Name: Premier Inn Carlisle Central North
Address: Kingstown Road, Carlisle, Carlisle, Carlisle, CA3 0AT, United Kingdom
Rating: 7

Non-smoking rooms

Room service

Rooms

Laundry

Services and amenities

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At the hotel

Bitts Park

Premier Inn Carlisle Central North

Carlisle

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

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23-beds

24-beds

25-beds

26-beds

27-beds

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29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

If it wasn’t the staff that are keeping this place together it would be a right dive. Whitbread plc get your wallet out and refurbish this hotel. 
The rooms and corridors are depressing and well trodden. I just gave me the ‘ick’ at every point. Showered with flip flops on and slept in trackies and t shirt. 

The adjoining pub associated is a busy place. Premier inn breakfast isn’t the usual standard. 

These Carlisle premier inns are always packed. Time for the owners to invest.

In need of refurbishment asap

Good hotel except:-
Out of date instructions for heating.
Bedside light did not work -  corrected quickly.once reported
Toilet roll holder in bathroom should have been more readily accessible. You needed to twist round to reach it.

Let down by small detais

Natasha was awesome very welcoming helpful and friendly she went above and beyond and was professional and smiley throughout definitely made our stay the best and one we will never forget an absolute credit to premier inn I wish every premier inn had a Natasha there I will leave refreshed and looked after thank you Natasha phenomenal.

Premier inn Natasha

Great room great staff just really needs an update and a good coat of paint it’s looking really tired now ,but at the price you pay it’s cheap and cheerful . Room was ok staff were great breakfast is cooked and bought to you so that’s a nice touch .

Great room for the price you pay

Arrived and room was clean but smelt strongly of cigarette smoke.  Tracey kicked it out the park changing our room and then finding our light. She saved what could have been an awful night.  

The hotel is great for breaking up a long journey north, rooms are clean but everything is feeling a bit tired now.

Great staff, tired hotel.

Check in was complicated. booked 2 twin rooms under 2 different names receptionist still asked the names of the people staying in each room. 
Had to wait nearly an hour for food granted it was busy and the food was good when it came. The fire alarm went off twice during the night due to a faulty fire alarm in one of the bedrooms. We had to be away by 7am next morning went down 3 times to reception rang the bell and no one came even though the receptionist the night before had said it was 24 hours.

very disappointed.

The staff are very friendly  and helpful Especially Gracie who made us feel very special and valued customers. Her welcoming smile and friendly attitude made us want to return and Premier Inn are very lucky to have employees like her.Room was comfortable and food was good.The only downside,was when my husband went to check in at 2 50pm,the womam on reception(October 1st) was quite unfriendly and told him very abruptly that he would have to pay £10 as check in was not til 3pm.He was quite upset at the way she spoke to him.When he returned just after 3pm Gracie could not have been kinder or more welcoming.

Great place to stay

This inn is very run down and showing signs of age i.e. mold in bathroom cob webs and overall dirty and old looking. mainly used by workmen.the pub attached is very good for food. wouldn't stay again.

outdated

Basic premier product was good- clean comfortable bed with bathroom .
Wi-Fi was slow.Receptionist had the charm of a dead cat 
The building was tired and unloved 
Evening meal took over 45 minutes to arrive and was very salty.

Needs lick of paint and some staff training

The taps in the bath did not work. Only hot, very hot as the cold one did not work. I turned it to cold and nothing happened. I had to jump out of the bath as I was burning my feet. 
The restaurant the night before was a disaster. They were obviously not used to catering for groups. If so they should not take the bookings. 
We were even asked to pay extra.  The bill was covered by the travel company. Trying to get extra out of the travellers.  Ot on my list for future visits. I doubt the travel company will use them again. 

Premier Inn Carlisle Central North

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