S'Rössl Cavallino

When I arrived, things were not going well for me. I had left a backpack containing passports on the train to Bolzano. I had little idea of the best way to proceed to try and recover it. At the Hotel Cavallino, Dirk was at the reception desk. I asked him if he could help. Initially, he did not seem to have any good ideas either, but after a few minutes, he was on the phone. After a 15-minute conversation, he told me that the backpack had been located and I could go back to Bolzano to meet an incoming train and reclaim it. He had also arranged for me to meet the police at the station to verify that the backpack was mine. His solution was flawless. I was very happy and very impressed with the effort he made on our behalf. Thanks Dirk! Following that adventure, of course I would have a favorable opinion. But I can honestly say that our stay was very pleasant in every regard. The location was excellent. It is directly across the road from the Merano-Maia Bassa train station. There is a bus stop right at the hotel, and a bike path goes into Merano. The room was clean and comfortable. The restaurant fare was tasty. And, to an exceptional degree, the staff was friendly and helpful. Altogether, it was a great place to stay in Merano.