Name: Serena's House
Address: Malate Bayview Mansion, Manila, Manila, Manila, 1004, Philippines
Rating: 0

Smoking areas

Smoke-free property

Security guard

Garden

Terrace

No elevators

Reception desk

General

Laundry

Luggage storage

Services and amenities

Kitchen

Meals

Free Wi-Fi

Internet

English

Chinese

Languages Spoken

Free parking nearby

Parking

Swimming pool

Pool and beach

Fitness facilities

Sports

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Ninoy Aquino International Airport

Serena's House

Manila

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The accommodation is in a good spot close to Robinsons Mall. Suermarket and Korean restaurants right outside. Close to Mabini Street. We were on the 22nd floor wth great views of Manila. The facilities of the apartment are dated and in need of a refurbishment. A touch of pInt here and there plus modern furniture wouls make this place great. The price for our stay was very reasonable but i think iwould be happy to pay more if the rooms are modernised with better decoration.

In need of refurbishment

The pros: Safe location, many restaurants surrounding, karaoke surrounding, friendly desk and security all helpful, the host will have someone greet you and help with bags but after that you are on your own. Washer, blackout curtains,  very quiet you don't breally hear much from street or ourside the apartment, airconditioned so you stay comfy.  And plenty of fans and the window. Soap and shampoo in bathroom. Pool on 7th floor. There is a wine opener and a bottle opener and hair dryer.The cons: The tv turns on yet didn't work at all as could not get a signal. I contacted the host and no response the entire time.  I have a foreign number so I don't have data to call international so I needed to use email. No additional toilet paper provided and the roll was almost gone upon arrival. You can feel the coils in the old mattress, they are very painful and loud as if they've got lot of mileage on them. I chose to sleep on the couch which was barely comfortable but did the trick. The microwave is on top of fridge but no plug there. You need to move it to a plug and move it back before you leave  The shower curtain is filthy with black mold at bottom. Needs replacing. Many ugly burn marks in the bathroom. Bathroom is needing an update. Walls are needing cleaining or fresh paint. There are very limited utensils one plate one bowl one glass one cup one fork one spoon. No laundry soap but its just inconvenient as you can go to 711. No toaster,or rice maker. No iron for clothes.

Needs Attention

The place was filled with bugs. Was there with my fiancee, the front desk called at 11pm said a guest was there for me, i go down to the lobby and she already sent the lady upstairs without me knowing (i passed the lady in the elevator) the front desk says she already went up i get back to my room and this girl is punching in the code to my room...Imagine the explaining i had to do to my fiancee that they sent a streetwalker to my room! Unacceptable.

Good stay but poor communication with its clients ..... as we found out.They never sent a password to us as promised in their literature.  Thus, we were always guessing as to whether our reservation was fully acknowledged. Poor communication between Serena's and its client. It was not our fault.

Good Place but One Problem

my stay was comportable, and the staff are friendly..

Serena's staff are friendly

Location is good, service is slow and unexpected fees will always ruin your stay. It is what you get for a low priced hotel

Good location

The location was ideal for what I needed a very short walk to shops and restaurants Good for taxi services as well as Grab (Uber)Friendly customer service Very reasonably priced

Very very very niceVery very very niceVery very very niceVery very very niceVery very very nice

Happily large unit accomodation, very good location, well equipped, reasonably priced...No housekeeping, Lousy tv station availability, very noisy a/c, mouldy bathroom and the 2nd most uncomfortable couch in over 100 hotel rooms I've been in...

Very average but cheap enough.

Nice  view of Malate on the 26th floor. Front desk check in check out was smooth. Helpfull staff.  I didn’t like that there’s no hot water in the shower and Area is situated in the red district. It’s a noisy area. I had a jet lag so it was ok but if you want to sleep in,you can’t because of the noise inside in the hallway and outside in the streets. Overall,the price is okay but it’s just an ordinary place to stay,nothing to be excited about😁. At least my family was able to visit me during the day. Thank you.

Serena's House

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment