Name: Lillywoods Zac Beach Resort
Address: Lillywoods, Zac Beach Resort Maddo Vaddo, Calangute, Calangute, Calangute, 403519, India
Rating: 0

Air conditioning

24-hour reception

Smoke-free property

Security guard

No elevators

General

Flat-screen TV

Shower

Rooms

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Free parking nearby

Parking

Pets Not Allowed

Pets

Location

At the resort

Room amenities

Calangute Beach

Baga Beach

Anjuna Beach

Sinquerim Beach

Fort Aguada

Ozran Beach

Vagator Beach

Chapora Fort

Miramar Beach

Ashwem Beach

Mandrem Beach

Arambol Beach

Harmal Beach

Baina Beach

Dabolim Airport

Manohar International Airport

Majorda Beach

Colva Beach

Benaulim Beach

Varca Beach

Cavelossim Beach

Agonda Beach

Butterfly Beach

Lillywoods Zac Beach Resort

Calangute

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had paid in full (superior room with balcony king size bed with breakfast) prior to arriving at Lillywoods Zac Resort as it was a last minute booking. The hotel only has beach access which is difficult with suitcases. We arrived early around 11:30am and had to sign a contract to pay for damages at check in. This was a comprehensive list of how much every item would be billed for including damage to fridge (£100) and bedding etc. We were then told that the room wasn’t ready but they would try to get the room ready and if possible before check in time which was at 1pm. Whilst waiting we ordered some drinks at the bar which we paid for them but the bar tender did not have the correct change and said he would pay us later, which he never did. Looking around the hotel and pictures on Expedia the cabanas on the beach were no longer there (one of the reasons we booked the hotel) instead they had been moved onto the roof terrace. Beach entrance was littered and run down. Around 1pm we were taken to our room. Due to contract we were made to sign we checked everything and noticed torn bedding and fridge was not turned on / not working. We complained and were moved to a room on the first floor (no lift) and again had to wait for the room to be cleaned. On day 2 after breakfast the bar man told us that breakfast was not included in our stay. We checked with reception and showed the reservation document which showed payment and they then agreed it was included. Advice-book with caution

It was booked from hotels.com and paid 100% amount and received the confirmation from hotels.com but after reaching the destination at 11.00 PM I got to know from hotel reception that no booking is made for me and the best part the customer care of hotels.com was not available at that time. Pathetic experience in my whole travel life. I will never use hotels.com for my any trip in the future.

Lillywoods Zac Beach Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Payment