Name: Itsy Hotels Red Lotus Heritage, Promenade Beach
Address: No. 48-58 Nehru Street, Pondicherry, Pondicherry, Pondicherry, 605001, India
Rating: 8

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Newspapers

General

Non-smoking rooms

Room service

Cable TV

Flat-screen TV

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Puducherry Airport

Itsy Hotels Red Lotus Heritage, Promenade Beach

Pondicherry

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Reasonable room rent, safe location, close access to shopping area and the beach, excellent hospitality, sumptuous breakfast and customer-friendly reception staff are the desirable features here! 

Safe and right place to stay if you’re planning for a short holiday on a simple budget!

I Stayed at this in the month of March on the occassion of my 1st anniversary. 
Room was spacious however there were not enough amenities in the room for the price I paid. I only booked this hotel because it was a pet friendly hotel. Wifi was not connecting I struggled almost an hour to connect TV . Only good thing about the hotel is that staff is helpful & hospitable. 

Two Nights at Pondi 

Hotel is just in a centre, walking distance to the Promenade, Rock beach and white town. They served decent breakfast. Staff is helpful too. This hotel good for families and friends. All over our experienced was good. 

It’s a nice hotel

We stayed for one week and had the opportunity to visit French town and restaurants on one side and Tamil quarters, markets and garment stores in the other directions. Surprisingly, it is quiet at night!
Rooms and beds are large. Many shops around.

Good for one week or less

Stayed on 24th Dec 2022 for 1 night with family.
Pros( not many)
1. Staff behaviour and that is all.
2. Wifi worked well.
3. Location

Cons:
1. The room was not at all well maintained and it was full of mosquitoes.
2. I was upset that after charging 10k per night we get 1 bottle water worth 20 rupees and cant have another.
3. No toiletries were given. We had to ask for it.
4. Poor quality and dirty towels given. We had to literally explain what is a clean towel. Replacements were given but the same condition prevailed.
5. The bed was terrible and two single beds were joined to make a double bed. 
6. The tables were granite tables which cannot be moved.
7. There was only 1 tube and 1 table lamp which was not enough lighting. No night lamps provided.
8. The entrance and exit corridor was way too narrow and difficult to move. This info should have been provided on the website.
9. There was no lift and high stairs. Another missing info.
10. Bathroom has no tap in bath area.
11. Bucket and mug were dirty, we did not even get replacements.
12. The bathroom ambience was of poor taste with a very small basin and if you put some water using bucket while bathing, the water comes out into the room.
13. The side table was wobbly and unusable.
14.  There was no cabinets, wardrobes or lockers provided in the room.
15. Breakfast had a poor menu and just average taste.

I can continue on and on....

I paid 10k for a room which was not more than 1k in value. I feel cheated and looted. 

Information was deliberately not provided on the website and misleading images are given to attract customers.
When raised concern with Treebo support, they treated me like a beggar and wanted to refund 500 rupees. Never booking any hotels with Treebo.

Avoid the Hotel and Treebo group of Hotels. Not for Family, aged and kids

I like the stay here, Its right in centre of the city and the staff is very helpful., Rooms are kept clean and maintained, Breakfast is amazing. You don't need to scout outside as the breakfast is amazing . If Parking can be arranged then this is a very good option

I like the stay here, Its right in centre of the city and the staff is very helpful.

It was a very good experience and clean. The location is also ver apt. It's amidst the market and from here most of the attractions are easy to visit. However, some basic bathroom amenities should be there. Breakfast option should be more.

Overall good!

Staffs were the best. Best service and timely response.
When I vacated at night, the reception guy went far and gotten me the Auto to the bus stop.
Good place to stay even in summer. Breakfast also was good.

Best customer service

Great place to stay. The staffs are really helpful. They were always available to help out with anything. Room was clean and spacious. Parking place available infront of the hotel.absolutely worth the money. They will also help you with arranging a cab from Pondicherry to Chennai. Would definitely recommend this place 

Value for money

The night I reached Pondicherry, I got stuck in the rain. I immediately got a call from the hotel and they came and handed me over an umbrella. A very sweet gesture I would remember forever. Rooms are very neat and spacious. Thanks to Arpit for planning my day trip. Looking forward to visit again.

Itsy Hotels Red Lotus Heritage, Promenade Beach

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