Name: Hotel West
Address: Talstrasse 7, Hamburg, Hamburg, Hamburg, 20359, Germany
Rating: 6

Smoke-free property

Reception desk

General

Vending machine

Meals

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Sternschanze

Gänsemarkt

Schlump

St. Pauli

Walter-Möller-Park

St Pauli Elbtunnel

Alter Elbpark

Bismarck Monument

Rindermarkthalle

Hamburg Museum

Schwedische Gustaf-Adolfskirche

Wohlers Park

Rickmer Rickmers

Michelwiese

Grossneumarkt

Miniature Wonderland

Planten un Blomen

Inner Alster Lake

Speicherstadt

International Maritime Museum

Kunsthalle Hamburg

Museum of Art and Design

Tierpark Hagenbeck

Hamburg Airport

Lubeck Airport

Hotel West

Hamburg

I don't want to call it a scam, but what would you say if you'd booked a single room and get a spot in a 10 beds room in an hostel? And there is no way to get your money back (the reservation is irreversible, even if you are right!). I strongly don't reccomend this accomodation.

Worst service ever!

Liked: Very convenient location a few steps from the subway.  Lots of bars and clubs around.  Disliked: Noise at night, but that's not a big problem.  Very poor Wi-Fi and your own mobile connection is jammed.  Shower room without separate cubicles and curtains.

Friendly personal, safe place for me as a girl although the room was mix for boys and girls

Satisfied

This was my second time staying at this hotel. The best thing about it is the location. It’s the perfect location if you’re staying in the Reeperbahn and it’s right next to the train stop. I would stay here again.

This hotel is in perfect location in Hamburg if you are looking to be close to everything all the bars and restaurants as well as nightlife and red light district area does get a little bit louder in the night time but for this price and how nice everything is you can’t get wrong the guy in the reception is really nice you have a vending machine where are you can buy coffee and drink room has everything you need gets cleaned regularly the view is also nice you see the main strip and the room is really spacious if you want a late checkout you just pay additionally €20 more I really loved and enjoyed my stay in this hotel and I would recommend it if you’re coming to this city for a Good night life

AMAZING!!!

Located in the middle of the party scene. Desent standard given the price.

Good location

The worst reception staff I have encountered in my life (and I travel for work and live in hotel most of the year). I am referring to the old grumpy man,whose name I couldn't get to know. 
So firstly, the check in. The receptionist did not seem very greeting. But the shady stuff starts happening once I pay for my stay. I pay in cash and he tries to keep 10 euros from the change to himself thinking I won't notice,but luckily I know basic math. He didn't seem apologetic or too happy to give me the right amount too 😁.
Secondly, the room. I expected this to be a no thrills type of place, but I found it ridiculous how when I booked a double room for 2 people, only one bed was ready and had sheets on it while the other one was completely bare (in Germany they usually have 2 single beds next to each other as a double bed).
During my stay I was also asked by the receptionist if he can call the booking company and tell them I canceled my stay and if they ask me that confirm it, but since I already paid I can continue staying as normal. I found that awfully weird and shady and of course said no since why would I do that. 
And the worst of all was when I had my friend come stay with me (mind you I booked and payed for 2 people to stay). The receptionist asked him to pay another 20 euros in Cash when he arrived. And when I was told this I was really not ok with this and went down to show that I booked a 2 person stay and already paid everything. The reception at first started saying that I had multiple guests. Then started to say he never asked for 20 euros when the second guest arrived and he also started to use swear words and for me to shut up and go to my room when I demanded the money back. I was shocked to have a receptionist speak to me like that.
Clearly this person is very shady and if he is a staff member and not the owner, I would advise the managers or owners to find a replacement since I really don't think a hotel is a right place for this person and on the long term you're gonna ruin your reputation. 
I really would advice to stay away from this place since it was not a relaxing stay at all. I would say the only good things were the bed (which only one of them was ready 😁), but the room itself is a joke, there were no hangers and no chair by the desk.
A change in staff or some training and a few basic things in the room would make this place really worth while since it seemed newly renovated and is in a convenient location. Though st Pauli is a bit trashy to begin with, but you should expect that.

Receptionist from hell.

So noisy we couldn't sleep an hour... We hates ourselves for booking this place just because it was slightly cheaper than other hotels in the neighborhood. Terrible choice.

Hotel West

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Available rooms

Location

Description of the hotel

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Additional information

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