Name: Arte-Sano Hotel Cafe
Address: Playa Maderas, 48600 San Juan del Sur, Nicaragua, San Juan del Sur, San Juan del Sur, San Juan del Sur, 48600, Nicaragua
Rating: 9

Air conditioning

24-hour reception

Smoke-free property

Garden

Terrace

General

Non-smoking rooms

Rooms

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer services

Transfer

Sun Deck

Recreation

Parking

Parking nearby

Swimming pool

Outdoor pool

Next to the beach

Pool and beach

Sauna

Beauty and wellness

Location

At the hotel

Arte-Sano Hotel Cafe

San Juan del Sur

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

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14-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had dinner with a friend and really enjoyed the food and the ambiance. A lovely location with an incredible view. We ordered cocktails, green chicken curry, and steak with Gorgonzola. There is a small pool available that is nicely lit. Overall a super cool vibe with good service.

Incredible view, great food

BEWARE. There seems to be new management and they don’t allow children any longer. Gone are the tranquil sunsets with a bottle of Rosé followed by Aperol Spritz and fine food. We found out rudely today right at sunset by staff lying around on couches and eating. Not to mention there was not a single customer there. Amazes us that they would turn away a couple hundred dollars in business during these times of reduced tourism. Oh well the hidden gem is no longer. Good luck new management. We will be taking our well behaved 8 year old and our money elsewhere.

BEWARE, Children are no longer welcome!

This hotel is without a doubt one of the best hotels we have ever stayed in. I visted Arte Sano with my partner, we were blow away by the breathtaking views and loction, delicous food and drinks, gorgeous rooms with very comfy beds and top quaity bed linens, chilled out vibe, beautiful decor and art pieces everywhere and most of all the wonderful hospitality and service we received from all of the staff. Alma, Blana, Norlan, Jaikel and Horhey as well as all of the kitchen staff and maiencnce staff were just so helpful, cooking and serving us amazing food and drinks everyday, keeping the hotel and our room so clean and fresh! Everyone was so kind and really made our stay one that we will not forget. Thank you Arte Sano! 

Stay here in paradise!!!!

This place is so beautiful, the staff are super friendly and the food was amazing,freshly cooked and full of flavour. We loved it here and would totally suggest this as a must when you are in Playa Maderas.

Amazing Food!

I dined here with my partner and it was fantastic. I enjoyed the best burger I have ever eaten and my other half thoroughly enjoyed her Pizza. Great service, great atmosphere, stunning place and delicious food!

Amazing food!

Amazing time at this property!!!! I found the local beaches both different and this hotel separates them on top of the hill. One beach remote and beautiful and the other full of life with surfers and travelers. The hotel is a contrast to the local hostels. King Bed, amazing food, such value, each item well thought out and delicious. Reasonably priced. This is also a location where Ex Pats gather. Every night a wonderful collection of local eclectic people. This hotel is well run and the owner Josh is often seen around the property. The employees are warm and friendly people. I highly recommend this location due to the location ( near two local beaches, one peaceful and one more surf oriented. both are awesome in their own right. The great comforts, infinity pools, bedding, air-conditioning, service and food. espressos every morning or smoothies at lunch. then a  nice group of international travelers and mix of expats that make the atmosphere really fun. I look forward to staying here again. 
I was on a single, solo trip motorcycling and the combination made for a great stay, and so many warm interactions.

One of the highlights of my trip!!!!!

Spent the evening at the restaurant with a small group of friends recently & we liked the vibe. The view sets up a beautiful setting for dinner/drinks. The menu is pricey however you're paying for the nice quality of the food and cocktails. We had an assortment of the meal options and were pleased with all! The wait is neither a quick turnaround or too long - it's the type of spot you go to relax, have a drink & your plates will come out in due course.
What we weren't pleased with however was how the bill was handled. When we received the bill and gave our cards, Nicole (who attended to us), went "sheepishly": this is bit awkward to say but heads up the tip is not included. We asked the suggested tip and she said "well that's up to you but typically 15% - 20%" (now...let the suggestion that 20% is typical sink in, folks). First red flag. Well, should be, ha!
We discussed amongst ourselves and decided we'd give what we thought was a generous & reasonable 15%. Two of us each indicated - please add 15% please! (not 1, but 2ppl)
Well. She comes back with a pen, a bill with a charge of + 20%, and a lovely smile.
We signed. Quite aware of the discrepant action but unwilling to make an issue of it. You know how weird this scenario can get ESP when you're in a group...(ummm... is that my bold New Yorker persona rapidly creeping away at that very crucial moment!)
Which is what people who do this are banking on. Or, that you are too drunk to notice. It's dishonest & a real shame. 
So. A very disappointing way to end what was otherwise a lovely evening filled with laughs and that 'joie de vivir!' that Nicaragua inspires. I don't recommend that you not check this spot out, but just be mindful when it's time to take out your wallet. Also, I did not experience any of this sneaky business at the other eating establishments I frequented in Nicaragua, so not to worry about this type of problem in general, the Nicas are great!

Good Product / High Charges

Set on the promontory to the south of the main surf beach in the San Juan Del Sur area, Playa Maderas, this converted luxury family home is a superb place to stay and even show up just to eat and pick up a yoga session. It's adults only with two pools and incredible views over the Pacific, ideal for romantic couples or those wishing to escape the yahoos of San Juan Del Sur 13km to the south or the crowds on the surf break below. The staff is an eclectic mix of Nicaraguans and Americans from North and South (Canada to Argentina), and suitably sophisticated for the location. Great drinks, great food and only six rooms so make sure you book well in advance but not when I want to come back with my girlfriend!

Boutique with style!

I made a reservation at this hotel for 2 nights, and less than 24 hours later, my flight from NYC to Nicaragua was cancelled due to the winter storm blizzard that is currently pounding the city. Thus I had no way of reaching the hotel since I am stranded in NYC. The hotel did not show any understanding of the situation and has decided to charge me half of my stay for something entirely out of our control (something that neither of the other hotels I'd booked for my stay did). I had planned to try to stay here when I was able to rebook the flights for a later date, but now I will certainly not be doing so. There are plenty of better businesses out there.

Stole my money

Arte-Sano is a beautiful hotel in an incredible location. The staff was very hospitable and kind - they even let us check in early since we arrived much earlier than our check-in time. The space is beautiful: large and clean rooms, two infinity-like pools, large common spaces. The food and drinks are delicious but a bit expensive (breakfast is not included in the price). Overall, we had an amazing time. One thing to note is that the drive there is over an unpaved road (which I'm assuming will eventually be paved). The walk down to the beach is closer to a hike, since most of it is over a rocky path. A hotel is opening up next door, however, and they will most likely improve the path down. All of this being said, we would absolutely stay there again!

Arte-Sano Hotel Cafe

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Meals

Internet

Transfer

Recreation

Parking

Pool and beach

Beauty and wellness

Policies

Check-in terms and conditions

Additional information

Payment