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leisure, company
August 2024
Family room, 1 night
leisure, company
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
leisure, solo
May 2024
Standard Double room (full double bed) (queen size bed), 1 night
What was good
Easy to get to and from Sheremetyevo Airport, room was clean, and good price especially for being so close to the airport. The shower and bathroom was also very nice and clean.
What was bad
No issues, not super fancy or elaborate but was nice and clean.
Dear Nathaniel,
It was our pleasure to welcome you in "Holiday Express Moscow Sheremetyevo Airport" hotel.
We are glad that the stay at the hotel has left you with very positive impressions, and thank you for the high marks.
The hotel staff is proud of the fact that our hotel has so met your expectations!
We will be glad to welcome you back to "Holiday Express Moscow Sheremetyevo Airport".
Best regards,
Ivanova Sevara
Guest Relations Manager
leisure
April 2024
Standard Double room (full double bed) (queen size bed, extra bed (without meal) included), 1 night
leisure
Cleanliness
10
Location
10
Value for money
10
Service
10
Room
10
Meals
10
leisure, couple
March 2024
Standard Double room (full double bed) (queen size bed), 1 night
What was good
The receptionist was very kind and friendly.
What was bad
Everything was fine.
Dear Krajnalic,
It was our pleasure to welcome you in "Holiday Express Moscow Sheremetyevo Airport" hotel.
We are glad that the stay at the hotel has left you with very positive impressions, and thank you for the high marks.
The hotel staff is proud of the fact that our hotel has so met your expectations!
We will be glad to welcome you back to "Holiday Express Moscow Sheremetyevo Airport".
Best regards,
Ivanova Sevara
Guest Relations Manager
leisure, company
March 2024
Standard Double room (twin beds), 1 night
leisure, company
Cleanliness
10
Location
10
Value for money
9
Service
10
Room
10
Meals
10
leisure, family
March 2024
Standard Double room (full double bed) (queen size bed, Child bed is not included), 1 night
What was good
Amazing beakfast, lunch and dinner buffet
The staff was amazing and did their job really well
What was bad
Everything was perfect, it's just that the carpet in my room was stained
Dear Talal,
It was our pleasure to welcome you in "Holiday Express Moscow Sheremetyevo Airport" hotel.
We are glad that the stay at the hotel has left you with very positive impressions, and thank you for the high marks.
Please be advised that we have taken this manner into action and given this information to the housekeeping department.
The hotel staff is proud of the fact that our hotel has so met your expectations!
We will be glad to welcome you back to "Holiday Express Moscow Sheremetyevo Airport".
Best regards,
Ivanova Sevara
Guest Relations Manager
leisure, company
March 2024
Standard Double room (twin beds), 1 night
What was good
Cafe
What was bad
Reception bad service , unhelpful and indifferent. Traveling from airport to the hotel took much time , make no sense as an airport hotel
business trip, solo
March 2024
Standard Accessible Double room (Full double bed) (Disabled access), 1 night
What was good
Covinient to close airport.
What was bad
Clean room, low quality food. Never kind attitude of employee..
leisure
January 2024
Standard Double room (full double bed) (queen size bed, extra bed (without meal) included), 4 nights
What was good
Yes the room was great
The hotel staff were excellent in keeping the room clean
Igor a front desk staff was truly an excellent employee. Very helpful and amazing. He is an Ideal example of exceptional customer service.
What was bad
The location was very close to the airport. However very far from restaurants etc.
leisure
January 2024
Standard Double room (full double bed) (queen size bed), 6 nights
What was good
I like the sound isolation. Comfort hotel. Staff are very helpful
What was bad
Animal wastes in reception and elevator