Name: Yamanakako Shuzanso
Address: 2505 Hirano, Yamanakako, Yamanakako, Yamanakako, 401-0502, Japan
Rating: 8

Shopping on site

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Heating

Newspapers

Garden

Reception desk

General

Fridge

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Services and amenities

Cafe

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Transfer services

Transfer

Karaoke

Ping-Pong

Recreation

Free parking

Parking nearby

Parking

Event facilities

Business

Table Tennis

Sports

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Yamanakako Shuzanso

Yamanakako

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

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18-beds

19-beds

2-beds

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4-beds

40-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There was no house keeping. It was supposed to have a pick up service, but they didn’t honor. I will not stay there again.

I glanced through the other reviews before I decided to write a review, in case I missed something. People clearly had a different experience than I did. 

The best thing I can say about this hotel is that the dinner was outstanding. There was a lot of food, too much in fact, including succulent beef, an entire fish on a stick (not appealing to look at, but tasty), plus a variety of other distinctly Japanese dishes. So, if you stay at this hotel, come to dinner hungry. 

As for Mt. Fuji: If the weather is pristine, then indeed you can see Mt. Fuji from the 3rd floor via a tiny little "observatory room." If the weather isn't perfect, you'll see bits of the mountain as clouds slowly drift by. 

The room is very standard Japanese, meaning: tatami mat floor (fake tatami, real would be impossible to maintain), green-tea colored walls, futons that you must lay out yourself, a small flat-screen TV (you won't be able to get anything except local channels), and a separate toilet room and bath, plus a tiny sitting room with a view of whatever is available (we were on the first floor and could see some trees and a walkway). Note: if you are used to sleeping on a bed, you will not wake up feeling well rested. I have lived in Japan for 29 years and I originally slept on a futon, but unless you are used to doing so, you will not have a restful experience, so it's best to be exhausted when you go to sleep. 

The "sento" (public bath) is very small and nothing to write home about. Yes, the water is hot and it feels good, but the entire room is small, and at full capacity, 10 people can use it, except -- it would be extremely uncomfortable with that many people in it. 

The location of the hotel: If you have a car, you'll be sitting pretty, whizzing around hither and on. If you do not, and you make the mistake of walking from the hotel to cross the main road so you can get a better (possibly) view of Mt. Fuji and surrounding nature areas, you risk your life. I repeat: you risk your life. Traffic is coming from both directions and you do not really have the proper amount of time to gauge the traffic coming from both sides. We were lucky we didn't get killed. There is no crosswalk, no signs, no nothing. You have been warned. 

Yes, the staff will pick you up from the station or bus stop, or wherever the agreed upon place is, and take you back. However, despite what some other reviews have said, I did not find the staff to be remotely friendly. Not at all. And I can speak fair Japanese. 

The hotel seemed short-staffed, certainly at the front desk. And of the three "front desk men" that I encountered, not one of them smiled the entire time, except once, when I realized that one of them actually understood what I was saying in English when I spoke to my partner. Otherwise, they were very business-like, which is fine for a corporate meeting, but not for a hotel. 

Likewise, the staff at the restaurant, except for the two foreign men who were working there, was not friendly. They did their jobs perfunctorily, but they don't seem to understand the value of a smile or an authentically friendly greeting. 

The breakfast was also very Japanese, and so do not come expecting anything Western. They managed to provide a tiny triangle of canned mango and a thimble full of yogurt with a whisper of plum sauce, and that was your "fruit" for breakfast. 

The last thing to note: We were given about ¥6,000  worth of coupons (in ¥1000 increments) to be used to purchase something from the hotel "shop" or at nearby restaurants. When I went to purchase a box of cookies from the hotel shop (there was no staff there, it's just an extension of the lobby area), the same man who picked us up and brought us to the hotel told me in a fairly unfriendly fashion that I couldn't use the coupon he just gave us, because if the amount of the item was less than ¥1000, he couldn't give me any change. He didn't do the Japanese thing where they apologize for it; he just told me bluntly "it can't be used." (All in Japanese; I understood it.) Also, instead of suggesting that I buy something that might equal ¥1000, that was the end of the conversation. It was cold, unfriendly and rude. My partner is Japanese and felt the same.

If the staff had been friendlier, and if the walk from the hotel to the opposite side of the street hadn't been 10 steps from death, I'd recommend this place more highly. 

So, yes to the food, yes to the view of Mt. Fuji (on a clear day), no to walking around freely (except in BACK of the hotel, where there was plenty of beautiful foliage), and no to the futons and to the rudeness of the staff. I really hope they will reconsider how they treat customers in the future. 



Food was great, but other things not so much. 

Incredibly friendly staff, when I asked about the nearest shops I was given a lift into the town and back, a very kind gesture after a long day cycling to the area. Food was excellent and the onsen was lovely, amazing views of Fuji as well. Thoroughly recommended.

Get the dinner. Its worth it if you are visiting. Trust this

Must get Dinner

This is a very lovely hotel. We would definitely recommend it.The room was Japanese style, very comfortable and spacious. The onsen was very clean and relaxing. The staff don't speak much English but they were always so sweet and thoughtful, always using a translation app to explain everything. The only negative side is the location as it isn't easy to get there by public transportation, but they do provide a free shuttle service to and from the hotel to the bus stop. You just need to give them a call to make a reservation in order to be pick up at the bus station. If you don't speak Japanes, you can ask the staff at the tourist office to help you with making a call for you with your arrival time and there will be someone waiting for you at your arrival. All and all a very pleasant and great stay!

Beautiful My Fuji View

Very nice authentic with amazing staff especially Front Desk Team was really helpful and kind.

I strongly recommend the travellers who want to see a diamond Fuji in February. This location is brilliant. The most impressive thing is the hotel service. I came to the hotel by public transportation (bus from Shinjuku st.). So, I asked the hotel to pick me up at the nearby bus stop (i.e., the Yamanaka Asahigaoka bus terminal). The hotel's staff came to pick me at the bus stop and took me to where I can see Mt.Fuji around the lake (like a tour guide). The staff used translator application to communicate with me in English (of course, he can select the other languages as well). The staff kept explaining about Yamanaka lake a where I can see Mt.Fuji clearly and famous location for taking photos at this lake. On the way back to the station, the staff took me to the other way around Yamanaka lake to see swans and took me photos. This is very lovely service. A free coffee service is provided at the lobby and vending machine for the other drink, like a welcome drink. 

This hotel is a Japanese style, called Ryokan, with Futon and tatami. I can see some part of Mt. Fuji from inside my room. The room has private toilet and bath room. In addition, the hotel also provide onsen (Japanese hot spa) that can see the garden outside. The location is good for relaxing and taking a rest. The hotel surround with a forest. You can hear birds singing. On the top floor of the hotel, you can see Mt.Fuji and Diamond Fuji with your naked eyes. 

Near by the hotel, there are French and Italy restaurants, but they are closed on the day I stayed. So, I totally recommend the travellers to reserve the hotel breakfast and dinner. It is worth doing so because you can see Mt. Fuji at the dining room in the morning. In addition, the breakfast and dinner are also good as Japanese ryokan-style. There is no convenience store near by. The travellers who has no private car should prepare other snacks or food. However, hotel sells some snack for souvenir at the lobby, such as wine, Japanese sake, etc.

Ryokan with great Mt. Fuji view and great services

I like this hotel nice and quite hotel. The food is good and the staffs are very friendly and speak good english. I would recommend for traveller to stay in this hotel. You can see Mt. Fuji very close to this hotel and take photos.

Excellent Hotel in Mt. Fuji.

We absolutely loved our stay! The staff was so friendly and helpful. The meals were TO DIE FOR! We stayed for four nights and I only wish we could have stayed longer! The rooms were very pleasant, the view from the ladies sauna was amazing. I have nothing but the best things to say about it!

Couldn't Have Found A Better Place For Fuji

Lovely stay at an inn set in the trees above the lake. Excellent dinner and breakfast with friendly and attentive staff.

Yamanakako Shuzanso

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