Name: Coastfields Holiday Village
Address: Vickers Point, Roman Bank, Ingoldmells, Skegness PE25 1JU, UK, Ingoldmells, Ingoldmells, Ingoldmells, PE25 1JU, United Kingdom
Rating: 7

Smoke-free property

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Family room

Rooms

Laundry

Services and amenities

Diet menu (on request)

Restaurant

Snack bar

Bottled water (at extra charge)

Meals

Internet access

Internet

Billiards

Karaoke

Recreation

Parking

Water park

Swimming pool

Spa tub

Seasonal indoor swimming pool

Next to the beach

Pool and beach

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Fantasy Island

Hardy's Animal Farm

Coastfields Holiday Village

Ingoldmells

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Enjoyed hol was all as expected drinks food expensive caravan was clean and nr amenities parking car was a bit of a problem as not a lot of spaces to park but we managed area ideal as plenty todo anyone who complains go 5 star and pay top whack I say

All good u get what u pay for van clean near amenities parking was a bit of a problem but we managed entertainment brill

We booked a caravan holiday with Hoseasons in Skegness, caravan site was  called Coastfield. We had lot of issues with the caravan itself and parking. Firstly we were given wrong caravan. We booked caravan for Six people but we were given for 4 people. Secondly eating table was unsafe (Broken) to use and NOT enough stools to sit for Six people. There was NOT enough parking facilities for all the caravan. When we complained to Coastfields customer service we were told to talk to Hoseason. When we contacted Hoseasons, they told us to talk to Coastfields. Coastfields staff were not friendly nor apporachable. We were just passed to and fro and no one wanted resolved the situation. After we were forced to cut our holiday and return home. 
We would NEVER book a holiday with Coastfields  or Hoseasons again.

Hoseasons and Coastfields Very bad customer service and facilities.

Overall i am disappointed. I can not fault the entertainment staff for the children this was by far the most best bit of our holiday. However our holiday was ruined due to having no gass for the 4/7 days i was there and to top it of the electric burst too. I complained about the caravan being cold and not being able to shower everyday it took from monday-thursday for them to come out and fix it. Due to this my nanna couldnt come down and stay as it was freezing. Bare in mind we booked a wheelchair friendly caravan. I was told different things over and over again for it to not happen. It has now been nearly a week and i am still waiting for my deposit back! Knowing full well my caravan was left clean. I had to leave early due to an emergency i have spoken everyday to them giving my details over n over n being promised to be sent it and still waiting!. Its a joke

Not happy

I am a caravan owner on the site and i have to keep my name private. (for reasons you can probably imagine) 

this is a long review but very informative.

a review for a possible buyer of a caravan and for the holiday maker 

-- POSSIBLE BUYER-- 

the buying part is great the salesmen will whisk you off your feet with service and promise you gold... youll think your living the high life... after a year you'll receive bread crumbs at best.
and by the time you've realised what's happening your hands are tied you can love your caravan with all heart but you've got more chance escaping a prison than you have this site.

you get 3 options only 

- stay and put up with the absolute monstrosity that is coastfields
- sell the caravan back to the salesmen for peanuts (they will later sell it for double what they gave you)
- or tow off-site but pay massive fee's to leave 

the amount you pay for your caravan will RAPIDLY decline and it will soon become evident you have paid an inflated price.

(look into regulations behind caravan parks there is none they can treat you as they wish)

the staff on site are diabolical they are in denial of the parks failings you can raise concerns till the cows come home but they will NEVER believe it. 

there is too many chiefs and not enough Indians
they cycle through staff constantly (poor wage? poor management?)

make sure everyone you speak to you can reference back to when they start denying conversations that have taken place. 

Gas Bottle Prices - extortionate £95 before 4 over £100 after 4 (but they wont deliver it till the next day anyway)

Repair Prices - Extortionate (employ a maintenance man for outside but be careful if the manager see's you he will make it more difficult)

Ground Rent - expect by the time you read this review for your ground rent to be over £4,000 a year plus high electric prices 

-- THE HOLIDAY MAKER --

The site is shocking whether you hire through them or hire through a private owner (please don't blame the owners for the conditions of the site)

The Bar  - over priced drinks!!  outdated, unclean, broken down, sticky floors, broken bathrooms, over flowing bins, fusty smelling - don't let them fool you into thinking they haven't got the money to fix it - they are opening caravan sites all over Lincolnshire 1000x better than the original site.

The Pool - if you willing to pay over £60.00 to go swimming (if the pool is operational) the cleanliness of the pool is not great, its very outdated - you'll do better paying for a Butlin's day pass or going to the council one in Skegness itself - the life guards on duty are more bothered about conversation than your safety.

The Arcade - for the amount that coastfields make just take one look at the arcade and you know all you need to know, and compare it with the arcade down the road the carpet is destroyed there's no fancy lights or escapism feel in this arcade its cold un-welcome feeling if you do get a chance to put pennies in the machine (when they aren't blocked up or broken) your prizes are pathetic.

Car Parking - if you lucky enough to find a space that isnt  taken up by a towed off caravan (of an owner that gave up with the site) you'll be far away from your caravan and if its wet and rainy expect to need wellies.

Lighting - the lighting on site is very low not well lit at all. 

Staff  -  staff bomb round the site their vans faster than 30mph so dont let your kid play out with a ball , customer service know how to smile sweetly at you but do nothing you've asked, unless of course you get the receptionist who is the human equivalent of roz from monster inc.

the Londi's shop staff - grumble at you like monsters in a cage 

the Chinese/Chip shop (at the front) - prepare for food poisoning there's a reason you don't see inside that kitchen - if your really going to go - go to petes chippy. 

The Laundrette - have you ever had to take out a bank loan or re-morgate your home just to wash your clothes - no? well when you go to the coast fields laundrette you'll need to - look at how much they make a year and it makes you wonder why they charge so much.

The Park - its taken them a very long time to make the kids play park worth while.

The Roads on site - bring a jeep! there's more potholes than you can imagine or get ready to re-tape your bumper back on.

Cleanliness during summer season - the bins are never emptied they just over flow and rubbish blows everywhere, the show bar you'll spend more time stuck to your table (because the bar maid is too busy getting chatted up by security) the floor your kids dance on is as rough as a carpenters workshop floor. 

Dont think this caravan site is like you remember its not its gone to the dogs.

Dont Buy Caravan From Here or Stay on Site

Firstly, the check in process is diabolical. Arrived at 11am did some shopping ect for a few hours arrived at reception to check in as well as everyone else was told van wasn’t ready had to wait an hour, went away for another hour now 4pm to be told by a very rude snotty woman in reception that it was far too early and they still didn’t have the keys, unless I wanted to pay £20 then they would give me them! Finally go into the van, you needed binoculars to see the tv my phone was bigger. The cooker door handle was loose and dangerous, no vacuum cleaner provided, bed sheets had holes in and marks on bottom sheet. Went swimming, pool liner was all pulled up and not straight so was a trip hazard when walking through the pool in more than one place. They’re a lot quicker at getting you out than getting you in. Phoned cleaner to check van at 9:10 she walked in opened all doors said it’s fine and went. Went and got out £50 deposit back and was met by same snotty woman who told us to “drive safe” through gritted teeth! Don’t think we’ll be staying here again 👍🏼

Don’t bother

Arrived on park booked a gold pet caravan , waited a while to check in then had to have a wristband placed on all of us which was a pain , told don’t park on grass as it’s frowned upon outside your caravan use car park , caravan was anything but clean there was an awful smell in the caravan when we arrived so opened all windows to air off went out for tea came back still stinking , couldn’t sleep in the double room as smell so bad , looked under the bed to find dog poo 🤢, we brushed living room floor got a pile of dog hairs not hoovered properly at all , no hoover or carpet sweeper in van just a brush which is a disgrace in a dog caravan , went to reception to complain about dog poo just apologised and that was it , there attitude in reception is appalling not helpful in the slightest , they have a cheek to ask for £50 damage bond when you check in , swimming pool you had to book a time slot lifeguards just sat on phone the whole time or spent time talking to there mates , entertainment looked rubbish so didn’t bother , meals in aqua bar were the only good thing about the place service in the aqua bar of a morning was good all the staff of a morning in there were pleasant and helpful only place that they were . All in all I wouldn’t stay again and wouldn’t recommend it for anyone else either .

Coastfield holiday park avoid avoid avoid

Paid £270 for a family weekend away to receive a dirty broken caravan. Stairs just to get in were barely attached to the van itself. Flooring was all lumpy with bubbles in. Bedroom had all dirt around the windows and mould on the ‘clean’ sheets. All dirt and rust on the towel radiators and plenty of stains on the sofa. To top it all off my daughter fell down the unsafe caravan steps went to the reception and bar for first aid or ice packs ect given no help just shrugged their shoulders and said don’t have any first aid like ice packs! Staff had no manners and didn’t want to help in any way.

Absolute disgraceful place!

We have bought our own caravan and I have to say the service we received from the salesman Tris was superb.

He kept us informed throughout the whole process and nothing was too much trouble.

The caravan we have bought is in excellent condition and so far we have nothing but praise for the whole site.
 
From deciding to buy to actually moving in, Tris got it all done in 6 days!

A painless buying experience

FILTHY 
Omg have never gone to stay and some were so unorganised. Checking in was a joke and the insistence of placing a tight band on all members is silly they are tight and not nice when we go off sight. The caravan was filthy had to hoover first. There was a bad smell inside and dirt on the floor. The bathroom had loo roll on the floor and hadn’t been flushed and also the sink had a dirty glass in it and cigarette butts in the bin. It was the worse I’ve ever seen. We didn’t complain as what was the point. We have let them know since we left early ! No mattress protectors or pillows protectors, hair in bed and shower. The site itself is not very safe no security checking who’s driving in etc, it’s too noisy and the amount of time we saw police cars flying in and around the site. The staff seemed rude and the whole place feels unkept, I wouldn’t recommend staying there, we had people around us all smoking and not just cigarettes! We had children running around the vans and hit my car a few times, the pool is dirty some of the lifeguards sat near the back doors a lot of the time on their phones ! The cleaners that clean the vans need re training like I said I have never stayed anywhere that on day one I wanted to leave. The only positive I would say is the beach is so close. Would I stay again never! There is no excuse for this lack of basic cleaning !

Awful !

Went to @coastfields holiday village what a fantastic little place all the staff from reception to bar staff and arcade staff all fantastic but a massive shout out to Harry Rosie and Ri for making our holiday complete you ware all amazing everything you did was pure class will definitely be back next year 

Coastfields Holiday Village

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