until October 17, 2027
from 57 £
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business trip, solo
October 2024
Double Suite (full double bed), 2 nights
What was good
Good Hotel , Heritage Property ......Staff Very Polite & cooperative. Challenges is for Vegan People ....No food inside Hotel.....except Boiled Vegies
Every thing was good
Thank you so much for your feedback and for choosing our hotel for your stay! We are glad to hear that you liked our historical setting and that our staff made a positive impression on you with their politeness and willingness to help. We appreciate your comments about vegan options.We will be glad to see you again and try to make your stay even more comfortable.
business trip, solo
October 2024
Standard Double room (twin beds), 5 nights
What was bad
I would like to lodge my com plaint against Ermitage Hotel.
The hotel condition wasn’t good. I had to change three rooms. The first room was being already used by someone. When I opened the door the bed was untidy & there were open bottles. Later. I was given another room on the 3rd floor which wasn’t kept well. The elevator in this wing wasn’t working & I had to drag my luggage to the 3rd floor. The rooms were unclean & the bathroom extremely
Guests' photos
leisure, company
July 2024
Standard double room (2 single beds), 2 nights
What was good
Breakfast is awesome.
What was bad
-
leisure, solo
June 2024
Standard double room (twin beds), 3 nights
What was good
Great people, great location!
What was bad
-
Thank you for your feedback! We will be glad to see you again!
leisure, solo
December 2023
Standard Double room (twin beds), 7 nights
leisure, solo
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
leisure, company
September 2023
Standard Double room (twin beds) (extra bed (without meal) included), 2 nights
leisure, company
Cleanliness
7
Location
7
Value for money
6
Service
5
Room
4
Meals
5
leisure, company
September 2023
Standard Double room (twin beds), 2 nights
leisure, company
Cleanliness
9
Location
7
Value for money
6
Service
7
Room
9
Meals
4
leisure, solo
August 2023
Standard Double room (full double bed), 4 nights
What was good
The hotel close to a tram station. The tram reach a metro station and from the metro you can go anywhere in Moscow.
The room was similar to the image that shown in the website. The aircondiotn doesn't work but the hotel offer me a fan which was a good as an alternative solution.
The staff are poite and heplful in everything, they tried the best to make you happy. They allowed me to keep my luggages to evening since my flight was in late night.
What was bad
N
leisure, solo
May 2023
Standard Single room, 5 nights
What was good
Everything was great, very helpful staf
What was bad
1 km from metro station
leisure
February 2016
Junior Suite, 4 nights
What was good
They accommodated a last minute, late check out request. Very nice. Cafes located in hotel were okay.
What was bad
Location and construction across the street - very loud. Staff was not very friendly or helpful.