Real Inn Cancún

Name: Real Inn Cancún
Address: Km 5.5 Boulevard Kukulkán, Cancun, Cancun, Cancun, 77507, Mexico
Rating: 8

7.9 kmfrom the city center

from 103 €

Excellent

8.0

Bri

What was good

Location and view. Pool is nice but needs a little tile work. Staff is pleasant.

What was bad

I actually like this hotel but had a bad experience. I have stayed here several times. I booked a room for an extra night because I had a flight delay and thought i would be stuck in Cancun. I ended up being able to get another flight and they did not refund my money for the one night!! I am highly upset as i tried cancel within a hour of booking and the hotel was LITERALLY EMPTY! I had stayed there for 2 nights before and the pool area was empty the whole time! No one bothered to offer service when i was by the pool, had to get up and request service by the pool. The tiles are coming up in the pool so i hope they repair it soon. The towels could have been cleaner/newer and it doesn't appear they wipe down everything in the room when they clean which is important during a pandemic. My toilet didn't work in my first room but was able to move to another room. Air conditioner is loud too but depends on how much time you're going to spend in the room.

Main amenities of the hotel

Free Internet
Parking
Swimming Pool
Fitness centre
Bar or restaurant

Location

Playa Tortuga • 960 m
Torre Escenica • 1.1 km
Museo de Arte Popular Mexicano • 1.2 km
La Isla Shopping Mall • 3.9 km
Maya Cancun Museum • 4.3 km

Available rooms

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Location

Avenida Kukulkan, Km 5.5 Boulevard Kukulkán, Cancun

What's nearby
Playa Tortuga • 960 m
Torre Escenica • 1.1 km
Museo de Arte Popular Mexicano • 1.2 km

Places of interest
La Isla Shopping Mall • 3.9 km
Maya Cancun Museum • 4.3 km
Kukulcan Plaza • 4.8 km
Mercado 23 • 5.8 km
El Rey Ruins • 9.0 km
Playa Delfines • 9.1 km
Wet n' Wild • 13.8 km

Airports
Cancun International Airport • 15.2 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Real Inn Cancún» is located in Cancun. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Playa Tortuga, Torre Escenica and Museo de Arte Popular Mexicano.

At the hotel

You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

Specially for tourists who travel by car, there’s a parking zone. Guests who love doing sports will be able to enjoy a fitness center. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For participants of business meetings, there is a conference hall.

To book an excursion, consult the tour assistance desk of the hotel. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing and a safe-deposit box. The staff of the hotel speaks English and Spanish.

Room amenities

In the room, there is a shower and a TV. The room equipment depends on its category.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms and floors

160 rooms • 6 floors

What other amenities are there?

General

ATM
Air conditioning
24-hour reception
Elevator/lift
Smoke-free property
Security guard
Ticket assistance
Garden
Terrace

Rooms

Non-smoking rooms
Room service
Cable TV
Hairdryer
Flat-screen TV
Shower/Bathtub
Shower
Wardrobe/Closet
Linens
Laptop safe
Toiletries

Accessibility

Accessibility features

Services and amenities

Iron and board
Ironing
paid for separately
Laundry
paid for separately
Safe-deposit box
Dry-cleaning
paid for separately
Luggage storage
Telephone
Iron

Meals

Bar
Breakfast
Cafe
Restaurant
Snack bar

Internet

Free Wi-Fi

Languages Spoken

Spanish
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Sun Deck

Parking

Parking

Pool and beach

Swimming pool
Outdoor pool
Beach/pool towels

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Extra decontamination measures
Temperature control for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Paid on the spot

Children

Accommodation of children	Price
At the age from 0 to 11 years if their parents or guardians are staying in the same room on extra beds	Must be clarified on the spot

Meals for children

Meal type	Price
Breakfast	140 MXN per guest (a child from 0 to 0 years)

Meals

Meal type	Price
Breakfast	290 MXN per guest

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — MXN

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

8.0

Excellent

Based on 1277 reviews from guests around the world

Cleanliness
7,6
Hygiene products
Location
8,1
Meals
8
Value for money
8,5
Room
6,8
Service
7,8
Wi-Fi quality
10

Reviews

Real Inn Cancún

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Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Digital Service Act

Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union