Name: Apartamentos Arco Iris
Address: Sollera 117, Punta Grossa I , Arenal Den Castell, 07703 Punta Grossa, Spain, Mercadal, Mercadal, Mercadal, 07703, Spain
Rating: 8

Garden

Terrace

General

Family room

Rooms

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Sun Deck

Recreation

Free Parking on Premises

Parking

Swimming pool

Outdoor pool

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Playa Arenal d'en Castell

Na Macaret Beach

Menorca Airport

Cala Macarelleta Beach

Apartamentos Arco Iris

Mercadal

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

just back from 1 week at arco iris happy with location  of apartment absolutely beautiful looking over the lovey bay apartment adequate but cleaners need a lot to be desired had to wash all cutlery, plates and pots ?? if shower room had been cleaned lots of dust/sand and cobs webs all over apartment the fan in living room full of dust /dirt would not plug in  

weeks holiday

Arco Iris apartment Number 1
I had read reviews before booking, so was really shocked at the standard of this apartment.

I have never come across such a run down apartment. Comfort is not a priority.
The broken slatted sofa and armchairs have had chipboard installed under the cushions, 
The kitchen - gas  oven was rusty on the inside and a large crack on the exterior.
Pans were unusable, crockery had to be washed before use. Only 2 of the four kitchen drawers could actually be opened. 
The sink area wood was slimy and the drainer should have been binned.
The musty smell in both bedrooms and chest of drawers provided, were not fit to leave your clothes.
The waterproof plastic mattress protectors covered the extremely hard beds, making sleeping a very unpleasant experience.
The hairdryer supplied just fell apart exposing the wiring.
Its seems the owner has been made aware of this apartment's problems from previous
guests. We were told  he refuses to renovate and provide some level of comfort to holiday makers. 
 I had booked this apartment with a UK company, who within an hour of me contacting them, relocated us to a far superior apartment, the difference was unbelievable.
My only regret is that I spent one night there.

Never again!

My family (2 parents, 2 kids aged 9 and 7) spent 2 weeks in Arco Iris apartment number 5.  We absolutely loved it!

First impressions upon arrival (late at night due to flight timing) was of a well-maintained complex.  This turned out to be true - the apartment was well-appointed, well-looked after and spacious.  There are three bedrooms (one double, one twin and one with bunk beds), a smallish kitchen, a dining area and a living area, plus a balcony that overlooks the pool on one side and the view of the resort and bay on two sides.

The view - what a view!  It is possibly the best view of Arenal d'en Castell in the whole resort.  And it just pours into the apartment from all aspects, all the time.  Expansive views of the bay, the resort and the sea and distant lighthouse.  One of my favourite activities of the holiday was to simply stand on the balcony and take it in.  There were boats and yachts of all sorts constantly in and out of the bay.  From pretty much any point on the beach or many of the restaurants in the town you could see the Arco Iris apartments - it is one of those places you usually look at from afar and think "that must be a great place to stay".

The complex of 5 apartments is well-situated, in a mostly quiet residential area slightly away from the main resort, but within easy walking distance of a supermarket, the beach and restaurants.  There are quite a few steps and slopes to conquer but we never hired a car at all and walked everywhere, including to the water park at the Marina Parc hotel.

The owners/manager were very responsive to requests (by e-mail, SMS and phone call) and were happy to secure our luggage on the last day when we had to check out early but had a late flight (we took a bus to Mahon for the day, then came back to collect luggage and transfer to the airport).

The pool is fairly small but perfectly adequate for cooling and a little swimming, plus plenty of child play (it goes from around 1.0m to 2.1m deep).  It was cleaned twice a week whilst we were there, plus the gardens were tended at least twice.  The overall appearance of the apartments was fresh, clean and well-maintained and everything worked as it should.

We were very, very happy with the apartment, the location and the holiday overall.  We hope to go back.

Stunning!

Just returned from Acro Iris apartments, having spent one week there with my sister and brother-in-law, who had already been there for the previous week. I was awoken at 8.30am on the first morning with knocking and banging and drilling. There were builders in the apartment below, which my sister had been informed by the owner would only be there a short time for emergency repairs, the previous day. on complaining to the owner we were told it was taking a while longer. After two days of noise all day we asked the building work to be stopped as obviously it was unacceptable everyday of our holiday. Now, apparently the work needed to be finished for the next people coming in, totally ignoring our pleas that we were already there and our holiday was being ruined. The owner suggested that he stop the work in the morning and us go out in the afternoon! Such appalling treatment. When we said no the owner said we could be moved to an apartment, which though nice was a distance away   from the resort and as I am disabled I couldn't cope with having to pack up and then, have to repack two days later. It was very disruptive but the owner insisted the work must go on in the apartment below. We came to a compromise and said the work could go on in the mornings and then we could have the afternoons in the peace and relaxation our holiday should have been. But the builder still came and the owner promised the next day (our last) that he would tell the builders not to come. The builder turned up at 7pm to start the work. We were so disappointed that our holiday was so stressful and also that the owner had let us down too, so many excuses were given and promises not kept with a situation which shouldn't have happened in the first. On the same day, we realised that money had gone missing both  from my room and my sisters. Quite a large amount too. We have always found Menorca to be a quiet and crime free island so were very shocked. The owner didn't seem too concerned and said non of his staff would do this and to let the police know. However, when we discovered later that the car had been damaged by someone trying to break in and also that some more items had gone missing, he suddenly became interested and rang the police himself. We  were left feeling distressed and suspicious that someone was watching the apartment as the incidents had happened two days in a row and never got an answer from the owner as to how many people had keys to the apartment, with builders, painters and plasters all having been there.   With all the excesses on insurance this turned out to be a very expensive holiday and so stressful that I wish I hadn't gone in the first place. We told the owner that he should have moved us all at the beginning of the holiday as he must have know the building work would have gone on for days, as we could see that it had almost been gutted. We will never return here as the whole experience has left us all depressed, stressed and very disappointed that there is no compensation for  a holiday that has been a nightmare from start to finish.  Waited a whole year to go on a relaxing holiday away from building work and stress and ended up with it all my time at Acro Iris and now have another year to wait for a decent holiday. I don't think the owners of these places appreciate this.

Every worst nightmares of a holiday come true.

I can only agree with previous reviewers -clean, spacious apartment and great views. Our two girls (8 and 11) loved the pool and their room and we enjoyed the wrap around balcony with sea views from almost very angle. Everything we needed was on hand in the apartment (No 5), which is pleasantly traditionally furnished rather than "ultra modern" or stereotypical "holiday apartment" style. The quiet location was ideal to get away from it all and there was little in the way of noise apart from the sea ! There were a number of decent restaurants within a couple of minutes drive in the car (not everywhere locally was open due to being late in the season) along with the splendid horseshoe shaped beach which shelves gently for largely worry free paddling and swimming. The agents were extremely helpful and on request furnished a lot of aditional information and photographs of the apartment and the island in general. All in all we enjoyed our week on what is a beautiful and meticuoulsly clean island with plenty to see if you have a car. We would have no hesitation in returning.

Autumn Break

We arrived at night to a very clean and good size appartment and we're very impressed. There pictures online didn't quite do it justice all rooms were spacious and again very clean. The view over the bay and out to sea is breath taking and there can't be a better spot in the sunshine. The beach is within walking distance as well as local shops, restaurants and supermarkets. The pool is slightly small but it takes nothing away from the appartment. I will definitely return

Apartamentos Arco Iris

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