until February 19, 2027
from 42 £
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leisure, couple
October 2024
Standard Double room (full double bed) (queen size bed), 1 night
leisure, couple
Cleanliness
9
Location
10
Value for money
9
Service
8
Room
8
Meals
leisure, couple
July 2024
Standard Double room (full double bed) (queen size bed), 2 nights
What was good
location is amazing the best hotel location I ever been. the price is unbeatable
What was bad
every thing is superb
KHALAF ALFAAR, Thank you for your feedback!
We will be glad to see you again!
Sincerely, Ulyana Simanova
Guest Relations Manager at Smart Hotel Moscow
leisure, solo
April 2024
Standard Double room (full double bed) (queen size bed), 6 nights
leisure, solo
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
leisure, company
February 2024
Standard Double room (twin beds), 1 night
What was good
The location is very convenient and the staff are nice. We couldn’t hear any noise from the train station even though our room face the station
What was bad
The room wasn’t clean enough, we had to change to a second room. The room was cold which is not normal in Russia. you need to ask for an extra heater and it seems like a common thing to be asked from the customers
Siqi, благодарим Вас за обратную связь! Мы очень рады, что Вы отметили месторасположение отеля. Также хочу сообщить, что мы провели с персоналом дополнительное обучение по качеству уборки номеров, чтобы впредь такая ситуация не повторилась.
Мы приносим извинения за неудобства,будем надеется увидеть Вас вновь! С уважением, Ульяна Симанова Менеджер по работе с гостями Smart Hotel Московский
leisure, couple
December 2023
Standard Double room (full double bed) (queen size bed), 3 nights
What was good
Location was perfect for travelers with large luggage coming from Moscow on Sapsan. You can directly come to the hotel and check-in, leaving your luggage and save a lot of time for wandering around St. Petersburg.
What was bad
Room heating wasn't enough, but the hotel managed to bring extra heater and it resolved. good job.
leisure, solo
October 2023
Standard Double room (twin beds), 1 night
leisure, solo
Cleanliness
9
Location
10
Value for money
8
Service
9
Room
9
Meals
leisure, company
December 2022
Standard Double room (twin beds), 3 nights
leisure, company
Cleanliness
10
Location
9
Value for money
9
Service
9
Room
9
Meals
leisure, solo
October 2022
Standard Double room (full double bed) (queen size bed), 2 nights
What was good
Hotel looks fresh, updated in 2020.
Lots of lighting options in the room - bed lights, area lights, etc - which I really liked.
Access to the hotel is right from the platforms - extremely convenient.
My room was on the 3rd floor, facing away, from the platforms, and was very quiet - no noise coming into the room whatsoever with the window closed.
Reception is available 24 hrs and resolves all concerns promptly
leisure, solo
September 2022
Одноместный номер Standard (односпальная кровать), 4 nights
leisure, solo
Cleanliness
8
Location
10
Value for money
10
Service
10
Room
10
Meals
8
leisure, solo
September 2022
Standard Double room (full double bed) (queen size bed), 1 night
What was good
Right at the railway platforms entrance a clear poster indicating location of the hotel.