Name: Premier Inn Burgess Hill
Address: Charles Avenue, Burgess Hill, Burgess Hill, Burgess Hill, Burgess Hill, RH15 9AL, United Kingdom
Rating: 8

Elevator/lift

General

Non-smoking rooms

Rooms

Laundry

Services and amenities

Restaurant

Meals

Wi-Fi in the hotel

Internet

Location

At the hotel

Airport Brighton

London Gatwick Airport

Farnborough Airport

Victoria and Albert Museum

Big Ben

Buckingham Palace

London Eye

Hyde Park

The Shard

Tower Bridge

National Gallery

Loftus Road Stadium

Tower of London

The British Museum

Madame Tussauds

Premier Inn Burgess Hill

Burgess Hill

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Really enjoyed the experience of the premier plus rooms! Furniture lovely and comfortable, from bed, to side chair and stool to gorgeous shower. Bed and bedsheets just as gorgeous as premier inn. The  air conditioning unit was also the best I have ever experienced. Quiet, quickly warming and/or cooling! superb. Will be back.

First time experience of Premier Pus - a-maz-ing

Although the hotel check in  was good, the restaurant personnel have a lot to learn. The person who seemed to be in charged  at the time (21/032024) although on face of it seemed to be nice had an issue with a customer and while watching we thought wow customer is being difficult, then we got the wrath of the person!!! As a customer of the hotel we ordered food and not the best food either considering the cost of this,  we were told that we could not order a drink to take to the room as the person felt we had too many drinks!!! . We have stayed in c200 Premier inn hotels in the last 2 years and never have been so dumb founded by the decision of the person to deny any bar service!!!!

The hotel itself is fine.  Our room was comfortable  and had all the amenities  we would expect.  
The issue is the restaurant, it’s awful.  Poorly staffed, staff not trained in customer service and bland food which was expensive.  Would not use the restaurant again and most likely look for a better hotel

A Tale of Two Half’s

As a frequent guest at premier inn I can say this is one of my favourite.  As you would expect its clean warm and comfortable  , And there's always a warm welcome from Mandy and her colleagues on reception.  The beefeater is good and there's a tesco over the road . Great place to stay . 

Working away . 

Booked an accessible room for my mum, Ali on reception let me see the room beforehand so that I could check it had everything mum needed. Room was lovely, great facilities and comfy bed. Good to have a fridge and lots of different lighting options. All staff were friendly and helpful

Helpful friendly staff, lovely room

I visit often for business, maybe once per month or so. The staff are very friendly and helpful, clean rooms, good food, lots of free parking spaces. 10/10. The lady on reception offered to make up the spare bed incase it was needed, the male staff at breakfast was chatty and helpful, the chef was also friendly. Check out was super easy and quick. 

Business trip

This is a great hotel, with friendly service and great staff. From the moment of arriving, I was welcomed enthusiastically and encouraged to make the most of the hotel services. The room was bery spacious, comfortable and well-equipped. The bed was excellent and the shower facilities very good. 

Breakfast was an all that you can eat buffet, which was lovely. The staff were very helpful, chatty and made every effort to ensure that I was looked after.

Very comfortable room

Very clean and tidy and felt really welcomed at arriving at the premier inn kids loved their little chocolate treat given by a very kind receptionist.
Then we had breakfast each morning during our stay at the beefeater and all i can say is wow all the staff are a real credit and couldnt be helpful enough my kids where so excited to come back 4 days later and we have now booked another stay near to my son's birthday really is an amazing friendly hotel and restaurant in the area well done to the manager as its great training that makes a great team.
We love our stays with you thank you.

Amazing

We found the rooms as expected, neat, tidy, clean Breakfast was very good, but evening meal was drawn out as the restaurant was lacking staff. Those that were on duty were excellent and working their socks off. 

Good value, clean and tidy, lacking staff in the Beefeater restaurant

Reception were friendly, room was clean, spacious, shower was good. The room was a bit to warm and couldn't get the room down to temperature as Air-conditioning not great and fan noisy so couldn't leave on all night.
Beefeater restaurant was terrible, food was not nice, gammon was chewy peas were anaemic my partners steak was tuff, also our drinks didn't come till half way through our dinner and we ask for ketchup and never received it. The staff seem to be more I tested in chatting to each other then paying attention to customers.

Premier Inn Burgess Hill

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