Name: Hotel Boutique Kinich
Address: Av Juárez 20, SM 01, Centro - Supmza. 001,, Isla Mujeres, Isla Mujeres, Isla Mujeres, 77400, Mexico
Rating: 8

24-hour reception

Elevator/lift

General

Restaurant

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Conference Hall

Business

Location

At the boutique hotel

Mercado 23

Museo de Arte Popular Mexicano

La Isla Shopping Mall

Maya Cancun Museum

Kukulcan Plaza

El Rey Ruins

Playa Delfines

Wet n' Wild

Cancun International Airport

Hotel Boutique Kinich

Isla Mujeres

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Bed was very comfortable. AC worked great. Rooms were clean. Language barrier a definite problem. But I had a Spanish app to try and use. We asked for extra pillows, hangers and beach towels and received them right away. They asked us every day if we wanted our room cleaned. Overall, it was good. Nothing fancy and nothing to really recommend for the price. BEWARE!!! We stayed in the suite on the top floor. THERE IS NO ELEVATOR! 😵‍💫lol so climbing the 9 flights of stairs (58 steps) was a bit much. Tjete is a rosery at the top banister which my husband touched and thanked Jesus evetytime he made it to the top. 😆😅🤣

Good, but overpriced IMO

The actual accommodation probably rates a three, but the staff and location were so favorable that we think it deserves a four. This is not a luxury place by any means, but it is in the middle of everything and close to anything one would wish to access in Playa Norte. Even the rooms on the street side were not too loud. The folks who work here are very nice and helpful. It is also handy to rent a golf cart on-site for a discounted rate to hotel guests.

Fine mid-range option Playa Norte

A good option if you can't (or don't want to) pay "top dollar" on an island that's become ridiculously expensive. It's still an overpriced hotel IMO, but more reasonable than most.

The staff are friendly, especially the young lady who works at the "front desk" (as of January 2023). I forget her name, but she is very sweet and kind! She was always smiling, waving, and made us feel welcome. She tried her best to understand our needs and help us, even though there's obviously a language barrier. She is MUCH nicer than the women who work at the golf car rental El Sol (in the same building).

The only problem was our booking confirmation said "credit card accepted", but their machine wasn't working so we had to take out $16,000+ pesos at the ABM that cost a lot more in fees (multiple transactions). That was annoying and not what we agreed to. 

You can't flush toilet paper down the toilet because their sewage system can't handle it. So you have to dispose of "used toilet paper" in the trash can (lined with a plastic bag). THAT was a bit of a culture shock, but we got used to it. When we got to the airport and could flush toilet paper again, it did feel amazing though. lol

Otherwise, our room (suite) was very big and felt clean, except the bathroom floor was a little dirty.  The gentleman who cleans the room works hard.  I just wish they'd add a "do not disturb" sign. We don't need our room cleaned or beds made very day. We just need clean towels and the trash (esp with "used toilet paper") emptied every day.

There aren't as many towels as we normally get in a hotel either, only 2 bath towels, a hand towel and one for bathroom floor. No wash cloths, but it was OK. Not a big deal. 

The rooms are nicely updated (cute decor), but if you look closely, you can see that the remodel of the interior of the building was not done by "professionals" - there's paint splattered, uneven floor tiles, hole for sink faucet is too big, etc. 

There are some basic maintenance issues that could be addressed too, like the door handle on the bathroom door is broken, only one tap works for the bathroom sink, etc.

The king-size bed was comfortable (pillow-top mattress). In fact, it was much more comfortable than the bed we had at an expensive resort! So we slept very well.

The sheets were clean and soft. The pillows were good. The only problem is there were only 2 pillows and we like to sleep with 2 each. We asked for extra pillows, but the girl at the "front desk" didn't understand we meant "for the bed" and brought sofa cushions. That's OK. We survived. lol We'd recommend they put 4 pillows on a king-size bed though.

The water pressure is very low. The Wi-Fi is useless. We could never stay online for long.

The room had a nice, HUGE balcony. The view wasn't very appealing (roof tops of local homes and businesses), except the view of the stars and moon at night was wonderful! The only problem is there was only one balcony chair (we kept forgetting to ask for a 2nd chair, so just used one of the dining table chairs instead).

The kitchen (fridge, stove, and set dining table) is a nice addition, but we had no intention of using anything other than the fridge. We ate out the entire time.

The A/C worked well and helped drown out the noise of bands playing nearby at Hidalgo Street until 12 a.m. or early morning noise in and around the hotel.

The location is very central - walking distance to many restaurants, bars, golf cart rentals, the ferry terminal, and beach clubs on the famous Playa Norte beach.  We appreciated the "local" feel to the area too. We love the little streets on the island even though you have to watch out for people who drive carts, bikes or even taxis like idiots.

For your convenience, you can rent a golf cart in the "lobby" of the hotel at El Sol Golf Car Rentals.  I think the prices are ridiculous, but we loved renting the cart for the day to travel around the island.  The El Sol golf carts are not in great condition or very easy to drive, but we had no problem with it breaking down.

Also for your convenience, just a short walk down the street is a little laundry facility that will do a big load of laundry for you for approximately $10 USD. Our (small) load took longer than they said, so just be sure you don't need the clothes right away.

We LOVE Isla Mujeres and we would probably stay here again, but not for more than 2 nights next time. We'd prefer a bit more "luxury" (to at least flush our toilet paper). lol

Recommend for a "budget" option. Central location. Comfortable beds. Nice staff.

The reviews do not reflect the experience we had in this hotel. Thankfully only stayed one night. Pros were that the bed was comfortable, the room was large and the location was central. Cons far outweigh pros. The room was not up to the same level of cleanliness as other hotels we stayed in Isla Mujeres and elsewhere in Mexico. Under the bed was dirty and the fridge was dirty. There were ants in the bathroom and beside sink area in bedroom. No hot water. Wifi was terrible. No beach towels available either day. No water in room. We were woken up at 7:20 am due to an arugement in the recpetion area. Explained issues to receptionist on checkout and asked for partial refund. Understandably didn’t get refund but expected an apology at a minimum which we didn’t get. Felt the concerns raised fell on deaf ears. This hotel was overpriced for what it is. We stayed in another hotel in Isla Mujeres which was cheaper and held a far higher standard.

Very poor experience

We couldn’t have found anywhere more perfectly located ! Literally 5 minutes from a couple of beaches and also with all the bars and restaurants on our doorstep to wander around in the evenings soaking up the live music and amazing cocktails! 
The hotel is tiny but the service is great 
Clean towels everyday beach towels provided and the bed changed every other day ! Fresh coffee every morning and gorgeous cake ! The staff are so helpful ! 
Would have no hesitation in recommending

A hidden little gem

Small 10 room hotel on Av Juarez, convenient to everything. 4 rooms on 2nd floor, 4 on 3rd, 2 suites in 4th. No elevator, but staff will haul your luggage up & down. Very clean, small balconies, minifridge & microwave. Breakfast is strong coffee, tea, fruit, toast & cake/donut. 24 hour staff mostly speaks English. A great buy in town – will be back.


Excellent central location at a great price

Very reasonably priced. Better than the Holiday Inns back home. Super clean , coffee fresh buns bread toast apples bananas for breakfast.  Hot water great pressure.  Kind staff 24 hours.   Upscale bathrooms . Fridge granite counters and tables.  Wifi is good.  We stayed in room 1 with a balcony. Rooms at back have a high walled terrace.  Beds are comfy.    They also rent out golf carts which we did. Located on Juarez at north end.  Short walk to several beaches

Upscale with low prices  , good service

I just got back from a ten day stay on the island.  This location is prime due to its easy access to the North Beach and other prime locations.  The rooms are clean, large and stocked with your toiletries.  My room, number 8 was perfect since it had a balcony facing the back.  Not much of a view, however it was located in the front of the building.  Our view was of the backyards to the locals.  They provide a continental breakfast which will include your coffee, tea, fruit which is usually an apple and at times a banana.    Some days we did get donuts or a cake which was pre sliced.  Sliced bread and a toaster with jams was always available.  Truthfully, if you are a light eater in the morning, this is sufficient since you are steps from a plethora of many local restaurants.  You will need to request beach towels in advance since they are hard to come by especially if you drop it off after every trip to the beach.  The Wifi isn't so great unless you are in the lobby or 2nd floor area.  Despite this, you will receive a clean room, great hospitality and a place that will speak volumes in location!  Tell the gang the PA thres amigos say hello!  We made some grate friends on the island.  Oh, one last thing...get your fresh cut coconuts in front of Stingrays.  There's a cart run by a girl name Kayla - cheapest fresh cut coconuts!  Tell her Lisette sent you!

HOLE IN THE WALL - BUT GRAND IN LOCATION

We stayed at Hotel Kinich for 11 nights over the holidays.  Our first night we were given a room where the safe did not work.  We were given a choice of rooms the next day.  We ended up being on the 3rd floor that had a balcony overlooking Juarez.  The staff, especially Eduardo, is very nice and helpful.  We were provided beach towels as needed throughout our stay.  The room was large with ample space for storage.  There was a dresser, hangers, and other space for clothes.  There was a rain shower in the bathroom.  We did have a problem with the air conditioner one night, but it seemed to get fixed the next day.  I would have preferred an extra pillow, but this is me.  Noise was only an issue late New Year's Eve (or early New Year's Day).  The house next to the hotel had music blasting early in the morning.  This is a good place to stay for the money involve.  We usually stay closer to Playa Norte, but the walk wasn't too bad.

Clean, Comfortable, and Great Location

Just got back from an eleven night stay here. You couldn’t have a better location for access to all the bars and restaurants in the main area. It’s not five star but it’s not five star price either. It’s clean, comfy with hot water and cool aircon. We just want somewhere to rest our heads and get a shower when we holiday. Don’t need luxurious surroundings for that. If you travel on a budget and like value for your money you’ve found the ideal place. 

Hotel Boutique Kinich

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