Name: PLAY Eilat Hotel
Address: 12 Tarshish Street, Eilat, Eilat, Eilat, ., Israel
Rating: 9

Air conditioning

Elevator/lift

Smoke-free property

Heating

Terrace

Radio

General

Non-smoking rooms

Room service

Fridge

Family room

Smoke Detector

Minibar

Hairdryer

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Wi-Fi

Internet access

Internet

Spanish

English

Languages Spoken

Swimming pool

Pool and beach

Conference Hall

Business

Massage

Sauna

Beauty and wellness

Location

At the hotel

Room amenities

North Beach

King Hussein International Airport

PLAY Eilat Hotel

Eilat

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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3-beds

30-beds

31-beds

32-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is decorated beautifully, it’s very special. All the areas in the hotel are maintained at a high level. We stayed in  a renovated room with a view to the sea and to the swimmingpool, and it also had a balcony. The room is beautiful, very clean and comfortable. The food is very tasty and varied. The deserts are very special and tasty. There are special attractions in the swimmingpool for children. There is a swimmingpool for adults, too. There are many beatifull seating corners around the swimmingpool to relax.The beach is very close to the hotel. The service of the waiters and room attendants is very good, they are calm and lovely. I am looking forward to my next visit In Dan hotel.

Great hotel in Eilat

Spacious rooms, excellent food, very friendly staff, cleaned every day. Two pools, toddler's pool. One of the pools heated in winter. Slide into the pool was open. 
Sea beach in two minutes walking - you get towels in the hotel and beach beds without fee. 
There are kids club and toddler's club, kids activities in the evening, shows for every family in the late evening. 
Very pleasant stay.

Great hotel

Balcony room overlooking the Red Sea, a chilled glass of wine, a glorious breeze, and Jordan across the way, what's not to like?  Rooms are very spacious, bathroom well stocked with necessities, and the breakfast buffet to die for!  Shopping nearby is mainly designer shops, if that's you thing.  Walking the boardway, shoulder to shoulder with pedestrians, gets challenging.  Do it at off-hours.  I loved Eliat!

Largest Hotel in Town

We usually stay in small boutique hotels when we travel but there are none available in Eilat so went for The Dan.
Ask for a room with a view on the upper floors and you won't be disappointed.  The rooms are large with plenty of sitting room and a delightful balcony.
Breakfast was outstanding and more choices that you can imagine.  The fish and cheeses were to die for.  
The pools were great and there are plenty of places to sit.  The ocean is right in front of the hotel and they provide plenty of lounge chairs there as well.

Best hotel in Eilat

We were in june 2016.
Excellent location close to all the atractions in eilat. Clean and big rooms, private beach, the food is really good also excellent breakfast until late at 12:00.
One of the best hotels in eilat we visited the most hotels there. little bit old but i heard there is renewal process and expensive for big family but was worth.dan eilat is my favorite hotel so We will back for sure.

Family with young children

excellent location of the hotel, great staff, excellent food, wonderful views, plenty of pools for children,I used the services of a hairdresser, many attractions in the hotel surroundings, pleasant bars in the area, great relaxation

holiday

I am going to start with the positives: beautiful view and weather, nice and expansive pool area with waterslide, excellent food options at breakfast and dinner buffets. Very polite staff and good selection at lobby lounge. The pool and most of the outdoor dining area are mostly smoke free. There are squash courts, a ping pong table, sauna, kids club. This hotel truly offers many options for families.

Minor issue: No more fresh ice cream at ice cream store near the pool. 

Major issues: My disappointment with my most recent experience at this hotel emanates from my realization that rather than creating a relaxing environment for me, I experienced a lot of stress at the Dan Eilat. I don't make a lot of requests, but at most hotels that I stay at when I do make a request, the answer is "yes". At the Dan, I felt that for the most part the answer was "no". 

Here are a few examples:
1. My flight from the USA to Ben Gurion was delayed by a few hours so I missed my connecting flight to Eilat. We ended up taking a taxi to Eilat and our ETA was 12:30 AM. Knowing that my son was extremely hungry and not wanting to wait an hour for room service once we reached our room, I called the front desk to ask if they could have the order ready for when we would arrive at 12:30AM. At first the person at the front desk transferred me to room service and I got disconnected. This happened 2 more times. When I called back, the person at the front desk stated that they could not prepare my room service until I check into a hotel. I asked to speak with a manager since these were extenuating circumstances. Apparently the manager OK'd it because I received a call back that they would do this. It would have been a much nicer experience to just hear "yes" to begin with instead of going through hoops to get food delivered to my room.

2. I wanted to order a hamburger for my son at the grill at the pool. I asked if there was sesame in the hamburgers and I was given an entire speech by the chef at the pool that he cannot guarantee that the food has not touched sesame and that he would not take responsibility for serving my son. He then arranged to have the main kitchen prepare the hamburger, which I thought was nice of him and appreciated if it was going to be safer for my son. I went back to my lounge chair with my son and a few minutes later I was approached by the chef and in front of my son he said that he cannot serve my son the hamburger unless I have an injection with me (he did not say Epipen but I am assuming that is what he was referring to). I stated that of course I had an Epipen but why would I be required to have an Epipen if they were making sesame free hamburgers? He scared my son into not wanting to eat the hamburger. They then sent 2 managers to talk to me and that evening the head chef of the dining room talked to me about the incident. This was a very simple situation that was blown totally out of proportion, I have taken my son to many hotels and restaurants and have never had a reaction like this. Either there is sesame in the food or there isn't. It is as simple as that but somehow this went out of control.

3. On Saturday I took a walk with my mother (who was staying at the Dan) and my brother and his family and my nephew (who were not staying at the Dan). My niece was thirsty so I invited them to have drinks with me by the pool; however, the security guard would not let us in. He then spoke to a manager who finally said that my family could come in for a drink but if they go into the pool they would get kicked out (which we all heard). This was very embarrassing and rude. All other hotels that I have been to allow guests to have meals/drinks with their guests. I have never heard of this but apparently the Dan has a policy that if the hotel is more than 80% booked but nonguests are not allowed into the hotel. When we were finally allowed to enter the pool area to get a drink most seats by the pool were empty. I think that it is time for the hotel staff to rethink this policy and also to realize that if they speak over the walkie talkies, the guests might hear and understand what they say.

Overall, I had a very stressful time at the Dan Eilat. Although it offers a lot, I could not give more than 3 stars because my goal is to relax when I am on vacation, especially after traveling greater than 5000 miles. I can emphatically say that I did not relax during my stay at the Dan Eilat.

Beautiful view but service issues

When we arrived I thought this hotel seemed to have slept in the nineties. Basically, there is nothing wrong with reconstruction. The food was ok but nothing special I was sad because I thought I was going to taste traditional meals but unfortunately also by the pool in the menus or not so even at breakfast ... maybe for dinner? Room service was a catastrophe of endless waiting only for a bottle and a coke not to say that they brought me red wine and I wanted champagne or proseco.
On the pool he was a nice waiter named Leo as the only one he knew good English and always ordered promptly and did not spare. I liked music days that took place in front of the hotel it was nice on a sunny day. 

90’

Due to the poor service and below acceptable flaws.

This is indeed a top 5* hotel located at the first sea line. Luxury is all around, 2 pools, 2 squash courts big luxurious rooms and the food is excellant, especially breakfast but also dinner.

So why 2??

Our room was at floor 7 out of 14. We asked to move up and where refused. Found out we had not 1 but 2 connecting doors to rooms on both sides. You can hear intemate conversations of other couples using their regular voices. Asked to move and were refused. 
Then it rained in Eilat (Yes...) and water floor our carpet through our closed balcony door. The carpet was full of water. Asked to moved and was offer only a downgrade (yes...) claiming the hotel was 100% full (not true..). Promised to dry our carpet and failed to do so.
Some of the staff are nice other aren't.
The room a bit dated..
So..I don't understand why they did all they can keeping me in a room I wanted to change, and the lack of intimacy in the Room is not acceptable

PLAY Eilat Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Pool and beach

Business

Beauty and wellness

Policies

Check-in terms and conditions

Additional information

Payment