Name: Numa | Lief
Address: 17 Pl. Rouppe, Brussels, Brussels, Brussels, 1000, Belgium
Rating: 0

Elevator/lift

Smoke-free property

Express check-in

General

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Brussels Central

De Brouckère

Louise/Louiza

City Center

Halles de Saint-Gery

La Grand Place

Notre Dame du Sablon

Mont des Arts

Galeries St. Hubert

Royal Museums of Fine Arts of Belgium

Rene Magritte Museum

Brussels Midi Train Station

Cathedral of St. Michael

Royal Palace of Brussels

Brussels Park

Belgian Comic Strip Center

City 2 Shopping Mall

Jubilee Park

Bois de la Cambre

Mini-Europe

Atomium

Brussels Airport

Antwerp International Airport

Charleroi Brussels South Airport

Numa | Lief

Brussels

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is a self service hotel without any cozyness or nice vibe. Cold and unpersonal. It was a complicated check-in where you have to scan passport and send verification codes and use What's App to do things. I hated it! There is a front door without a window and then you get in to the stairs case or elevator. But you get nowhere without completing the digital check in. No personal at the hotel to ask or get help from. We got a room without any windows where you could look outside, instead there were in the cealing. The bed was way too soft and the double bed had a joint in the middle, hurting the back if you slept in the middle of the bed. Not nice for a couple. The hair dryer did not work and it smelled from burned plastic. It took 10-15 minutes of constant flushing to get hot water in the shower. It was a circulation outside the hotel where people were racing with screaming tires the first night and people shouting loud for several hours the second night. Not such a nice neigbourhood. And the breakfast were served at another address. And it was not even a good one. Terrible hotel experience! But the rooms looked clean and the bathroom as big. That was the only positive things with the hotel. I would never go back.

Not recommended!

Awful. I was supposed to get a code sent the day before with how to check in (I didn't know this).  I couldn't get in to the hotel and they don't have anyone on sight, so I had to figure it out with them over whatsapp - this took at least 45 minutes.  Your code to get into the hotel, use the elevator and get into your room is the same code, which means anyone standing behind you who is even slightly paying attention, knows exactly how to get into your room.  Additionally, the room has no interior lock, so if someone does get your code, your safety is at risk.  Lastly, their luggage lockers werent working, and again, they only converse over whatsapp, so after 2 hours of bad directions and bad communication, and two different locker locks from their staff since the first ones didnt work, I finally got my luggage. Poor, poor experience.  Would never use this hotel or affliliated hotel again.  So mucch of my vacation and data went to sitting seound on a whatsapp chat.

Never again

Everything was perfect. The place is beautiful

Rooms are nice; cleaning staff is really efficient.  But no onsite representatives make it frustrating.  8 day stay with no service to room.  Communication with Numa was robotic and texting was a nightmare.  I believe you can find much better options for the price point and better location.

Terrible digital check-in experience. numa brags about it only taking a few minutes; we spent 45 trying to get a hold of customer service, getting them to find the hotels.com reservations and give us pins for the door. Would not recommend booking -- at least not through hotels.com if you'd like to even get through the front door and out of the rain when you arrive at your hotelRoom was clean enough. No cleaning during stay.

Terrible digital check in, slow support

This is a digital only hotel. If you book through Hotels.com the check in process is horrendous because you need a number from the hotel to get in and Hotels.com doesn’t give it to you. You have to call up a call centre in India to get the check in link and then fiddle around on outside the hotel trying to photograph your passport in order to get in. If you have any other issues the only way to resolve them is through engaging with a completely useless chatbot

No hospitality

Starting with the good - the hotel was lovely and the check in process was seemless. There were complementary snacks and drinks in the room and good quality teas and coffees. Due to the lack of reception desk, you could help yourself to provisions from the laundry room if you ran out. If it hadn’t been for our bad experience, I would have given the hotel 10/10. Our room had bed bugs and I was bitten about 50 times over 2 nights (we saw about 5 in total so not an infestation but enough). We were moved to a new room for our third and final night, and thankfully this room did not have bed bugs.I can appreciate that getting bed bugs is outside of a hotels control as anyone could bring them in, but trying to deal with all of this through an automated WhatsApp service and email due to there not being a reception desk was painful. I was offered a 50% discount on one night and managed to get this for the second night too, but the stay should have been refunded in full in my opinion as it ruined my holiday and has caused me days of suffering. I’ve also spent a lot on medicines and will likely have to spend more over the next week as bed bug bites are torturous. And not to mention how I am having to clean everything (inc bags, shoes etc) to ensure I’ve not brought any into my house. It is a shame this happened as the hotel was lovely but I have to be honest about the bad experience I had. Hopefully the room will be treated and no one else will have to suffer like I am.

A real shame

Everything about Numa is fantastic.  Great communication great location great overall experience…. we would do it again in a heartbeat.

Numa | Lief

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Meals

Internet

Business

Sports

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment