Residences at the Fives Hotel

6 kmfrom the city center

from 361 £

  • Residences at the Fives Hotel
  • Residences at the Fives Hotel
  • Residences at the Fives Hotel
  • Residences at the Fives Hotel
  • Residences at the Fives Hotel
  • Residences at the Fives Hotel
  • Residences at the Fives Hotel
  • Residences at the Fives Hotel

Super

9.0
Sharon

What was good

Good food, lots of variety and hours. Variety of different pools. Nice beach.

What was bad

Some additional items you needed to pay for i.e. coconuts, certain services. Not too much entertainment or shows either.

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Xcaret Eco Theme Park • 12.9 km
  • Cozumel Airport • 20.2 km
  • Cancun International Airport • 44.8 km
  • Wet n' Wild • 45.9 km
  • Xel-Ha Water Park • 50.9 km

Available rooms

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Location

Fraccionamiento El Limonar, Xcalacoco, Playa del Carmen, Playa del Carmen

  • Places of interest
  • Xcaret Eco Theme Park • 12.9 km
  • Wet n' Wild • 45.9 km
  • Xel-Ha Water Park • 50.9 km
  • El Rey Ruins • 51.2 km
  • Playa Delfines • 51.3 km
  • Kukulcan Plaza • 55.8 km
  • Maya Cancun Museum • 56.4 km
  • La Isla Shopping Mall • 56.8 km
  • Museo de Arte Popular Mexicano • 58.9 km
  • Mercado 23 • 59.7 km
  • Airports
  • Cancun International Airport • 44.8 km
  • Cozumel Airport • 20.2 km

Description of the hotel

Location

Here’s the hotel you always dreamed of: hotel «Residences at the Fives Hotel» is located in Playa del Carmen. This hotel is located in 6 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Wet n' Wild and Xel-Ha Water Park.

At the hotel

You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.

Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a diving club. You won’t be bored as at the hotel you will find entertainment. Swimming fans are going to enjoy a pool and an outdoor pool.

Children will be happy, there is a playroom for them. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.

There are other services available for the guests of the hotel. For example, an ATM, press and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

In the room, for you, there is a TV and a mini-bar. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

475 rooms • 4 floors

What other amenities are there?

General

  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Garden
  • Terrace
  • Design hotel
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Outdoor furniture
  • Upper floors accessible by elevator

Rooms

  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • TV
  • Minibar
  • Safe (in room)

Accessibility

  • Accessibility features
  • Wheelchair access to restaurant
  • Wheelchair access to bar

Services and amenities

  • Concierge services
  • Luggage storage
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Kitchen
  • Poolside bar

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    paid for separately

Languages Spoken

  • Spanish
  • English

Tourist services

  • Tour assistance

Recreation

  • Entertainment
  • Suitable for Events

Parking

  • Parking

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Water fun
  • Private beach
  • Beach/pool towels

Business

  • Business center

Sports

  • Diving
  • Snorkelling
  • Fitness facilities
  • Gym

Beauty and wellness

  • Massage

    paid for separately

  • Steam room
  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Children swimming pool
  • Family/Kid Friendly
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
15:00 – 00:00
15:00
00:00
Check-out
Until 12:00
12:00

Paid on the spot

Cradle
Maximum numberPrice
Must be clarified on the spotMust be clarified on the spot

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
9.0

Super

Based on 438 reviews from guests around the world

  • Cleanliness

    8,3

  • Hygiene products

  • Location

    8,2

  • Meals

    6

  • Value for money

    7,9

  • Room

    7,5

  • Service

    8,4

  • Wi-Fi quality

    10

Reviews
Residences at the Fives Hotel