can I say about the beautiful handsome guy called Keaton. He was amazing during our stay. I wouldn’t mind him calling onto my room alone. Keaton needs all the excellence he deserves!!! Beautiful human he is. Please boost him with his hospitality!

Keaton omg

Arrival welcome not the best. Returned to ask for more hangers, and a thin pillow.  (Looked at 2 extra pillows in a sealed bag described as softer, but they were not thinner).
Duty Manager (Emily? hair tied back glasses) who had  a most unhelpful offhand attitude gave me a blank refusal.  I wouldn't acept that and requested a conversation with a chambermaid.  She fulfiled both requests promptly.

In the following days (stayed 5) discovered that she was quite unlike the rest of the staff, who were helpful, courteous and offered very good service.  Particularly the first morning. Darren and Mark going thru the breakfast offer and making sure I had everything I needed.  Darren was then my go to for local advice and information.  He is an asset.

Poor Duty Manager, very good staff.

Ideal location for where we needed to be, always a good nights sleep and breakfast, good shower, clean and tidy, staff on the ball. Central city car parking, ideal location for a wander around the Barbican as well.

Birthday Party

We went back a second time. We first visited in October 2021. Lovely location along the harbor. Everything is within East walking distance. Lovely friendly staff and clean tidy comfortable room. Very welcoming.

Lovely Hotel

The male staff member at the front desk of the Sutton Harbor location was so friendly and kind from beginning of our stay until the end. He was amazing. The vegan options for breakfast were also outstanding. I was so pleasantly surprised and relieved to not just have a cold piece of fruit as my only option to eat. Vegan bacon, sausages, crumpets, cereals, muffins, toast, hashbrowns, mushrooms, beans, and MORE. I will definitely return!

Amazing customer service and vegan food options

Stayed here for a weekend for a family event. We have always received excellent service at Premier Inn but this one really excelled. The reception staff are very helpful and friendly with a great sense of humour. We ate in the hotel restaurant on Sunday evening and the service was very good. Our chef that evening was Jake and my husband said the steak was the best he had had, it was cooked to perfection and a beautiful piece of meat. I had fish and chips and it also was cooked to a very high standard. Well done Team Sutton, if we come to Plymouth again we will certainly be booking to stay with you.

Premier Inn Plymouth (Sutton Harbour)

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