Name: Oops Design Hostel
Address: 50 Avenue Des Gobelins 75013 Paris,Avenue Des Gobelins, Paris, Paris, Paris, 75013, France
Rating: 8

Air conditioning

24-hour reception

Smoke-free property

Heating

Terrace

General

Non-smoking rooms

Smoke Detector

Rooms

Luggage storage

Services and amenities

Common kitchen

Meals

Free Wi-Fi

Internet access

Internet

Location

At the hostel

Les Gobelins

Place d'Italie

Campo Formio

Galerie des Gobelins

Italie 2 Shopping Center

Galerie de Minéralogie et de Géologie

Saint-Anne Church of the Butte aux Cailles

Centre Mandapa

St-Medard

George Orwell's boarding house

Cochin Hospital

Institut Curie Hospital

Jardin Marco-Polo

Austerlitz Railway Station

Jardin du Luxembourg

Lyon Railway Station

Notre Dame Cathedral

Sainte-Chapelle

Louvre Museum

Eiffel Tower

Champs-Elysees

Heliport De Paris

Dalí Theatre and Museum

Triumphal Arch

Monmartre

Paris Orly Airport

Le Bourget Airport

Paris-Saclay-Versailles Airport

Charles de Gaulle Airport

Disneyland Paris

Oops Design Hostel

Paris

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My son (16 years old) stayed here for a couple of days. He had to attend a course in Paris. We had booked for a week gave credit card details but when he arrived he was told he had to pay cash. He had money for 2 nights and was told he could pay the rest later but when he came back to the hotel on the second evening with the balance, he was told that his room had been given to someone else. Impossible to get another room. Staff (Paola) extremely unhelpful and after he had waited around for a couple of hours hoping to get a room, he was put out on the street at 9pm. We rang the hotel begging them to find a solution to no avail. Very upsetting and unprofessional.

Terrible experience

In my search for accommodation in Paris, I came across this beautiful cozy small hostel in one of the best neighnborhoods in town. In my opinion, it's all you need, especially when traveling alone. 

-The Latin Quartier is a GORGEOUS negihborhood. It is well-connected, just a few meters away from subway stations, the streets are clean and full of trees and flowers, there're plenty of restaurants, cafes, supermarkets, and cinemas all around. You always feel safe around the area. And it's a 15/20 mins walking distance from Saint Germaine, so, for me it was AMAZING.

I stayed in a room for 2, which was really comfortable and with a beautiful view to the avenue. It wasn't noisy at all though. In fact it is definitely not a party hostel, so it's just fantastic if what you're looking for is a quite, clean, calm place to go back to at night and wake up at.

The bathroom of the room I stayed at was clean and modern with an AMAZINGLY good shower, which is great when you come back after walking the whole day. The builidng's got an elevator, which is great when you're traveling with heavy luggage. There are lockers outside the rooms, and your stay includes breakfast, which might not be the most abundant, but it certainly does the trick, and it's part of the fee you pay, so it's great! They offer coffee, tea and croissants as a complimentary "tea service" during the afternoon. There're microwaves and electric oven to heat up your food, which you can keep in a fridge in the kitchen next door. 

I'll definitly go back and I do recommend it 100% 

=D
Thanks for everything, Oops Hostel!

Ana

Great hostel in Paris! =D / Genial hostel en Parí =D

Not sure about the negative reviews really, I had no issues here, staff were very friendly that I dealt with, especially the dude with the long hair that checked me in.

Clean rooms, good powerful shower, the bathroom ceiling could have done with a bit of a sorting.

My only minor issue is that it's cash only, but there is an ATM across the street.

No issues, would go back

I have made a reservation for a group, different rooms for June 2019. I did call to clarify and make some adjustments. The receptionist told me to do it on the site, I told her that the website was not clear and if she could guide to make those changes, she told me she didn't have time for me, and then I should cancel my reservation and go to book via hostelworld. I told her why would I cancel my reservation, go to another site and book again, all I want is to make the adjustments, can you please guide me?. She told me I don't have time for you when I asked her for her name she hung up. What to do now?

Customer Service

Believe the multiple reviews you read below and BEWARE. I am a parent that was trying to book a simple reservation at this Hostel. I tried to book online but I didn't work. On the phone the OOP! manager said I had to make a group booking since I had more than 8 persons. I contacted the group booker and didn't hear back for two days. I was so stressed that the rooms wouldn't be available. Then finally the booker confirmed the reservation in an email and then requested the credit card info. I had already sent two credit cards so there would be no problem with one not working due to a fraud alert. I let her know this. Two days went by and she requested the credit card again. I sent it a third time. Then an email came saying your reservation is CANCELLED! another person has taken the rooms before you. When I called the manager didn't even apologize and just said we have no rooms and hung up the phone. 
This is in line with other stories I have read. I thought they were a little crazy until I had my own experience. The administrators at this Hostel are disrespectful and INCOMPETENT! STAY AWAY!!
If you are booking a group reservation why do you have to wait so long??

RUDE AND UNPROFESSIONAL

My wife and I spent 4 nights here and it was fine: clean room, great view of the street, friendly staff.  A few things you should know: 1) this hostel does NOT have a kitchen where you can cook.  The dining area is a few table/chairs and vending machines.  If you need to cook, pick another hostel; 2) the bathroom floor floods after a shower.  I don't know who built this, but there is no separation of the shower floor from the rest of the bathroom and whole floor takes on water.  I used my flip-flop as a squeegee, so not a problem, but for others, it might be.  

Decent Hostel

We booked online and accidentally for the week prior to our date in Paris. 

Despite 10 emails and a phone call to explain this human error they would not move my bed to the same day the following week. 

The WORST customer service and staff who couldn't give a sh*%!! 

Don't ever book here ... if you have a real issue they couldn't care less!!!

The worst customer service.

As I got to the hostel I was told that even though they could see my reservation, it did not go through their system and they did not keep a bed for me. As they were fully booked, they gave me a mattress to sleep on in someone else's shared room.

They had an issue with their system and did not keep a bed for me

Great convenient location. Clean rooms. Not noisy. Lockers are available without charge. Key card doors. Small patio area open until 9pm. Luggage room also provided so you can leave luggage with them until you need it. Good value for money. Booked online and it clearly states that balance is to be paid in cash on arrival, so I’m not sure what a recent reviewer’s issue was - plus their website says there’s a cash point nearby. WiFi is good: reliable and not slow. Breakfast is standard, as you’d expect from a youth hostel, but not bad at all. I stayed 3 midweek nights late Sept. Would return. Multi-lingual friendly staff. 

No complaints - would return. 

Opon arrival was informed I must pay by cash. This was not stated before arrival, and was quite inconvenient as was not budgeted for. They do have a card machine, but have arbitrary times where it cannot be used...

Upon complaint, owner informed me it was all in the T's & C's - their actual wording pasted below*. Upon review of the T's & C's I found this is not the case. The owner has not responded to my subsequent emails.

An otherwise very standard hostel with friendly front of house staff. However, would advise you avoid. If you have an issue, you are unlikely to be treated well.

*Their email response:
"Thank you for your email. But before you start to complain you should firts of all read your confirmation email. All this informations about a paiment are written on the website (you accepted conditions of reservation and cancellation policy !!!!) and on your confirmation email.
So there is no problem with the communication. You just didn t read it. You are the only one resposible of your "lost time, and very unsavoury welcome to the city."

...charming. Ironically, the T&C section on the confirmation email they refer to reads: 
"""
TERMS AND CONDITIONS
Veuillez mettre à jour

Property Cancellation Policy
Veuillez mettre à jour
"""

"Veuillez mettre à jour" means "Please update".

Oops Design Hostel

Main amenities of the hostel

Location

Available rooms

Location

Description of the hostel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment