Name: VacationClub - Ultra Marine Apartments
Address: ul. Sulkowskiego 9A, Kolobrzeg, Kolobrzeg, Kolobrzeg, 78-100, Poland
Rating: 8

Smoke-free property

General

Safe-deposit box

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Fitness facilities

Sports

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Location

At the apartment

VacationClub - Ultra Marine Apartments

Kolobrzeg

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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4-beds

40-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Five star hotel without working internet in 21st century. I was firsty informed that I should just try to connect multiple times, then that internet does not work for IPhones. 

So if you own an IPhone and expect working WI-FI in 5-star hotel - better look for a different one.

I add one star for good restaurant downstairs. 

No internet because “Wi-Fi does not work on iPhone”

Stay of 5.6 pillows but only 2 pillow cases. Sleep sofa with no sheets or pillow cases. Only 2 towels and no replacements. 1 1/2 roll of terrible toilet paper. Coffee maker but no coffee. No soap. No hand towels. Pretty much no necessities. Vacation club staff can not be reached on phone. Need to go there and wait and no help at all. Promised replacement towels after day 3 which never came.

Stayed at the hotel for our honeymoon and went for the beach facing apartment in Ultra Marine.  

Great location, right on the beach with a scenic 40 min walk into town. From the outside the hotel does look 5 star.

The greeting at reception was cold and transactional but efficient.

The service in the hotel as a whole is 3 star at best. Long wait for drinks in the bar and spa staff rude.

The room we were given was glass fronted but on the ground floor with children playing on the grass 5 yards away so felt like we were in an aquarium. Also no towels in the room.  After complaining we were offered the same room two floors up from the second day which made a big difference and had a really nice balcony which got the sun in the afternoon.

We paid for breakfast and evening meal included but only ate there once as the food was poor and atmosphere manic. Again not five star standard.

Overall a nice hotel in a lovely town but not worth what we paid and certianly not 5 star.

Lovely rooms but terrible service 

We stayed at the Ultra Marine for a week, our room was cleaned twice during that time and even then the sanitary bags that had been used up weren’t replaced. The room was adequately furnished, the bathroom small with little room to put personal things, to have a balcony was great. The location of the hotel is perfect, the breakfast offers great choice and the early bird can enjoy a quiet start of the day. Communication with reception staff is hit and miss, some don’t speak neither German nor English. I’m order to reserve parking space one has to call at the hotel before the stay, which in our case proved to be impossible, calls at several times on several days always ended up in an automated system. Fortunately there is reasonably priced parking just across the road.

Not five stars...

Hotel located on outskirts of Kołobrzeg by the sea. 
If you need nice room and little bit for your body than it should be good enough. Small swimming poll, jaccuzi (inside and outside), 3 saunas, good food. All in nice city, white sand on the beach and cold sea.

Nice hotel and spa

We had a room with a direct view of the sea, this was exactly what we were looking for.  The ala carte restaurant was excellent, the staff was super friendly and professional.  For nature or workout people the gym is ok but the outdoor cycling, jogging or walking route is a beautiful 16K that runs along the beach and through a nature reserve.  For us, it was a good experience.  We live in Berlin so we were looking for a more relaxed experience.

A wonderful Experience

We had fantastic room with superb view on the sea. Beach just near 1 min from hotel. It was big and amazing. Restaurant a la caryewas delicious but rest unfortunately not. Drinks to meals were paid and it needed to be done immediately. Waitresses were staying till drinks were paid. Lots of German tourists. High prices. Car park full and paid. Except of amazing view nothing to offer.

Fantastic view but nothing more

We stayed for two days at the Marine Hotel.
The hotel as such is quite nice and located directely at the beach. Offered breakfast is good. The animators at the kids club are friendly. 
Unfortunately we hardly slept at all because there is a "beach disco" right in front of the hotel which plays super loud techno music until 3 am. The noise is terrible.we we're not able to sleep. Ruins the whole stay. 

Beach cabanas etc. Cost extra.

Staff at restaurant is rude, except for the "crepes guy" who is very nice.
Staff at  spa was very attentive.

Room was not very clean.

Nice Hotel but...

Terrible service, far from what you would expect from 5 stars. Please go with another hotel if you don’t want vacation where you are constantly frustrated.

Pictures of the hotel are computer graphic, while actual reality is few levels lower. Hotel does have 3 stars overall feel.

Very busy, loud, and cheap breakfast - for instance, scrambled eggs had obvious previous day boiled eggs in them, it takes time for staff to clean dirty tables so you might find yourself without any table to sit at, second half of tables are served in a conference room.

During 2 weeks stay our sheet were changed only once requested, room felt never properly cleaned as they take care only about dirty towels and garbige, while surfaces were not touched (neither dusted, nor wiped).

Yet, the service is what did dissapoint the most. Bartenders in beach bar tend to act rude and arrogant, my husband once asking when pizza order will be ready was told to “Chill”. Getting beach towels ends up you being sent back and forth from beach to reception and back. Unless you are at 9 sharp at beach, you will not get any beachbeds or seats.

The good thing I found about this hotel was the nice cafe upstars with beach view and relatively nice polite staff. Yet, again, often all desserts were gone by 19, so you could not really enjoy anything but drinks. As well prices on menu were outdated, so we were charged for prosecco 110 pln instead of 99 pln, which is not nice suprise.

What I liked as well was facilities at hotel like bowling, pool, ping pong, racket ball. 

Very average food at restaurant, for instance, cesar salad which did not have cheese in it at all and instead of crumbs had just soft toaster bread not even tosted on the side.

These are only few facts.
We are not comming back.



3 star hotel overall feel

A big modern building with nice modern and clean rooms. We've been demanding a quite room as we booked but got a room on the first floor, right above the entrance and bar and next to the elevator. It was nothing close to quiet, we've heard the bass from the bar till the early morning. We've called the staff beacuase of it - nothing changed. Wasn't quite the relaxing weekend we were hoping for.
Breakfast nevertheless was quite good and you've had a lot to choose from. The spa area is definitly way too small for such a big hotel.

VacationClub - Ultra Marine Apartments

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