Name: Lapta Holiday Club
Address: Lapta, Kyrenia, North Cyprus, Alsancak, Alsancak, Alsancak, 90, Cyprus
Rating: 5

24-hour reception

Elevator/lift

Currency exchange

Terrace

General

Room service

Safe (in room)

Rooms

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Restaurant

Meals

Internet access

In-room internet

Internet

Parking

Garage

Conference Hall

Business

Massage

Beauty and wellness

Location

At the hotel

Beach of "FLY INN" Restaurant

Rosys Beach

The Cabin Beach

Incirli Beach

Camelot Beach Club

Ercan Airport

GSZ Stadium

Larnaca Aqueduct

Port of Larnaca

Public Garden

Municipal Gardens

Finikoudes Beach

Park of Faneromeni

Pierides Archaeological Museum

Europe Square

Dimarchiou Square

Church of Saint Lazarus

Larnaca Fort

Lapta Holiday Club

Alsancak

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel manager rude and clueless..other staff members take example by this and shout at you..booked for one night on an all inclusive basis.
when checking in we were told to go to the aqua park for lunch as it part of there all inclusive only to be shouted at and have money demanded from us by a staff member working at the aqua park..nothing was done when we reported this to the manager..
we was then told to go to another part of the hotel and they would arrange our lunch for us..
A meal of raw chicken and cold rice and some sort of slop was brought to us..the chicken still had blood coming from the inside..the waiter seemed very embarrassed so we went down to reception to inform them only for the manager to come and be very rude to the point of my wife asking for our money back so we could leave..
we had been at the hotel for 2 hours and we still had not been able to have any lunch.
what came next was unbelievable, we were taken to managers office to then be shouted at for not eating raw chicken because north cyprus chicken is different from any other chicken..the manager said it is ok to eat pink and bloody.. the chef even came down with the pink chicken and agreed with the manager that it was ok to eat as it was north cyprus chicken lol..he said he had cooked it his self a few hours before...
we had had enough and asked for our money back only to be told that we paid 400tl and could have 0 back because we had used the room to put our suitcase in...theres more lol,,,next after an hour in managers room they offered 100tl back..we said we wanted all our money back as we had not used any part of the hotel or eaten anything..the offer then went to 150tl..another hour of excuses from the manager past and the offer went up to 200tl...by this point our children was getting very distressed and wanted to go..they just kept making stupid excuses for them not to give us our money back....We had to take our little girl to the toilet so left the managers office and he slammed the door behind us and we heard something smash against the wall and him shouting..
the stress from this all led to my wife fainting in reception and an ambulance was called.. meanwhile the manager was still making excuses and trying to tell us to leave as my wife was laying on the floor..  finally after another hour and my wife coming round and being told to go to her own medical doctor, the manager said take 300tl..by this time we just wanted to get the hell out of there and to the doctors so we left the hotel 100tl down, my wife feeling very unwell and her birthday ruined and my children very upset.. THIS HOTEL IS A DISGRACE AND THE MANAGER AND STAFF ARE RUDE AND CLUELESS.....PLEASE AVOID THIS HOTEL..

Rude Staff and disgusting hotel

We've been here a few times over the past 5 years but I won't be going back in future. Prices have increased to 30tl per adult and 25tl per child although that includes a drink of your choice.
There are no inflatables for the red tube slide which means it is pointless, the yellow and green slides are severely leaking and look unsafe. There are no longer steps to get in and out of the large pool making it difficult for older people to get in and out.
The toilets are very very grubby, no soap etc. 

The place needs come serious TLC and lifeguard presence!

Water park seriously declinex

Arriving at the hotel, we have been shocked, The garden and the pool (without water in March) were run down terribly. Inside the hotel, it was better. The building must have seen better times. The hotel did not have many guest. The food choice were small, but we found it quite good. We did stay 4 nights, but the menu changed only slightly. We would not choose it, to spend our summer holiday in it.

The hotel must have seen better times.

This hotel has great potential but is sadly very badly in need of some TLC. It is not maintained and looks as if it was once a great hotel. At the time of my visit the amenities on the outside of the hotel appeared derelict, the pool empty and weeds cracking through the surrounding areas.
The electrics were dodgy, there was no hot water for 5 hours one day, the toilet seat fell off,  the toilet flush fell off, and at times the flush did not work - either running continually or no water! The customer service actually appalling. The staff were polite but incompetent. The hotel could not provide change for anything in any currency, and so in effect overcharged. The internet very intermittent, the external door unsafe.
The food was extremely basic in quality and quantity having virtually no variety. There was no choice of wine other than red or white (no label or type!).
Some foods and drinks ran out before all guests had served themselves, as did the available crockery!
The room itself was very nice indeed and so was room service, so the rest was a shame.

Fawlty Towers!

This was the worst experience we have ever had, Having stayed at a first class hotel we then moved here, shared the hotel with 40 + cycle racers, not a problem but having to share their food Pasta & rice was no joke, we dined 2 nights and gave up, Breakfast the star item was the bread & the chap who fired the eggs (very slowly) Again the rest was ok for the cyclists. Tip you can get a superb fillet steak and a good bottle wine for 2 at 25 euros across the road. Understand the staff had not been paid for 3 weeks, can't confirm this.

Lapta Holiday Club

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