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Location
Av. das Hortênsias 4079, Gramado
Airports
Hugo Cantergiani Airport • 36.9 km
Canela Airport • 2.8 km
Description of the hotel
Location
Here, you won’t puzzle over the place to go as everything you need is close by. Resort «Exclusive Gramado Hotel & Spa by Gramado Parks» is located in Gramado. This resort is located in walking distance from the city center.
At the resort
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a paid parking zone at the resort.
The beauty and wellness services: a spa center. Guests who love doing sports will be able to enjoy a fitness center. You won’t be bored as at the resort you will find a picnic area. For participants of business meetings, there is a business center.
Children will be happy, there is a playroom for them. The tour assistance desk of the resort will help you book an excursion. Accessibility: there is an elevator/lift. Additional services that the resort offers to its guests: a laundry, dry cleaning, a safe-deposit box and a concierge.
Facts about the hotel
Type of electrical socket
Type C
127, 220 V / 60 Hz
Type M
127, 220 V / 60 Hz
Number of rooms
187 rooms
What other amenities are there?
General
Computer
24-hour reception
Elevator/lift
Smoke-free property
Ticket assistance
Garden
Television in lobby
Terrace
Outdoor furniture
Accessibility
Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant
Services and amenities
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage
Meals
Breakfast
Restaurant
Snack bar
Vending machine
Microwave oven
Internet
Free Wi-Fi
Languages Spoken
Multi-language staff
Tourist services
Tour assistance
Recreation
Billiards
Picnic area
Sun Deck
Parking
Parking
paid for separately
Business
Business center
Sports
Fitness facilities
Beauty and wellness
Spa
paid for separately
Kids
Playroom
Children swimming pool
Pets
Pets Not Allowed
Health and Safety Measures
Extra decontamination measures
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 12:00
12:00
Additional information
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Covered valet parking fee: BRL 25 per night
Late check-in fee for check-in between 11:00 PM and noon (amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Payment
In the hotel
In cash
By bank card
In the currency of the hotel — BRL
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
In the mobile app
Get an extra discount when you log in.
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]