Name: Treebo Sapphire Star
Address: 39,Race Course Road,Opp.56 Shop Indore, Indore, Indore, Indore, 452001, India
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Newspapers

Ticket assistance

General

Non-smoking rooms

Room service

Fridge

Cable TV

Shower/Bathtub

Bathtub

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Parking

Garage

Business center

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Devi Ahilya Bai Holkar Airport

Treebo Sapphire Star

Indore

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stay at hotel sapphire star was excellent.
Ambience ; staff ; food all were upto mark.
I will recommend people travelling to indore having stay here.
You will find home away from home that is my assurance.

Excellent stay

A very beautiful and good hotel to stay with family.

Very close to city centre.

Ihad come here as i had to attend a conference here. the location was the best as there was the 56 dukaan and so many eateries just outside the hotel. the staff were good, there was  a place they were selling the local jewelry also which was reasonable. we bought that tooo. the bad points were that the breakfast served was pathetic and the showers did not work well here.

decent place

We stayed at this hotel during a business trip to Indore. 

Rooms are well appointed. They have room service (Only veg).

Breakfast was just ok and nothing great.. being in Indore you atleast expect a decent poha which was also not the case. Certainly area for improvement. 

In room service they dont even provide ice. so for drinks you have to carry with you from our side.

Most Interesting part of the stay was the location of the hotel.. bang on the 56 dukan lane. 

After an exhausting day, step out of hotel and you can indulge in delicacies like Benjo, Poha and samose, rolls, chat and all across the 56 Dukan. 

Shall surely stay at this hotel for future travel to Indore.

Cheers

Awesome Location.. Good rooms.. Bad breakfast

Though the room size is small beds are big. There is a small step to go to the washroom which could be a challenge for people having knee pain. Food is great though expensive. Tea coffee kettle makes life easy. Staff is good. 

Decent hotel with great food

All good except that hotel staff has somewhat difficulty in understanding and speaking in English. For someone like me whose Hindi is not good, this could be a problem. But anyways hotel staff are very cooperating.

Very good hotel right at the hub of Indore

The property is centrally located. We'll connected, right next to eateries at 56 dukaan.
The rooms are decent size, with all sorts of facilities in room, from mini fridge to tea maker. Comfortable bed, Clean Cloths. Good wifi network, secured one.
I like the property in all the ways, they have roof top restaurant, free breakfast. 
The problem lies in the attitude of the hotel reception and management, they don't attend or listen to your need and complaints. 
They can charge u for having a visitor visiting u in the room. Like I had my son visiting me after we had dinner, where he told me he wanted to stay, I asked recep3and they politely denied it. 
After their disapproval, I was disappointed and told the reception that I might leave the property if they don't let my son stay. I went to my room and then my son left with in 30 minutes of his stay. After that the reception kept calling me at 2am, then 5.30 am to ask me when I was leaving. I told them I will wait and talk to manager in morning. 
After that I received another call at 6am asking me to pay for my son. I told them he had left the very moment u denied his stay. 
This did not ended here, the reception called me again at 10.30 am and asked me impolitely to meet them right away. 
As it was time for manager's availability I went down where the lady asked me to pay for my son's stay. Which told them is incorrect and asked them to check with their guard and security at night. They told me they will confirm with restaurant and thru camera. But eventually they had no record from security guards, camera or the restaurant for my son's stay. They failed to produce any proof to me. But their rude behaviour was bad enough for me leaving the property in between of my stay. They told me it will take time for manager to arrive and for them to verify. I told them that I want to make a complaint and that I will pay for now, but if they fail to provide any proof then they have to return the amount, I even told them, the stay is chargeable for facilities like extra bed, breakfast, use of facilities and other toiletries. 
Any how I left the property, tried contacting OYO many times through app and fone. Everytime they asked for more time and in app they always showed as issue resolved. 
But it was a sad experience. 
A lot of you will feel technically if a guest visited the room it should be chargeable. U might be right in thinking. But I am looking towards aspect like hospitality and answerability. The manager never called me back nor OYO. 
Lastly to let readers know I have a permanent disability with my left leg, a fracture and sciatica pain. It is for that reason my children visited my room. I stayed alone yet I made booking for 2 adults, as the app did not allowed me to book for 3 people in same room. 
This episode also made me aware that the hotel security is really not working, any one can walk into ur room, the security neither stops them nor keeps any records. Also cameras don't work. 
Lastly hotel does not provide hot water in shower, it is cold or slightly warm, but uncomfortable to take a please t bath, hotel doesn't provide toiletries for number of guests, one towel per room.

Good place to stay, but very rude staff especially the girl at reception

Hotel and room was clean. Near to railway station. Heart of City.

Room was small. Felt congested with 1 inmate.

Nice location.Very small rooms the staff is very co-operative. There are several architecture issues with the rooms not a thought through design. Checkout is bit lengthy than usual below average breakfast quality.

Nice location average property

Hotel staff was very rude. I asked hotel staff that I will be checking out at 11:30am instead of 11am standard checkout time, which they bluntly refused. Staff was not well trained about handling customers it seems

Treebo Sapphire Star

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