Name: Domus Felix
Address: Via Marittima 13, Ercolano, Ercolano, Ercolano, 80056, Italy
Rating: 9

Air conditioning

Smoking areas

Smoke-free property

Heating

Newspapers

Garden

Television in lobby

Terrace

Outdoor furniture

No elevators

General

Non-smoking rooms

Rooms

Accessibility features

Accessibility

Breakfast

Common kitchen

Bottled water

Meals

Free Wi-Fi

Internet

Spanish

English

Italian

French

Languages Spoken

Sun Deck

Recreation

Parking

Location

At the hotel

Vesuvius National Park

Castel dell'Ovo

Castel Nuovo

Piazza del Plebiscito

Royal Palace

San Francesco di Paola

Galleria Umberto

Teatro di San Carlo

Pio Monte della Misericordia

Piazza San Domenico Maggiore

Cathedral of Naples

San Lorenzo Maggiore

Sansevero Chapel

Santa Chiara

Church of Gesu Nuovo

National Archaeological Museum

Sant'Elmo Castle

Naples International Airport

National Museum of Capodimonte

Catacombe di San Gennaro

Parco Regionale dei Monti Lattari

Aragonese Castle

Guevara Tower

Diocesan Museum

Cartaromana Beach

Ischia Port

Castello di Arechi

Teatro Verdi

Giardino della Minerva

Villa Comunale di Salerno

Palazzo di Citta di Salerno

Salerno Cathedral

Museo Diocesano di Salerno

Church of the Crucifix

Museo Archeologico Provinciale

Maronti Beach

Museo Archeologico di Pithecusae

Forte La Carnale

Bay of Saint Montano

Giardini la Mortella

Villa La Mortella

Cava dell'Isola Beach

Poseidon Thermal Gardens

Citara Beach

Soccorso Church

Parco del Mercatello

Arechi Stadium

Domus Felix

Ercolano

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked the hotel that same day at about 7.00 pm(a last minute booking since we decided to stay at Sorrento that night) , which is already 5.5 hours AFTER the 1.30 pm deadline which DID NOT appear in the booking when we booked. If we knew we could only check in before 1.30 pm that day and the deadline had passed, why in the world would we book this particular hotel since it would be impossible to check in?

Most importantly, WHY did your website STILL advertise a vacancy for that day s at 7pm - or 5.5 hours after the 1.30pm - since the deadline had already passed and it would be impossible to check in after 1.30 pm? Why did you accept a booking that would be impossible to deliver? The hotel should never have appeared on your site for that particular day after 1.30 PM. Even for the 24 hours before the 1.30 pm deadline, it should be displayed prominently to WARN customers about the impending deadline. It is due to your company's negligence that caused this to happen. In any case, the said property is not even hotel - even though you advertised it as one - since there is no 24 hour reception to receive guests. It is more an unmanned, unserviced B and B in a small villa.

Besides the money involved, it caused us great distress and inconvenience that night as we had to search for a hotel at 10.30 pm to 12.00 am! It ruined our holiday in the beautiful Almafi Coast and is the worst experience ever.

The owner of the hotel promised he would refund us on the phone that night when we called him. Now he had reneged on his promise. He did not experience any monetary loss as the deadline had already passed anyway 5.5 hours before that. We never stepped foot on his property, and never received the services we paid for. This is totally unscrupulous and illegal.

We have used your site for many years and am very dismayed at your unprofessional response. This is a  clear-cut case but you accept the owner's  unreasonable decision as final and just dismiss our case.

We are considering instituting legal action against your company and the owner for breach of contract,  negligence causing undue distress and loss and fraud. This constitutes commercial fraud since we paid for something you advertised but failed to deliver.

Scam

We highly recommend this simple but clean and very charming place in Ercolano. During our one-night-stay we experienced pure Italian hospitality that we keep warmly in our memories. Frederico and his lovely daughter welcomed us and made us felt so comfortable. Try his perfect coffee, enjoy the view from the terrace and have look at the amazing backyard full of flowers and greens. Thanks for everything! Caro & Tobias

True Hospitality!

This little B & B (just 2 guest rooms) was a lucky find in Ercolano, a town with a great attraction--the Roman ruins of Herculaneum--but only a few lodging options. Proprietor Federico is wonderfully accommodating, at least in Italian (I never spoke English with him, so can't attest to his command of it). Price was great, room simple but tasteful and spotless. Domus Felix is convenient to the excavations just uphill (the reason you'll be in Ercolano) and the seashore just downhill (with a view from the spacious rooftop patio). Downside: it's a huff to the Circumvesuviana rail line you'll take if you don't drive. Upside: Federico's glad to drive you there, or to dinner, in his classic '60s Fiat 1500, a treat in itself.

Off the beaten path, but wonderful hospitality at a bargain price.

Very nice b&b good quality rooms close to the station of ercolano ,easy to get around Pompeii ,amalfi coast,naples ...also staff is very friendly,based on my experience i will be going back to domus felix

Domus Felix

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Paid on the spot

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