Name: Hotel Bergsonne
Address: 1 Fyrabigweg, Weggis, Weggis, Weggis, 6356, Switzerland
Rating: 8

Garden

Terrace

Outdoor furniture

General

Diet menu (on request)

Restaurant

Meals

Free Wi-Fi

Internet

German

English

French

Languages Spoken

Sun Deck

Recreation

No parking

Parking

Location

At the hotel

Swiss Transportation Museum

Lucerne Arts Museum

Lucerne Congress and Events Centre

Bourbaki Panorama

Loewenplatz

Glacier Garden

Lion Monument

Saint Peters Church

Chapel Bridge

Rosengart Collection

Lucerne Town Hall

Jesuit Church

Mill Bridge

Lake Zurich

Opernhaus

Bellevue Square

Paradeplatz

Fraumuenster

SIX Swiss Exchange

Grossmuenster

Kunsthaus Zurich

St. Peter Church

Zurich Town Hall

Lindenhof

Helvetia Square

Zurich Zoological Museum

Swiss National Museum

Zurich Zoological Garden

Zurich Airport

Hotel Bergsonne

Weggis

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The most unfriendly place in the world. Had to wait 20min for the check in and were ignored throughout our stay. Very child-unfriendly. We were threatened to pay 100chf extra for our kids which slept in our bed. Horrible place to stay! Pascal is extremely unprofessional and was lying to us. After a day of long hiking when we came in the evening to the restaurant the guy told us that we didn't have a reservation and that there is no ice-cream for our kids available. He complained then about our crying kid that he is too loud and disturbing guests.

Horrible experience

Our first day of vacation in Switzerland was spent at Hotel Bergsonne, and it truly set the bar high for hospitality and comfort. The hosts, Andre and Pascal, were incredibly generous and welcoming. It was fascinating to learn that they both live in Mt Rigi, a place with only around 100 residents. Their diverse backgrounds and fluency in multiple languages made us feel at ease, whether we were Swiss or foreign tourists.We did hear that there was new ownership, but nothing concerning that we noticed as this was our first stay here.

While many people choose to make a day trip from Rigi to Lucerne, we highly recommend staying at Hotel Bergsonne instead. The unmatched breakfast and hospitality alone make it worth it. Our room was cozy, immaculate, and offered a breathtaking view of the lake. The cabin-like atmosphere added to our enjoyment, and we are already looking forward to returning in the future.

Thanks for making us feel at home!

A very comfortable stay

Greeted warmly by Pascal, we are shown into our quaint, authentic and warm room, with a spectacular view.  The hotel is remarkably located over the sprawling Lake Luzern.  
Breathtaking hikes (both easy and advanced) are literally right outside of your door.

A personal breakfast, an honor-system refrigerator and super relaxed atmosphere make this gem a return-destination for sure.

-Jonathan and Verena

Personal touch in the heart of Switzerland!

Beautiful hotel and lovely staff, escapecially the ladies from Portugal at the restaurant and the breakfast buffet. Very clean rooms and lovely views from the room over the misty mountains. Unfortunetly the staff at the spa is not very friendly but the spa is not a part of the hotel. The hotel though is very good and the staff is fantastic. The manager Angela was very friendly and nice and stay here if you are around Rigi-region! 

Lovely hotel and fantastic breakfast 

Do not go to this hotel! 

If you've read the other reviews, you'd know that the Hotel Bergsonne has recently been under a new ownership. Apparently, the Hotel Bergsonne is not what it used to be. 

We arrived after the check-in hours, which is 7pm, so we tried to call several times, no one answered. When we got there, there was a machine which should have enabled us to check in, but that didn't work either. So we knocked on the door, but eventually tried our luck and entered to hotel, which was open. Two people were surprised to see us, but quicky made their way to the reception, not a "hello" or "welcome" and gave us the check to pay for our stay. There was absolutely no form of hospitality! 

The room itself has absolutely no charm, it is old and needs renovating. The sofa falls apart when you sit on it and the beds slip away when you lean on the wall. However, the room was clean. 

During our whole stay, we didn't see anyone, we were the only guests and the employees weren't there either. The hotel really was a ghost hotel and had some creepy vibes. 

The adjacent restaurant had an excellent reputation and is the reason why we went to Bergsonne, but infortunately, the restaurant had to close, because nobody was coming to the hotel. We asked if there were any restaurant where we could eat and the employee couldn't give us an answer. When we asked for breakfast, they said that the restaurant was closed, so no breakfast either, even though it's stated that they offer breakfast.

The only good aspect about this hotel is its amazing view: you get a panoramic view over the valleys.

Ghost hotel

We visited a few months after new ownership. The view is unbelievable. There an Italian restaurant and it is technically a different business but is well integrated. Food and staff were amazing. I really have no complaints. My wife and I were traveling to Switzerland for business and we took a 3 day vacation to Mt. Rigi for her birthday and this hotel was the perfect location.

Everything was fantastic.

What a disapointment to see how the Bergsonne hotel lost its entire charm, its hospitality, its authenticity and even its comfort due to the new owners (hotel and restaurant ownership being independent from e each other)
Luckily the view remains wonderful and the rooms have not been so much impacted although "guest welcome and greet set with bottle of water, fruits and sweets is not there anymore.
Check-in and out is now performed via an automate located outside of the hotel where guests name and reservation number are published and accessible publicly.(personal data protection law seems unknbown to the new owners)
Although it is mentionned that guests can have breakfasts and dinner at the Italian restaurant located in the hotel, during my 3-day stay over a long weekend due to local public holidays, the restaurant was closed,. As strongly recommeded by one crew member who was there when we arrived, we had to take our breakfasts and dinners at other places (Alpina hotel) in Rigi Kaltbad. There is even no kettle, no food/drink automate machines in the hotel, So, guests are only accommodated with a roof, a room and bathroom.
The hotel was empty.
We used to go to Bergsonne hotel in the past: it was always such a great pleasure. We were always happy to hang in the librabry, to have great dinner while enjoying the amazing view and the colourful personalities of the previous owner and his staff. We very often stay at Rigi Kaltbad and will not accommodate at the Bergsonne hotel anymore because all the negativity due to the newly owned hotel and restaurant did impact our stay and do not fit the spirit, the visitors and the philosophy of the Rigi. Staying there can damage anyone's experience on the Rigi and at Rigi Kaltbad

Big disappointment : not recommendable anymore / lack of hospitality, services and authenticity



The hotel is under new ownership. It retains all of its basic elements, and fantastic views - but some of the genuine historic swiss country charm Gemütlichkeit, has been lost. There is no hotel owner here to greet you when you arrive. Just a machine for checkin -very strange and cold. Numerous antiques are gone, paintings of the family’s of the original owners and there ancestors, and paintings of swiss scenes and flowers - done in the style of Grandma Moses - are gone.

The little basket of greetings in the room, the small plate of fruit, a pile of newspapers in the breakfast room, and an abundance of books and travel magazines in the upstairs hallways are gone.

The restaurant staff are entirely separate from the hotel and as warm and friendly as the hotel is operators are totally absent. 

The complete separation of the restaurant from the hotel -each under different management and accounting -  is awkward but after awhile the guests get accustomed to it. It is essentially like staying in a hotel without any restaurant at all, and walking across the path to an independent restaurant - except that the independent restaurant is right inside they hotel and you walk through it to get to your room.

Frühstück itself is a bare skeleton of the bountiful buffet feast that former chef & co-owner Dorley presented. Now - Just coffee , oj, and a croissant. No table full of a dozen different swiss farm brots, a dozen jams and jellies, a dozen fresh fruits, a few dozen cheeses. I pass it up for a simple , but quite delicious, cappuccino. Perhaps the simple Frühstück now is due to this being early in the season - when high season arrives and the hotel is full, I’d hope they would present a full buffet for breakfast.

Dinner is discussed in my separate review of the new ristorante. It is good Sicilian food- pasta and pizza with a good variety of italian and swiss wines , but this review now focuses on the hotel .

The hotel rooms have been spruced up , a bit. 
Nicer soaps , BERGSONNE embroidered towels - defintely a step up. No one would confuse this with a Relais & Chateau, but it is a notch up from the past, and I sense that more improvements are planned. That said, the absence of a plate of fresh fruit in the room to greet a guest upon arrival, and the absence of the little basket filled with brochures about mountain activities was disappointing. 

When the hotel receptionist is absent, entry is  by an ATM-look alike machine. those quaint little cowbell keys of the past have been replaced by the type of push-button keys found on the toilet doors in Tibits. Cold,  But  more secure. 

The classic display of numerous Swiss antiques is missing. Many have been replaced in the dining room by B&W photos of famous Sicilians. They look good, but that vibe belongs in a city cafe, not a rural mountain top retreat. 

Wifi has improved , with an ez password instead of the mile long set of hieroglyphics that was required in the past.

I love this hotel, it is my favorite. Mostly because of its old style, location , and view.  The new owners have done their best to deprive it of its original charm and convert it into a Motel 6. An Ibis. But it is an essential place to visit for anyone traveling to Switzerland who loves to be up in the mountains. 


Under New Ownership, it remains the essential place to stay in all of Switzerland but it has lost some  Gemütlichkeit 

The average age in this restaurant was about 70, meaning perhaps they had a little more time on their hands. The panorama on the terrace was spectacular. The service and the welcome however didnt match the view. We waited 15 mins to even order and were then presented with an adequate amuse bouche, but our Daughter somewhat inexplicably was given a drab fruit salad. She was disappointed and bored. We waited and age for our white wine which on a very hot day wasnt even served on ice. Our Childs main course arrived before our starter! Meaning, as most parents will understand, we would have a twitchy child to deal with for the rest of the meal.  It took 40 mins for our modest starter to arrive. Another 20 mins after our starter and no sign of our main course meant we gave up, asked for the bill and chose to leave. The quality of service was DISMAL. I  wouldn't therefore recommend this place to anyone except those with little thirst, no kids and an awful lot of time on their hands!

Poor Service

A boutique hotel decorated with love, no fancy stuff but everything you need. We had a corner room with views opening to the south and to the west. In summer fully open windows with the clean fresh mountain air bringing you together with the bells of many cows in the surrounding hills to a peacefull sleep. In the morning the great view on the lake Lucerne, nearby mountains and a spectacular view of the Bernese alps. It is hard to leave the scenery to join a great harty breakfast and start the day. But wait more to come! We had twice a beautiful menue composed and prepared by Dorli the wife of the owner and one of the best cooks in the region. A great selection of wines will surprise you including the knowlegable advice of the omnipresent owner. We return every year!

Hotel Bergsonne

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