Name: Grainger House Hotel
Address: Roselodge House, Benwell Lane, Newcastle-upon-Tyne, Newcastle-upon-Tyne, Newcastle-upon-Tyne, NE15 6RU, United Kingdom
Rating: 4

24-hour reception

Smoke-free property

General

Luggage storage

Services and amenities

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Location

At the hotel

Nuns Moor Park

Newcastle International Airport

Teesside International Airport

Grainger House Hotel

Newcastle-upon-Tyne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel has everything you need, a sink with a hole where you can wash your hands and feet at the same time, of course. Like wildlife? This place also has its fair share of dead moths and bedbugs lying around. If you’re short of some gear for a party there’s guys outside all night that can sort you out. We weren’t bothered that the TV wasn’t working because looking out the window was like an episode of Top Boy, made us glad the curtains wouldn’t close. Also, this fine establishment comes equipped with plenty of mould if you’re looking to boost your immune system. One drawback would be that they don’t serve breakfast, but there’s plenty of food residue lying on around in the drawers if you get peckish. Luckily the plug sockets don’t work so there’s no need to worry about being electrocuted by the exposed wiring.

Not Bad for a halfway house

The man at the desk was friendly and helpful.
Our room wasn’t ready so he found another soon.
The hallways reeked of fresh cigarettes smoke so not sure if people smoking indoors
The room was clean enough.
Glasses in the room were filthy (food and lipstick and other grease) but the chap changed them for us. 
TV on the wall wasn’t visible to the double bed.
No towels
No lighting other than main bright ceiling light so unable to read in bed etc. 
Toilet got stuck on flush so I had to root around in the cistern to stop it running. 
Good blackout curtains 
Comfortable beds

Not the worst 😬

Booked through Booking.com for the very reasonable price of £28 for a saturday night.

Now to start the pictures on Booking.com are a bit catfish, i would be suprised if they are even this hotel, although the outside of the building is lovely and the reception area is nice.

If i am honest i read the reviews on trust pilot and was seriously considering just booking another hotel and not turning up here. As far as i can tell the hotel either used to have some serious issues which they have corrected, have people with a vendetta against the hotel or previous guests had excessive expectations, that said i would be a lot less happy had a paid the prices some others say they have on the reviews.

I was checked in by freindly reception staff and went to my box room, that i can best describe as the most luxurious prison cell that you would get in the UK for good behaviour (minus the toilet). Toilets and shower facilaties are shared at this hotel.

As far as i could tell the bedsheets were clean, as i had read other reviews i was especially looking for issues and didnt find many. The drawer that was provided appeared to have some dirt on the inside and also the curtain was slightly broken so that it didnt shut fully (i was however able to cover the entire window by putting the bottom of the curtain over the top of the railing and covering the space at the bottom with a kind of sofa pillow they leave on the bed. The shared bathroom appeared to be clean.

My main issue with the room was the noise from the guests above, who i can only assume are under 18 and unable to go out in town and as such were using the room to party in and what sounded like their own rendition of Smack Down vs Raw and at points i seriously though one of them maybe suplexed through my ceiling. This went on for some time, as im not a grass i didnt say anything to the hotel, but assumed others must as i could hear the reception staff warn them multiple times.

I dont envy that job at all, but if it was me i would have removed them from the hotel. To make matters worse however they then set of the buildings fire alarm by obviously vaping in the hotel room.

At this point i had enough and spoke with the guy at reception, who kindly moved me to another part of the hotel where it was blisfully silent.

This room was slightly bigger and had a double bed, curtains that closed and much to my delighy a picture of a maritime view of Portsmouth (im from Pompey)

The area its in is a little rough, although no worse than i am used to. The hotel was good value for money and the biggest issue was the other guests, which the hotel sorted for me.

A pre midnight taxi off the rank from Newcastle central station cost me £12.00. In Jan 22.

Overall i would definatly stay here again, i cant give anymore than 3 stars because it is basic, but i hardly expected the ritz for 28 quid

Read previous reviews and was worried. Whilst staying was pleasently suprised

Booked for 2 nights, left after 1.  Wish i could say the reviews online are wrong but they are correct -  black mold in the shower, noisy and creepy at night, no hot water. Even found cigarettes in my room on the door and under the bed for whatever reason. Towels had yellow staints on them
Don‘t stay here, even if you think the price is cheap as a solo traveller, it‘s not even worth the £30. 
only good things - Bed was okay and the receptionist was friendly and willing to help

Disappointing, dirty and scary

Arrived at our hotel and the security bloke told us that this hotel shut down a year ago…. We rang that morning to see if we could rearrange as we had heavy snow near us and he said no?? So they answered the phone in the morning but didn’t answer when we were sat outside wondering why we were able to book a room for a hotel that has shut down. We then had to pay an extra. £80 to stay in a travelodge. Although, looking at other reviews I think it was a blessing!! 

THIS PLACE HAS SHUT DOWN DO NOT BOOK

Our rooms were cancelled 17 hours before check in on new years eve supposedly an electricity fault but rooms were still being advertised online I was a regular customer and always booked at least three rooms but never again 

New Years Eve disaster

I didn't actually get to go but from the other reviews, that's just as well.
I was booked in for a Saturday night with my family as we were due to visit Newcastle for their Uni Open Days.
I rang on Thursday - so 48 hours before we were due to arrive - to confirm check-in times and was told that all bookings had been cancelled to make way for another, bigger party! I asked to speak to the manager, who very conveniently wasn't in.  
When were they going to inform me?? When I arrived after my drive up from Liverpool?
Unbelievable.  I'm awaiting a response to an email sent to them...I won't hold my breath.

Booking cancelled 48 hours before arrival - only found out because I rang to confirm check-in times

We walked in and walked straight back out🤣 Avoid at all costs!!!! If I could rate it below terrible I would. The place is so so scary and looks like it’s a drug den. Cigarette burns all over the sheets and broken shower screens! Honestly would rather sleep on the streets..:

Avoid!! So scary looking and an off vibe.

Disgusting! 
Different on the pictures and reality is awful...
Smelled bad, was dirty and nobody cleaned, 
towels was dirty and the toilet was without light.
We had another toilet and bathroom on another floor and was the same dirty ans smells like 💩.
In our room was two chairs, two 🖥 🖥 and they wasn't worked. Without wi-fi and 
For this price I didn't expect too much but they lied about the rooms with fake picture and that was not correct.

Fake pictures!

Please don’t stay here, we arrived and found drugs (heroin) in the bathroom. We went to reception to inform him and obviously wanting to leave and were only offered another room. The whole place was obviously some drug den with cagey people around. Please just avoid this place. It is not worth it, the beds were filthy and the towels were all random colours and weren’t clean. We just wanted somewhere to stay close to the airport as we were flying early. We ended up getting a cancellation in the Britannia after calling them as they were fully booked previously.
We were refused a refund. We were here for 4mins.

Grainger House Hotel

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Location

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General

Services and amenities

Internet

Languages Spoken

Parking

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