Name: Portia Hotel & Spa
Address: Dhiffushi, Kaafu Atoll, Kaafu Atoll, Kaafu Atoll, 08030, Maldives
Rating: 8

24-hour reception

Smoke-free property

Garden

Terrace

Express check-in

No elevators

General

Safe-deposit box

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Meeru Beach

Male International Airport

Portia Hotel & Spa

Kaafu Atoll

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Very comfortable and the staff were friendly and helpful. Texted all the information we needed on arrival. Even made us a breakfast to take with us when we left really early to catch the ferry. We wished we could have stayed longer, would definitely come back. 

Lovely place to stay 

Thank you Mr. Ibrahim Ruslan for your wonderful gesture of upgrading room at reasonable price. You have superb staff at the hotel with great hospitality. Special thanks to Sonam (Manager) for taking special care of us in regards to food(Jain), she managed it very well .

Excellent Portia hotel and spa

This is a local island with very friendly staff. Everyone was so lovely. Transfer arrangements made easily and came on time to pick us up. Food was good (has vegetarian options mostly) as well. Enjoyed particularly fishing trip organized by the hotel. Amazing experience and very personalised trip. Walk down from hotel and you can see clear blue sea. Thanks for the warm welcome and care throughout the trip.

This property has the potential to be lovely, but I would not recommend booking until construction is finished.

TL;DR

Pros:

-Friendly staff
-The finished part of the property looks great
-We received help before arrival and a warm welcome
-After checking out early, we were still offered breakfast to go (which we didn't take) and given a lift to the jetty
-Food that was available was very tasty.
-You can watch sharks swim up to the shore while eating breakfast outside
-They provide sun beds free of charge to the nearest bikini beach

Cons:

-The small strip of beach out front was very messy, with bunched-up fishing nets
-Active construction site with lots of noise during the day
-No hot water for three days
-Many items on the menu were unavailable

I will try to keep this review fair. We originally booked for 6 nights and can't fault the hotel for their prompt response to messages. Our ferry was delayed, and they helped us figure out the arrival time. We arrived in the evening, were picked up from the jetty, and received a warm welcome as the first guests to check in after their month-long renovation. More guests were expected later and the following day. The check-in process was smooth, and we were taken to our room. The room itself was lovely, with bright, neutral decor, a soft, comfy bed, and a pleasant lemongrass scent.

However, things took a turn for the worse from there. When we went downstairs for dinner, we were informed that many items on the menu were unavailable as they were expected to arrive the next day. This wasn’t a major issue.

After dinner, we headed back to the room for a shower, only to find there was no hot water. We reported this to the hotel, and they acknowledged the issue, saying they had forgotten to inform us and that it would be fixed by the next day. It would have been nice to know this before getting into a cold shower, but we understood these things can happen.

The next morning, we noticed in the daylight that the building was still a construction site. They were adding another level, which was still incomplete with no windows. Even on our floor, there was one room without a door, just a dark, messy hole. The active construction resulted in constant noise during the day—drilling, hammering, and moving materials up and down. It was impossible to relax.

I wish I was able to attach a video to show the level of noise. 

By evening, the kitchen still hadn’t received its supplies, so many menu items remained unavailable. The fridge in our room did not work, and there was still no hot water. When we inquired again, we were told the hot water wouldn't be fixed even by the next day (making it three days without hot water). At that point, we decided to check out the following morning and find another place to stay. We asked for a partial refund for the two nights we spent there but were refused.

I understand that there can be unforeseen delays and maintenance issues, but it is not fair to start accepting bookings while the property is still under construction with active noise disturbances. There was a couple with a small child there too, and I can't imagine how inconvenient it must have been for them.

Has potential to be lovely when finished- but still has construction going on!

The staff of this hotel doesn't know how to speak with clients. Mohammed the fish cook was very rude and aggressive with us, he made a big scandal because of a beach chair. He needed one chair for a client, and instead of finding another chair, he shouted at us as he wanted us to move away. He said that he is here for 8 years, and we are here just for a few days. The manager wanted to calm down the situation and apologized for him but Mohammed was too stubborn, he didn't want to apologize afterwards and was hiding in his kitchen. Why is a fish cook agressing people?? What a shameful behaviour! Really, the customer service is very low, and this guy is a shame. Stay away from here!

Horrible customer service

Terrible food and really rude chef there. Took two hours to come and margarita pizza came as a frozen base plus sweet chili sauce plus defrosted tasteless cheese. Truly not possible to eat. Instead we went to the supermarket and ate Oreo cookies as we were so hungry. Stay away - overpriced, small portions and the worst pizza ever

Terrible restaurant, impossible to eat the food, took 2 hours to come. Stay away from here. Our worst experience here xx

Portia Hotel & Spa

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Meals

Internet

Transfer

Recreation

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment