Name: Costa Palmera Resort
Address: Purok 3 Barangay Calayucay, Santo Domingo, Albay, Philippines 4508, Santo Domingo, Santo Domingo, Santo Domingo, 4508, Philippines
Rating: 8

Air conditioning

Smoke-free property

Garden

Terrace

General

Non-smoking rooms

Smoke Detector

Rooms

Laundry

Luggage storage

Services and amenities

Internet access

Wi-Fi in the hotel

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Swimming pool

Pool and beach

Massage

Beauty and wellness

Pets allowed

Pets

Location

At the resort

Legaspi Airport

Bicol International Airport

Virac Airport

Costa Palmera Resort

It is not Misibis level luxury, if that’s what you’re expecting for but you will get your money’s worth (still wont break the bank unlike misibis) but this is a comfortable, full-service resort that you can escape to. Located conveniently 20-30 min from downtown Legazpi City, it’s perfectly situated to get a full view of the ocean and of course the Mayon Volcano. You can even enjoy some water activities at the resort like snorkeling. Ask the manager about things to do or where to go or even about hosting an event, you will be pleasantly pleased.

The staff and the owners would go the extra mile to make your stay comfortable. Make sure to book the rooms with the view of the ocean. 

Food is also good! We also go there for random lunches or dinners with friends, just to hang out and chill by the beach. Would definitely go back!

Had a really memorable stay in this resort. The staff were so friendly and accommodating to my requests. The room that I stayed in was comfortable. Big serving and tasty meals as well. Their pool was just scenic! Would definitely stay there again when I go back to Bicol. Highly recommended!

I really enjoyed my stay. Rooms are nice and clean. Decent food - must try pancit and fried chicken! Resort is not far from the city. I would highly recommend for leisure or business traveller on budget. Staff is friendly and helpful. Parking is free!

The people assisting us were very accommodating even really late at night when we arrived (we came from Manila by car). Food's good with HUGE servings. Salt water pool was clean and swimming was such a treat (I was told they drain and replenish the salt water everyday). Parking is not a problem at all. I generally enjoyed my stay. 

Will come back again to see the Mayon Volcano because we weren't able to see it during our stay because of the bad weather.

This place is just one ride away from where we live, and is 20 minutes car drive so it's a quick escape if we want to enjoy the beach. 

The thing with Sto Domingo, though is that the beach is not as nice as all the other farther beaches in Bicol like Caramoan or Sorsogon. But Cost Palmera has a very cool idea of building a pool where the source of water is the sea water! So you get to enjoy the natural beach without actually dipping into the sand. (Seriously, I am not a fan of Sto. Domingo beach, although I heard there are nice beaches beyond Calayucay.)

Room: We love that the rooms have flat screen TV with cable, clean CR, clean bedsheets, and clean room. I couldn't complain about the accommodation. It's not superb but it delivers more than what's expected. 

Service: The crew is super helpful. We called them up to cook food at 2am and yes they are available 24/7. They are all very polite, too, and know how to handle guests well. 

Food: The food is okay, not really cheap but that's to be expected in a beach resort. Each meal is about 150 pesos. Drinks are available. Beer are available as well as other liquors but it's a shame that they do not have cocktails. :)

It was so relaxing. If you're looking for a place with the fresh air you have to consider this! The staff is friendly and accommodating! We had a warm welcome. It's just that they don't serve foods at night.

Santo Domingo

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smoking

sauna

duplex

safe

mini-bar

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breakfast-for-2

pets-allowed

wi-fi

park access

Semi-Luxury Resort

Best resort in the area

One of my best stay

Highly Recommended Resort

Peaceful and simple but enjoyable

Comfy and Private

Swim and The View!

This resort is good enough if you want a place to stay by the beach in Albay. Although there is very little distance between the sea and the resort so sand activities are quite limited. It has a pool but it can only be availed if you get the poolside rooms, other rooms have no access to the pool.  Others only opt to stay in the small cottages that you can rent for the day or for a few hours and just enjoy the sea.

resort in Santo Domingo, Albay

My friends and I used to like coming to this place until they changed their manager. She is quite rude and has this attitude like customers should bow down to her. There was one instance when we she refused our request of having our cooked whole chicken chopped into bite sizes. She complained with a rude voice saying we cant have it sliced on their table as it will leaves scratches and that we should pay extra. Another instance when we were checked in and occupied more than 3  rooms & we brought snacks for swimming & wanted to charge us extra. This resort used to have really great customer service. Sad to say I dont think we will consider going back because of our recent experiences.

New manager does not know anything about customer service

Years ago I have a good impression of this resort because it looks so nice and romantic but my overnight stay recently made me change my impression. 

First the type of room was not worth the cost as it was old, not with good ambiance, the bed was not soft and we were just given a thin sheet of blanket. The toiletries were just one piece of small soap and roll of tissue I think. I booked the room with hot shower but when we tried to use it, there was no water flowing. I asked at the counter, and the lady in the counter told me i must tell them if we would use the hot shower so they can switch it on. It seems they have a control in their counter. But still there was no hot water though we followed the instruction in the heater, so we just called for assistance.  I asked about complimentary bottled water and said I must buy. No complimentary water.  

The good thing, they have an outdoor restaurant which guests can dine though food and drinks are very limited. But the waiters give good service. 

Would be nice if they can improve their services and amenities better not just on focusing on earning money. Times are changing and competition is tight. They don't even satisfy the queries of customer. I messaged them in Facebook and I was just sent the rates. When I asked further, no reply was given.

Next time, I would go to other nearby resorts.

Costa Palmera Resort

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