Name: Terrace Resort Chatan West
Address: 117-5 Hamagawa, Chatan, Chatan, Chatan, 9040112, Japan
Rating: 0

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

General

Fridge

Family room

Hairdryer

Flat-screen TV

Shower

Slippers

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Parking nearby

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Room amenities

Sunset Beach

Naha Airport

Kerama Airport

Terrace Resort Chatan West

Chatan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Overall it was alright. It’s a basic hotel with all you need for a decent price. Wifi dropped after a day and the mattress was firm which isn’t something I personally prefer. About 25 mins walk to the American village.

Communication with the property manager was accurate and timely and the room was clean with great amenities.

The place was great and had everything you needed for a long stay. It’s in a great location within easy walking distance of restaurants and the sea wall.

We stayed for a month and were very pleased with the property, the area and the local cleaning crew/staff.  Our only issue had to do with the check-in process. As there is no front desk, the special instructions specify " If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an access code."  Since we were planning to arrive before 11 PM we did not request an access code.  We arrived at the hotel about 7:15 PM and were unable to follow the check-in process as the phone outside the lobby area did not connect to any one.  We had to call Expedia to get a contact for the hotel staff.  That contact turned out to be in Tokyo and they only spoke Japanese.  Luckily we had a Japanese speaker traveling with us and were able to get the Tokyo office to provide us with the access code to the front door, our room number and our access code to our room.  This problem also happened to three other parties that did not speak Japanese that also were trying to check in when we did.  They were lucky as our Japanese speaker was able to call the Tokyo office and work with the staff to check in the other three parties. The next morning the local staff apologized to us.Given the above issue, my recommendation to the company is to fix the phone and my recommendation to guests is to obtain the access code info and room number prior to arriving at the hotel, regardless of the time you plan to check in.

Nice and quiet location.  Everywhere I needed to go was walking distance.  The room I was in was excellent, however, there was no view from the window.  I did book the lowest rate room and the room rate was excellent compared to what I actually received.

It was good and convenient. Need newer/cleaner linen.

I don’t know if I’ve ever had such an easy, streamlined experience in a Japanese hotel. The hotel seems pretty new, two very comfortable beds,

Smooth from check in to check out!!

Very good location, facilities, cleanliness. Easy to locate. Prompt reply from hotel staff. Only weakness is that the air con turns off automatically in midnight m.

It seems very new and clean.  Only bad thing about this hotel is parking......the space provided is very small and it is so hard to park.....

Terrace Resort Chatan West

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Parking

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment