Ophelia Tulum Hotel

Name: Ophelia Tulum Hotel
Address: Av. Juanek Esq. Consejo Ciudadano S/N, 77760, Tulum, Mexico, Tulum, Tulum, Tulum, 77760, Mexico
Rating: 0

947.3 mfrom the city center

from 162 £

Main amenities of the hotel

Free Internet
Parking
Suitable for children
Swimming Pool
Fitness centre

Location

Tulum International Airport • 3.1 km
Xel-Ha Water Park • 16.4 km
Felipe Carrillo Puerto Airport • 20.9 km
Coba Ruins • 42.7 km
Xcaret Eco Theme Park • 54.4 km

Available rooms

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Location

Av. Juanek Esq. Consejo Ciudadano S/N, 77760, Tulum, Mexico, Tulum

Places of interest
Xel-Ha Water Park • 16.4 km
Coba Ruins • 42.7 km
Xcaret Eco Theme Park • 54.4 km

Airports
Tulum International Airport • 3.1 km
Felipe Carrillo Puerto Airport • 20.9 km

Description of the hotel

Location

Dreaming about a first-class hotel? Welcome to hotel «Ophelia Tulum Hotel» is located in Tulum. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the hotel

Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone.

The following services are also available for the guests: a massage room, a spa center and a hamam. Sports fans will be able to enjoy a fitness center and a 24-hour gym. Swimming fans are going to enjoy a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel.

You won’t have to leave your pet at home as they are allowed. Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, private check-in and check-out, press and a concierge. The staff of the hotel will be happy to talk to you in English and Spanish.

Room amenities

In the room, there is a shower and a TV. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

What other amenities are there?

General

Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Newspapers
Ticket assistance
Garden
Terrace
Private check-in/check-out
Fire Extinguisher
Outdoor furniture

Rooms

Non-smoking rooms
Room service
Family room
Smoke Detector
Cable TV
TV
Hairdryer
Shower
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Laundry
paid for separately
Concierge services
Dry-cleaning
paid for separately
Luggage storage

Meals

Bar
Coffee/tea for guests
Restaurant
Kitchen
Microwave oven
Kitchenette
Bottled water

Internet

Free Wi-Fi
Internet access

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Sun Deck

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Outdoor pool

Business

Conference Hall

Sports

Cycling
Fitness facilities
24 - hour gym

Beauty and wellness

Massage
paid for separately
Spa
paid for separately
Hammam

Pets

Pets allowed

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

24-hour pool access
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Payment

In the hotel

In cash
In the currency of the hotel — MXN

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Digital Service Act

Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union