Pacific Palace Hotel

5.7 kmfrom the city center

from 39 £

  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel
  • Pacific Palace Hotel

Very good

7.0

Guests noted:

  • Value for money

    6

  • Location

    6

  • Cleanliness

    6

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Hang Nadim International Airport • 12.9 km
  • Gardens by the Bay • 20.9 km
  • Singapore Flyer • 21.8 km
  • Merlion • 22.3 km
  • Changi International Airport • 23.2 km

Available rooms

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Location

JL Duyung Sei Jodoh, Batam

  • Places of interest
  • Gardens by the Bay • 20.9 km
  • Singapore Flyer • 21.8 km
  • Merlion • 22.3 km
  • Clarke Quay Mall • 23.3 km
  • Universal Studios Singapore • 23.3 km
  • VivoCity • 23.6 km
  • Singapore Botanic Gardens • 27.3 km
  • National Orchid Garden • 27.6 km
  • Singapore Zoo • 36.7 km
  • Night Safari • 36.7 km
  • Airports
  • Hang Nadim International Airport • 12.9 km
  • Changi International Airport • 23.2 km
  • Seletar Airport • 33.0 km

Description of the hotel

Location

A great place to have a rest after an exciting day! Hotel «Pacific Palace Hotel» is located in Batam. This hotel is located in 6 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Gardens by the Bay, Singapore Flyer and Merlion.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a table tennis area.

You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Swimming fans are going to enjoy a pool and an indoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. The tour assistance desk of the hotel will help you book an excursion.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

Guests will find the following in the room: a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms

180 rooms

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Reception desk

Rooms

  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage
  • Wake-up service
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Kitchen
  • Bottled water
  • Kettle

Internet

  • Free Wi-Fi

Transfer

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • English

Tourist services

  • Tour assistance

Recreation

  • Karaoke
  • Nightclub
  • Ping-Pong

Parking

  • Parking
  • Parking nearby
  • Free Parking on Premises

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Beach/pool towels

Business

  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Table Tennis
  • Fitness facilities
  • Gym

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

  • Steam room
  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Children's playground
  • Children swimming pool

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

  • This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — IDRcard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
7.0

Very good

Based on 218 reviews from guests around the world

  • Cleanliness

    6

  • Hygiene products

  • Location

    6

  • Meals

  • Value for money

    6

  • Room

    6

  • Service

    6

  • Wi-Fi quality

Reviews
Pacific Palace Hotel