Name: SureStay Hotel by Best Western Pigeon Forge
Address: 117 Pin Oak View Drive Pigeon Forge,Pin Oak View Drive, Pigeon Forge, Pigeon Forge, Pigeon Forge, TN 37863, United States of America
Rating: 7

24-hour reception

Smoke-free property

General

Accessibility features

Accessibility

Laundry

Services and amenities

Wi-Fi

Internet

Pets allowed (under 5 kg) (surcharge)

Pets

Location

At the hotel

Beyond the Lens! Family Fun

The Array

Mountain Valley Winery

Outdoor Gravity Park

Castle Of Chaos

Charit Creek

Hannah's Maze of Mirrors

Shiloh Memorial Cementery

Grand Majestic Theater

Biblical Times Dinner Theater

Gatlinburg–Pigeon Forge Airport

McGhee Tyson Airport

SureStay Hotel by Best Western Pigeon Forge

Pigeon Forge

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed here for 5 nights on our Honeymoon in Suite 214.  Despite the negative reviews we found in our search for accommodations, this property was a delight.  Ms. Laura at the Front Desk, and CJ, member of the maintenance staff, were professional, warm and welcoming.  The accommodations were spotless, and the room was well appointed.   The Jacuzzi tub was a welcome feature and we made ample use of it.  The housekeeping staff we encountered were all welcoming, warm and accommodating.  Breakfast was plentiful - be sure to try the maple cinnamon waffles! We spent one of our evenings in the Pool and Hot Tub, and found them to be clean and comfortable.  The towels provided were new and fluffy.  The only issue we came across was that not all of the jets were operating in the Hot Tub.  We plan to revisit this location again!

Terrific Accomodatons!

As always this hotel is very clean and up to date. The rooms are very big and well laid out. Each room has a balcony. The continental breakfast is very good lots of variety. I love staying at this location. The beds are very comfortable. Has a nice size in door pool. I love the security at this hotel.

Relaxing trip

This place is a joke.. i made reservations at 2 the same day i was checking in and they charge my card before we arrived.. So where we didn’t make it in time to check in they charge the card and we didn’t have a room even for the next day.. lady said they was booked.. Later drove by the hotel maybe 2-3 cars all rooms wasn’t booked.. They are definitely scamming ppl badly cause guy a front desk couldn’t talk cause the lady that was doing all the talking was the owner and she was rude… Never give them your card number until you get there or don’t stay there period very shading place!!

Terrible Hotel

After driving 14 hrs making our way back home, we stopped in for a nights rest. Don’t Stay here! I paid 149$ for one night. The room wasn’t cleaned, the empty toilet paper roll was still on the roller, the toilet and bathtub hadn’t been cleaned. The Floor was dirty with dry dog poo 😠 I had to go buy cleaning supplies to clean the bathroom. We was to tired to find another place so we toughed it out! #Nasty

Stopped in for a quick stay.

Got there in the early morning hours (1am) and the room was disgusting.  Stains on the sheets, pubic hairs in bathtub, and boogers on the walls. Desk clerk said we would receive a refund and then charged us for the night.  We were there literally MINUTES and left.

Pubic hairs in the bathtub/shower

The bed was very flat and uncomfortable, the bathtub was leaking, the door flap thing was broken and it looks like it was kicked in, and the AC unit was filthy. I think the only good thing is that it pet friendly.

I guess it was nice

room smelled, pulled back the covers, stains on sheet, went to office and asked for clean sheets and change them myself, went back to room, pulled off sheets, BLOOD ALL OVER THE MATTRESS PAD
WE LEFT!!

UNBELIVEABLE!!!!

Crappy stinky cigarette smelling room with mattresses that are horrible, air conditioner that was last cleaned in 1988 dirt in the corners..I did not want to look under ANYTHING... and crappy amenities.  No coffee maker, no hair dryer..just all in all a Sh#t hole.  Oh and God forbid you leave anything in the room!  They won't try and contact you to return it..it will be gone//supposedly discarded but I think we all know the truth.  Do yourself a favor and keep looking..its not worth $0.02.

ONE OF THE WORST

My husband and I met at a spot called, Apple Valley in Georgia 23 years ago.
Now that we are retired in Tennessee, we decided to spend our anniversary in Tennessee to limit the lengthy driving and travel precautions.
We found the 'Apple Valley Inn' near Pigeon Forge and made it right back to a place that is named same as our first meeting place!
We could not be more pleased with everything about this quaint and peaceful place.
From the beginning, Sashanna, the beautiful lady who helped us check in, treated us like family.
She went above & beyond to make sure we had everything and more that we may need during our (4) night stay with them.
We stayed on the 2nd floor in the room on the very end. It was quiet, clean, and perfect for the two of us.
We enjoyed the many surrounding attractions/restaurants that were mostly in walking distance. 
We were never bothered by any noise, staff, nor the other guests; it was so pleasant. 
Thank you Apple Valley for helping us go full circle back to the name where our love story began. Thank you Sashanna for going out of your way to welcome us.
We hope to return soon as the world becomes a bit safer. 
We could not have chosen a more reasonable rated, clean, peaceful and nice place to spend our anniversary together. 
Thanks for making it special.

Full Circle

Originally  planned a 2 night stay. We arrive was given a 1st floor room because of medical conditions . Once in the room I always check for bedbug. Thankfully found none but what I did see was filthy  baseboards,  horrid bathtub drain, no extra lock on door, unfinished trim, bedding that was stained  and a filthy chair! Asked to leave but was going to be charge for 1 night so we were shown an upstairs room. This one was some better and we stayed. The 2nd room still didn't have a 2nd door lock, dirty bed topper, dirty baseboards, ughh. It could be good place but needs a good bit of work and SOMEONE to do work and cleaning!!

SureStay Hotel by Best Western Pigeon Forge

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