Name: Carlton Apartments - Discovery Dock
Address: 2 South Quay Square, Isle of Dogs, London E14 9RT, UK, London, London, London, not available, United Kingdom
Rating: 5

Laundry

Services and amenities

Free internet

Internet

Location

At the apartment

Canary Wharf

North Greenwich

Canada Water

Tower Hamlets

Ice Rink Canary Wharf

Crossrail Place Roof Garden

Billingsgate Market

St Matthias Old Church

Surrey Docks Farm

Mudchute Park and Farm

St Anne’s Limehouse

Russia Dock Woodland

Stave Hill Ecology Park

Ravensbourne University London

Tower Bridge

Tower of London

The Shard

London City Airport

London Eye

Big Ben

National Gallery

The British Museum

Buckingham Palace

Madame Tussauds

Hyde Park

Victoria and Albert Museum

Loftus Road Stadium

London Heathrow Airport

London Gatwick Airport

Rochester Airport

London Stansted Airport

London Luton Airport

London Southend Airport

Wycombe Air Park

Farnborough Airport

Carlton Apartments - Discovery Dock

London

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Different apartment to photos on bookings.com. The complete OPPOSITE of deluxe. Carpets in both bedrooms stained and dirty. Towels really thin and small with no spares and no hand towels or tea towels.  No plugs in any sinks. Toilet in en suite was disgusting as really stained. Heated towel rail in bathroom looked unsafe with wires coming out of the wall. Toiletries looked like left overs from previous guests. No kettle. Rusty unusable saucepans. Badly fitted kitchen units. Two sofas both dirty looking and were very uncomfortable. Big gap in laminate flooring. Paintwork in serious need of updating as really dirty and grubby in places. Actually, the whole flat is in dire need of a paint job and a spruce up as overall looked unclean and unloved. Was such a shame and we were really disappointed as the apartment is in a fabulous location for the O2 and the view over Canary Wharf was wonderful but I would never stay here again or recommend it to anybody.

Certainly NOT a deluxe apartment as advertised.

 Entrance :
- there is no cover over the alarm, wires are naked.

In the entrance bathroom :
- the heater is coming off the wall
- the water regulator is coming off too
- the showerhead holder is broken.

In the living room :
- the air ventilator is full of dust
- the entrance light is not working
- the plurilight is not working and oddly (dangerously ?) fixed
- chair cover(s) are damaged.

In the kitchen :
- there is no fire alarm
- no waste disposal as mentioned on the wall 
- the toaster was full of crumbs
- the sink faucet is leaking
- the glass cupboards in the kitchen are very greasy.

In the small bedroom :
- the handle of the second drawer is unscrewed.

In the duo bedroom :
- the air ventilator is full of dust
- the lamp next to the bed on the right is damaged
- the bottom drawer is broken
- the underfloor heating is not working.

In the bathroom next to the duo bedroom :
- there is 1 light missing (stuffed with paper ?!)
- the right faucet is leaking
- the showerhead is also leaking.

Further, after 2 showers there is no more hot water (for an apartment that can sleep 6 ?).

The apartment is not at all soundproof : you can here the sound from the elevator and from the trains coming in to South Quay Station. Furthermore, with all the works going on, one cannot open the curtains because the workers look straight inside !

The windows are not safe : you are not supposed to be able to fully open them on the 10th floor without any protection !

In a general way : this COULD be a very nice apartment but at this moment it is absolutely not and we believe that the 660£ you charge for a 4 nights stay is well overdone !

Dit is de mail die ik naar ZEN Apartments gestuurd heb. Heb echter geen antwoord terug ontvangen. Heb meerdere keren gebeld maar kwam telkens op antwoordapparaat. Ook hierop geen reactie. 


Carlton Apartments - Discovery Dock

Main amenities of the apartment

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

Services and amenities

Internet

Policies

Check-in terms and conditions

Payment