Name: Sento Ryokan
Address: Kinosaki-cho Yushima 540, Toyooka, Toyooka, Toyooka, 669-6101, Japan
Rating: 6

Shopping on site

Elevator/lift

Smoking areas

Gift shop

Garden

Reception desk

General

Room service

Rooms

Accessibility features

Accessibility

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Massage

Beauty and wellness

Location

At the guest house

Tottori Airport

Sento Ryokan

Toyooka

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Room is dated,  smell musty, has some kind of water spots on the wall (I dread to know from what!). Size was just ok,  comparabe to some other ryokans,  around 6 tatami. Reception was not friendly (in fact, downright rude!) nor accommodating. They enforce the 3pm check in time like military dictatorship. I came 10mins before 3pm and asked if I could just sit at the sofa in the lobby.  I was asked to leave! And this was after being ignored by a receptionist, who chose to acknowledge a Japanese couple who came right after me instead, like I was a shadow.  At other ryokan,  they'd allow you take a seat and sometimes even serve you a cup of hot tea while still enforcing the check-in time. I wanted to add meals to my stay,  the answer was a terse 'no', and I was shown a resto map of the town. I understand that some ryokan require an advance reservation for meals,  and if so,  please just explain and no need to be rude about it.  The receptionist did not even bother to explain about the different onsens in town, which one is closed or open and at what time,  what to see around, good place to get a specialty meal,  etc.  They didn't show pride in the area or care about sharing information to guests.  For these people, it was about collecting money,  checking you in and go figure out stuff yourself. An oddity compared to other ryokans I have stayed in. I definitely did NOT feel welcome to this ryokan and surely won't be back

Room is dated,  smell musty, has some kind of water spots on the wall (I dread to know from what!). Size was just ok,  comparabe to some other ryokans I have stayed in,  around 6 tatami. 

Reception was not friendly (well,  actually they are downright rude!) nor accommodating. They enforce the 3pm check in time like military dictatorship. I came literally 10mins before 3pm and asked if I could just sit at the sofa in the lobby.  I was asked to leave! And this was after being ignored by a receptionist, who chose to acknowledge a Japanese couple who came right after me instead, like I was a shadow.  At other ryokan,  they'd allow you take a seat and sometimes even serve you a cup of hot tea while still enforcing the check-in time. 

I wanted to add dinner and breakfast to my stay,  the answer was a terse 'no', and I was shown a resto map of the town. I understand that some ryokan require an advance reservation for meals,  and if so,  please just explain and no need to be rude about it.  Good, my money better go elsewhere!! 

The receptionist did not even bother to explain about the different onsens in town, which one is closed or open and at what time,  what to see around, good place to get a specialty meal,  etc.  They didn't show pride in the area or care about sharing information to guests.  For these people, it was about collecting money,  checking you in and go figure out stuff yourself. An oddity compared to other ryokans I have stayed in. 

The lowly and older staff seem to be kinder,  more sincere and helpful. 

I happen to stay at 2 different ryokan on this visit to Kinosaki-onsen,  so I could compare how the two stack up,  and Sento Ryokan definitely not the better one! 

The only redeeming factor of this ryokan is the location which is just across from Goshonoyu, my favorite onsen. One star for that. 

Overall,  EXTREMELY disappointing and would not come back. There are better value and MUCH friendlier ryokan elsewhere in town, with equally good location

Not the best out there, for sure

Great central location for hot springs, shopping and food.

Excellent location

Very good hospitality. I would love to visit the hotel again

Location= 9/10Along the Onsen ropewayRoom 9/10Quite big for couple roomValue for money = 8/10Good wifiStaff = 9/10Friendly

Onsen Trip

Overall is bad. The safety of the Share bath room is,an issue. The hotel guy come into the bathroom when i was naked in the shared bathroom with my daughter. No way to complain as he was the only man in the hotel. Electricity is an issue as the hotel room sudden black out when we use the hair dryer in our room.  Entire hotel has a bad smell due to the dated carpet. If you are a female even with your hubby and boyfriend, better npt to choose this lousy hotel in this beautiful place.

Overall bad and safety is an issue

Our only problem was finding something to eat for dinner.  Majority of the places/restaurants were closing around 5:00pm.  Very hard to find something to eat!!!

Sento Ryokan

Main amenities of the guest house

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Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

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