Name: Premier Inn Stockport South
Address: 73 Buxton Road Heaviley, Offerton Park, Offerton Park, Offerton Park, SK2 6NB, United Kingdom
Rating: 9

Non-smoking rooms

Room service

Rooms

Laundry

Services and amenities

Meals

Wi-Fi in the hotel

Internet

Location

At the hotel

Edgeley Park

Grosvenor Casino

The Plaza

Stockport Paintball Club

Old Town Dungeon & Court House

St Peter's Church Stockport

Stockport Air Raid Shelters

Whitworth Art Gallery

Manchester Airport

Manchester Museum

Etihad Stadium

Manchester Conference Centre

Manchester Palace Theatre

Manchester Art Gallery

Manchester Central Library

Manchester Central

Piccadilly Gardens

Albert Square

Arndale Centre

Museum of Science and Industry

Manchester Opera House

Royal Exchange Theatre

Exchange Square

National Football Museum

People's History Museum

Manchester Cathedral

Manchester United Museum

Old Trafford

Liverpool John Lennon Airport

Sefton Park

Wavertree Botanic Gardens

Liverpool City Church

Anfield Road Stadium

Liverpool Metropolitan Cathedral

Philharmonic Hall

World Museum Liverpool

Liverpool Wheel

Albert Dock

Port of Liverpool Building

Museum of Liverpool

Hawarden Airport

Premier Inn Stockport South

Offerton Park

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We made a very last minute booking for this hotel, taking advantage of the meal deal offer. On arrival Mark on reception was very friendly and welcoming. We ate at the pub attached to the hotel where Paul was really helpful and attentive. Nothing was too much trouble, he was chatty and polite with all the guests despite being the only waiter and being super busy. The food was lovely!
At breakfast the next morning Jan was just a delight. She was helpful and chatty whilst being rushed off her feet but she served guests with the biggest smile. Again the freshly cooked breakfast was delicious. 
The staff made it a really pleasant stay. 
It would have been a 5 star review if there hadn’t been a big mark on the duvet cover. Other than that the room was clean.

The staff are lovely.

Overall, my room was comfortable and clean, but only because I asked for it to be cleaned. Not well stocked on arrival, no  coffee.
Excellent cooked  breakfast. And very good breakfast staff. Some lack of certain foods, especially fresh fruit.

Very poor Management of the hotel.  We had a disastrous dining experience on the first night, and the Manager did not come over to our group of 8 friends to apologise, although he was fully aware of the problems we had experienced. Two of the group complained separately and were given a full refund. 
The service in the dining room for dinner on the first night was appalling. The restaurant was not at all busy. No condiments on the table, and a member of staff was quite rude when one of us took some from another empty table. Ordered meals soon after 6.30/7.00, including desserts for some of us. Long wait for just 3 starters. Then, about another hour before the table was cleared and main courses started to arrive. There were 8 of us - and 7 meals arrived. One had to send her meal back because it was almost cold. I'd ordered Nachos, which hadn't been served, so I asked when they were coming. Answer: " I'm very sorry we haven't got them - we haven't got the sauce" . This was nearly 2 hours since ordering it !!! A menu was produced for me to re-order. Chose  a mushroom pizza. Different person came back (turned out to be the Manager although he did not tell us this) and said "sorry, no mushrooms - errr, actually no pizzas either" . I said "ha ha, you're just winding me up" " No. You could have most of the Nachos, it's just the cheese sauce we haven't got. There's  tortilla chips, sour cream and salsa." I said, "surely you can just sprinkle some grated cheese on and melt it?" He said, "well if you'd said you'd be happy with that in the first place, you could have had it by now" . Rude and NO APOLOGY!! I was fuming, but I wasn't sure if he was saying that in a jokey  way, so I didn't react. Anyway it finally arrived, by which time most of my friends had finished theirs. It was OK, but a bit dry, and there was very little grated cheese. Then we were asked if we wanted desserts. Some had already ordered 3 hours ago. Another long wait then Waiter came back and said "Sorry we've got no cheesecake" which 3 people wanted, and had ordered 3 hours before. My friend got very angry, cancelled her & her husband's desserts, and cancelled their breakfasts and said they'd go out to anywhere that might have decent service. They asked the manager that night separately for refund of dinner & breakfast. And even then he did not come to apologise to the redt pf us, who had eventually received our desserts at 10.00 pm. One of the waiters did apologise on the Manager's behalf, but we then discovered that the Manager was just by tbe bar area, only about 10 steps away from our table. Premier Inn, you need to improve your management!!!

A very mixed experience !

The hotel was as good as you’d expect for a Premier Inn, and the price was good. But there was nowhere to prepare baby formula (even in the attached restaurant) - we had to go and buy some preprepared from a shop, which on a Sunday was incredibly stressful with a hungry young baby.

No baby bottle facility

Really good location. Good transport links for Manchester. Such a comfortable bed. Clean room. 
Breakfast was great. Huge choice. Great service (thank you Jan)
Receptionists went above and beyond. 
All the staff were really helpful and friendly

Great place to stay

Had to stay here as the Manchester airport hotels were all full on a Saturday night. It was £140 a night, without breakfast. I wasn't expecting Raffles but I also wasn't expecting a building that wouldn't have looked out of place in Beirut. For ease, as we have young kids, we had dinner in the hotel. The waiter then told us, he was the only person waiting tables, everyone else was off. Unfortunately the guy did his best but the service was pretty grim. 
Went for a walk in the morning to kill time before the airport but there's nothing to see and Stockport resembled a post apocalyptic nightmare.
If you need to stay somewhere don't stay here. Bring a tent and sleep in a car park.

Grim

Stayed 31 December overnight and Chris gave great service helping us back to the car with our luggage  a real credit to the hotel 
She went out of her way to help as she could see we're struggling with our cases and made sure we got safely on our way on New Year's day

Great staff service

We booked a family room but didn’t need the extra bed until the last minute when our plans changed at 11pm. Ash on reception, was very happy to help, he welcomed our daughter and made up the spare bed without a bother. 

Very helpful staff.

Poor quality of maintenance, cleanliness and customer service. 
The additional bed mattress was terrible and our child could not sleep properly. 
The room stank and had to ask for a different room which was relatively better but the bathroom was not very clean. 

Poor quality of maintenance, cleanliness and customer service

Excellent stay Mark and Megan made us feel really welcome from checking in to checking out..the room was spotless and warm as it was a really cold day..the Bamford was also spot on with the food emma on the bar made us feel very welcome will definitely be back

Great experience 

Evening meal - took 20 minutes to take order. Food quality was very poor. My son had a bland tasting burger with an overpowering sweet sauce. I had fish and chips which had obviously sat under a heater. The mushy peas had a hard skin on them. The batter was soggy and the fish was very strong tasting with its skin still on. Not value for money.

Premier Inn Stockport South

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