Name: Marlborough Hotel
Address: 21 Crosby Road South, Liverpool, Liverpool, Liverpool, L22 1RG, United Kingdom
Rating: 0

Smoke-free property

No elevators

General

Breakfast

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Plaza Cinema

Crosby Beach

Antony Gormley's Another Place

Rimrose Valley Country Park

Rossett Park

Anfield Road Stadium

World Museum Liverpool

Port of Liverpool Building

Museum of Liverpool

Liverpool City Church

Liverpool Metropolitan Cathedral

Albert Dock

Liverpool Wheel

Philharmonic Hall

Wavertree Botanic Gardens

Sefton Park

Liverpool John Lennon Airport

Blackpool Airport

Hawarden Airport

Old Trafford

Manchester United Museum

Museum of Science and Industry

People's History Museum

Manchester Opera House

Manchester Airport

Manchester Central

Albert Square

Manchester Central Library

Royal Exchange Theatre

Manchester Cathedral

Exchange Square

Manchester Art Gallery

National Football Museum

Manchester Palace Theatre

Arndale Centre

Piccadilly Gardens

Manchester Conference Centre

Manchester Museum

Whitworth Art Gallery

Etihad Stadium

Marlborough Hotel

Liverpool

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Very cold no heating had to ask then ask again They let us in to room early but it had not been cleaned so Covid is a bad risk as not been disaffected so would have rather left our stuff in the car until later

Disappointed

This was a very good place to stay. My only comment was that the room was very hot, and while I like a warm room, the heater control of the radiator was behind a cupboard and could not not be reached. I also think, as the room was rather small, that the bedside table made the room feel rather cluttered, and is probably not really needed.

Where do I start, came here for a vacation with my 83 year old father for nine days. To put things into perspective I have travelled extensively for work and lived in hotels for years so I have seen the good and the bad. This hotel is the ugly. There is literally no staff from Sunday afternoon to Friday afternoon-none!  Office is permanently closed with a note on the window to call a number if you need anything. The kitchen and full English breakfast in the morning as advertised doesn’t exist because there is no cook (told that was removed from the price of the stay-would hate to see the price with the breakfast). In the room the shower tub base was cracked with a shoddy repair job so a bath mat was installed to cover it up. The shower head was held together by duct tape, yes grey duct tape. Linens were never changed or towels and garbages were never emptied. For three days there was no heating, luckily this happened near the weekend so the guy who eventually shows up called a maintenance guy to repair it after the second day. My Dad was wearing  a coat in the room. To top it off, no heat no hot water so cold showers. No remorse from the guy, no offer to compensate. The onus is on the guests to ensure the old front door closes properly for hotel security. In a word-disgrace. Stay away. Far far away…

No Staff

Not a success. I arrived at check in time, the entrance was shut,  nobody answered the bell. I rang a telephone number displayed on a scrappy piece of paper, and was told that.    'she" was out, could. I come back at 4?I said I wasn't waiting, but would return around 10.00. Could I ring 10 minutes before to warn, said the voice? I duly did this. At 10.00 the door was again shut.  I rang the the bell again. Five minutes later a woman wearing slippers emerged behind me, and let me in. I was handed a scrappy piece of paper to provide all my details, including passport number(!), even though I had provided all these before when pre-paying. The reception "office" had a couple of scruffy chairs, and that was it.I was at least shown upstairs to my roomy the lady in slippers. Which was to be fair clean, both towels and sheets, and the en suite even contained an up to date shower.Even though the sign outside the hotel promised Bed and. breakfast, and a full bar downstairs (all repeated in the welcoming brochure in the room, plus detailed menus for supper as well as breakfast), it was clear that none of these were on offer- not even a glass for water from my tap.  In the morning I came downstairs at 8.30. There was certainly no breakfast, indeed there was no sign of life anywhere. So I left my key on the shelf outside the "office", opened the front door, and walked out into the rain. At no stage during I see or hear anybody based in the hotel- whether staff or guests.

The Marie Celeste of hotels

Great place to stay. Far better than first look. Would go back again.

Surprisingly good stay

This is an excellent small hotel which has a first class interior fit akin to a four star rating. The room I occupied was very small but extremely well fitted out. The owner spent a considerable amount of time looking after my needs with pride and expressed his passion for the comfort and safety of his guests. My room was on the front of the building which faces a very busy road and this was noticeably busy during the night. I am a very light sleeper unfortunately but most people would not notice the traffic. A great hotel very good value and near to ferry and city.

A little gem

Room was large, clean and well decorated. Unfortunately the bed wasnt very comfortable.

We were let down as soon as we arrived as check in was from 2pm and we got there at 4pm and the room wasn't ready . We were shown to the bar /dining area to wait but was not offered any refreshments while we waited . The room had not been cleaned fully following guests having their breakfast . The room was very clean and comfortable . The shower wasn't great the water pressure was slow . The bathroom was tiny bearing in mind we were in a family room .

Marlborough Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment