Hotel & Spa Poco a Poco

231.7 mfrom the city center

from 225 £

  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco
  • Hotel & Spa Poco a Poco

Very good

7.7
Matt

What was good

Right in town

What was bad

We had a leak. On the first night it was a small drop and cleared up quick. We informed the front desk about it. On the second night it was a deluge. We are only staying one more night, so we expected it to be mostly taken care of, and a reasonable discount on the stay given that the room isn't the standard expected of the highest rated hotel in Monteverde. We are here for my wife's birthday, which is tomorrow. We have a room with water all over the floor, a 6 year old child with us who may slip going to the bathroom, and towels all over the floor. Moving rooms from their biggest room to something worse is a ludicrous prospect for one night when we do not wish to pack up and move in a terrible rain storm. What we expect from good customer service is some level of refund on the room rate. We have been given a free meal. And food isn't exactly expensive here. Accommodation is. I feel bad for the front desk guy who has taken the brunt of this, calling his manager to negotiate with us. For the manager to offer merely a free meal only, he needs his head examined.

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Chacarita Airport • 37.4 km
  • Fortuna Airport • 38.4 km

Available rooms

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Location

100 meters east from The Frog Pond in Monteverde, Santa Elena

  • Airports
  • Fortuna Airport • 38.4 km
  • Chacarita Airport • 37.4 km

Description of the hotel

Location

Plans for the journey: have a rest and enjoy! Resort «Hotel & Spa Poco a Poco» is located in Santa Elena. This resort is located in the center of the city. Before going to bed, you can walk around the main landmarks of the city.

At the resort

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

Specially for tourists who travel by car, there’s a free parking zone. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a steam bath, a spa center and a doctor. Swimming fans are going to enjoy a pool and an indoor pool.

There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. To book an excursion, consult the tour assistance desk of the resort. For the free movement around the city, the resort offers a transfer for you. Additional services that the resort offers to its guests: a laundry, ironing, car rental, a safe-deposit box and a concierge.

The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities

In the room, for you, there is a DVD player, a shower, a TV and a bathrobe. The room equipment depends on its category.

Facts about the hotel

Year of construction

2001

Type of electrical socket

Type A

120 V / 60 Hz

Type A

(grounded)

120 V / 60 Hz

Number of rooms and floors

32 rooms • 4 floors

What other amenities are there?

General

  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Garden
  • Terrace
  • Reception desk

Rooms

  • Allergy-free rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • DVD Player
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Linens
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Iron and board
  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron

Meals

  • Bar
  • Breakfast
  • Cafe
  • Restaurant
  • Packed Lunches
  • Bottled water (at extra charge)

    paid for separately

Internet

  • Free Wi-Fi
  • Internet access

Transfer

  • Car rental

    paid for separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Bike rental
  • Hiking
  • Sun Deck

Parking

  • Parking
  • Free parking nearby

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Beach facilities
  • Beach/pool towels
  • Heated swimming pool
  • Rooftop pool

Business

  • Fax and copy machine
  • Conference Hall

Sports

  • Cycling

Beauty and wellness

  • Doctor
  • Massage

    paid for separately

  • Steam room
  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Children swimming pool
  • Family/Kid Friendly
  • Kids club

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Children
Accommodation of childrenPrice
At the age from 0 to 11 years if their parents or guardians are staying in the same room on extra bedsMust be clarified on the spot

Additional information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — CRCcard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
7.7

Very good

Based on 7 reviews from guests around the world

  • Cleanliness

    8,5

  • Hygiene products

  • Location

    8,5

  • Meals

    7

  • Value for money

    3,5

  • Room

    4,5

  • Service

    5

  • Wi-Fi quality

    5

Reviews
Hotel & Spa Poco a Poco